企业流程管理之聪明整合教材加油站POS系统信息化建设.ppt

1、企業流程管理之聰明整合企業流程管理之聰明整合 AgendaAgendaqEAI平台與台塑加油站POS整合案例 qRosettaNet與華亞科技B2B整合案例BizTalkBizTalk平台應用平台應用台塑企業R ROOS SE ET TT TA AN NE ET TEAI應用加油站POS系統AgendaAgendaq 加油站POS系統介紹 q EAI整合說明q EAI應用效益v加油站遍佈全省各地v傳統積點活動僅能於單站整體行銷不易v各站帳務難以掌握v管理制度難以落實背景說明系統功能專線專線撥接撥接總部總部加油島加油島POSPOS系統系統全國加油站台亞加油站加油站別 安裝站數台亞124全國84單

2、站11合計219使用現況使用現況EAI整合說明企業總部ERPERP系統系統系統架構圖系統架構圖BizTalkBizTalkServerServer總部系統總部系統其他系統其他系統InternetInternetOrchestrationXMLXMLXMLXMLXMLXMLXMLXMLXML資料整合迅速可靠資料整合迅速可靠交易量統計台塑直營加油站(2004年11月)加油站交易筆數單筆金額資料大小124 站350萬筆 500 元1.2 GBEAI應用效益商業智慧商業智慧油槽安全存量降低1天v電腦統一設定油品價格調整時間及幅度v價格調整迅速一致迅速油品價格調整作業迅速油品價格調整作業v提供電腦刷卡考

3、勤紀錄機能取代原卡鐘作業,可迅速統計人員出勤資訊v與企業ERP考勤薪資系統整合,大量節省人工計算薪資作業員工考勤計算員工考勤計算節省 4人 工作量v各加油站將客戶之積點資料準確及有效的傳至總部，完成積點之累計。Internet積點計算積點計算總部總部加油站會員卡會員卡IC IC 卡卡車隊卡車隊卡條碼條碼跨站積點跨站積點v透過總部對各加油站之資料傳送，客戶可於各地不同點之加油站進行累積點數之兌換。總部總部積點兌換Internet贈品兌換贈品兌換，積點異動積點異動後台後台Web查詢跨站點數兌換跨站點數兌換v已整合會員卡積點數可與台塑購物網點數共用v將進一步整合Forte化妝品與台朔汽車會員積點共用

4、，擴大卡片使用利基，提高客戶消費意願與產品市占率會員會員ICIC卡與異業結盟卡與異業結盟加油站加油站POSPOS系統系統EAIEAI應用應用效益效益v即時掌握所有加油站之營運資訊，強化經營管理，日報即時呈現。v整合IC會員卡及贈品積點資訊，統一行銷資源，商品庫存及時掌握。v加強POS資訊系統與ERP資訊系統整合，使企業資訊系統結合為一體，達成一日結帳的目標。B2Bi應用華亞科技 RosettaNet王仁和李忠憲AgendaAgendaq RosettaNet Introduction q RosettaNet Case Studyq DemoRosettaNetRosettaNet Stand

5、ards Standards RosettaNet Implementation Framework(RNIF)Dictionaries Partner Interface Processes(PIPs)RN RN Implementation FrameworkImplementation FrameworkCore Specification describes packaging,routing,and transport of messages&business signalsTwo versions existpRNIF 1.1pRNIF 2.0 Based on common In

6、ternet standards:HTTP(S),MIMEProvides secure&reliable framework for message delivery&transaction completionPIP Clusters and SegmentsPIP Clusters and SegmentsCluster 0:RosettaNet SupportSegment 0A:Administrative(1)Segment 0C:Testing(4)Cluster 1:Partner Product&Service Review Segment 1A:Partner Review

