The report of canteen satisfaction in Tianjin University of technology.docx

1、The report of canteen satisfaction in Tianjin University of technologyClass: 1&2 Final Score:_Name: 王 李张伍秦张 No.: 4Group ReportThe report of canteen satisfaction in Tianjin University of technologyContent：1.1 Research of background, purpose and significance1.1.1 Background1.1.2 Purpose of the researc

2、h1.2 Research design1.2.1 Qualitative research and quantitative research1.2.2 Sample design1.2.3 Data gathering1.3 Data processing and analysis1.4 Conclusions and suggestions1.5 Limitation analysis1.1 Research of the background, purpose and significance1.1.1 BackgroundCanteen is a place where colleg

3、e students eating three meals a day. It most related to the study, daily life and the health of the college students. Canteen is one of the schools hardware facilities, but also an important part of school management.In order to better understand the school cafeteria situation and to strengthen the

4、management of the canteen, we did a survey of the school cafeteria, to understand the status of my school cafeteria comprehensively, to further improve the quality of the working condition of the school canteen, to create a harmonious dining environment and to improve the living conditions for every

5、one, so that students can get better food service in their school life.1.1.2 Purpose of the research1. To investigate the present situation of the school canteen and understand canteen dining environment and quality of meals of the college students2. To make a comparison of two canteens in school an

6、d analysis the advantages and disadvantages of each canteen3. To improve the problem we found and create a harmonious dining environment1.2 Research design1.2.1 Qualitative research and quantitative researchFirst, we are going to use Qualitative research tool of group discussion to discuss the satis

7、faction of school canteens. Team members will express their ideas about the school canteens freely from the perspective of satisfaction and dissatisfaction, So that we can fulfill the plan of the investigation of the satisfaction of our school canteens.Second, we are going to collect the secondary d

8、ata about the satisfaction of our school canteens.Last, we will choose the corresponding questionnaires as a quantitative research tool to further our research.1.2.2 Sample design Through random sampling method, we chose the freshman, sophomore and junior students of Tianjin University of Technology

9、 to develop our research.1.2.3 Data gatheringWe will analyze the data which collected by computer to do our research. We collected 72 copies of our questionnaire and there are 67 valid copies.1.3 Data processing and analysisStandard editing and coding procedures will be utilized. Simple tabulation a

10、nd cross-tabulations will be utilized to analysis the data.Related to distanceNothing to do with distancecanteen 1 (44.78%)76.67%23.33%canteen 2 (55.22%)91.89%8.11%In order to know where students eat and how they choose the place to eat, we take two elements into consideration. One is the satisfacti

11、on of the dinner room; the other is the location of the dinner room. From our analysis, we are told that 76.67% of students think that location of the canteen will decide where they eat in canteen one. The left do not care about the location when they do decision. In canteen two, 91.89% of students

12、care about the location and 8.11% of students dont think it matters. So, we can know form the statistic that the location of the canteen is one of the major elements that will affect the students when they choose where to eat.To make a conclusion, a canteen with lots of students eating there may not

13、 mean that it has high satisfaction from students, but the canteen opens in the right place, which will help students to save time and energy to get there. Therefore, the canteen with a good location should try their best to improve the service, quality and quantity of their food, they respond for m

14、ore peoples health and habit of eating.Reasonable business hourUnreasonable business hourcanteen 163.33%36.67%canteen 254.05%45.95%Carry forward Breakfast Bring forward lunchCarry forward lunchBring forward dinnerCarry forward dinnerNo limitationcanteen 163.64%54.55%27.27%36.36%45.45%63.64%canteen 2

15、35.29%5.88%23.53%11.76%29.41%58.82%Furthermore, we are going to discuss if the business hour of the canteen reasonable. 63.33% of the students think the business hour of the canteen one is reasonable and 54.05% in canteen two. Canteen one is 9.28% higher than canteen two. The left, when asked for how to change the business hour of the canteen, 63.64% of the students think that it should not set the limitation of the business hour of the canteen in canteen one, and 58.2% in canteen two. For other alternatives, we should pay attention to the alternative of longer the breakfast, 63.33% of stu