7、(2)Segment 1B:Product&Service Review(1)Cluster 2:Product InformationSegment 2A:Preparation for Distribution(12)Segment 2B:Product Change Notification(11)Segment 2C:Product Design Information(10)Segment 2D:Collaborative Design&EngineeringCluster 3:Order ManagementSegment 3A:Quote&Order Entry(14)Segme

8、nt 3B:Transportation&Distribution(11)Segment 3C:Returns&Finance(7)Segment 3D:Product Configuration(1)Cluster 4:Inventory ManagementSegment 4A:Collaborative Forecasting(6)Segment 4B:Inventory Allocation(2)Cluster 4:Continued.Segment 4C:Inventory Reporting(1)Segment 4D:Inventory Replenishment(1)Segmen

9、t 4E:Sales ReportingSegment 4F:Price ProtectionCluster 5:Marketing Information ManagementSegment 5A:Lead Opportunity ManagementSegment 5B:Marketing campaign ManagementSegment 5C:Design Win Management(EC)(5)Segment 5D:Ship from Stock and Debit(EC)(6)Cluster 6:Service and SupportSegment 6A:Provide and

10、 Administer Warranties,Service Packages,and Contract Services Segment 6B:Provide and Administer Asset Management(Merged with 6A)Segment 6C:Technical Support and Service Management(2)Cluster 7:ManufacturingSegment 7A:Design TransferSegment 7B:Manage Manufacturing WO&WIP(3)Segment 7C:Distribute Manufa

11、cturing Information(6)Partner Interface ProcessPartner Interface ProcessCategorized by high-level business function(Cluster)and sub-function(Segment)pFor Example:Consider the 3A4 PIP Cluster 3:Order ManagementCluster 3:Order ManagementSegment A:Quote and Order EntrySegment A:Quote and Order Entry 3A

12、1:Request Quote 3A2:Request Price and Availability 3A3:Request Shopping Cart Transfer 3A4:Manage Purchase Order3A4:Manage Purchase Order 3A5:Query Order Status 3A6:Distribute Order Status:Double ActionDouble ActionDouble ActionDouble ActionPurchase Order RequestAcknowledgementPurchase Order Response

13、AcknowledgementPIP 3A4 PIP 3A4 Purchase Order Request pStandard way of requesting POTransaction/Double ActionRosettaNet Case StudyBackgroundBackgroundINOTERApInotera Memories Inc.was founded in January 2003 as a 50:50 Joint Venture between Infineon Technologies AG and Nanya Technology Corp.(NTC).pIn

14、otera will focus on the production of DRAM products based on advanced processes of 0.11 micron and below.RosettaNetRosettaNet Project Project3A4Request Purchase Order3B2Notify of Advance Shipment3C3Notify of InvoiceInternetInternetInfineonInoteraBizTalk Server 2004+Accelerator for RosettaNetBizTalk

15、Server 2004+Accelerator for RosettaNet Notify of Advance Shipment234 Purchase Order Confirmation Notify of Invoice3B23B23C33C3Purchase Order Request13A43A4Case EnvironmentCase EnvironmentInotera-SupplierInfineon-BuyerServer T01Server T01 H/W H/W CPU M1.4Mhz CPU M1.4Mhz RAM 1 GB RAM 1 GB S/W S/W Wind

16、ows Server 2003 Windows Server 2003 Web Server(IIS)Web Server(IIS)SQL Server 2000 SQL Server 2000 BizTalk Server 2004 BizTalk Server 2004 VS.NETVS.NET Microsoft BizTalk Microsoft BizTalk Accelerator for Accelerator for RosettanetRosettanet 3.0 3.0Server S01Server S01 H/W H/W CPU SP4 1.8 CPU SP4 1.8 MhzMhz RAM 512 RAM 512 GbGb Mb Mb S/W S/W Windows Server 2003 Windows Server 2003 Web Server(IIS)Web Server(IIS)SQL Server 2000 SQL Server 2000 BizTalk Server 2004 BizTalk Server 2004 VS.NETVS.NET Mic