1、中英文对照翻译(此文档为word格式,下载后您可任意修改编辑!)文献出处:Nagano S. The research of wireless network based self-service ordering system J. Intelligent Agents for Data Mining & Information Retrieval, 2016, 5(3):31-41. 原文 The research of wireless network based self-service ordering system Nagano SAbstract The continuous d
2、evelopment of social economy and the improvement of productivity and the popularity of information construction, are in different degrees of every field of social information construction, catering services, too, needs to be more than the entire hotel business through information system to manage th
3、e system, and at the same time you need to work to a computer processing of all kinds of artificial service, such as order and transfer of a menu, in order to improve the service level and work efficiency of enterprises, to maximize the enterprise value and the minimization of cost at the same time.
4、 Key words: Touch screen; Wireless network; Self-service ordering 1 Introduction With the improvement of peoples living standard and the change of consumption idea, people more and more pay attention to diet, diners to service, catering style atmosphere, environmental factors, such as more and more
5、attention, consumers for convenience, fast speed, personalization, looking forward to the quality of our service has a higher request. According to industry experts predict, will be in the future competition in the catering industry image, brand and reputation, and gradually form a modern new type,
6、with era characteristics of catering industry. Intelligent, information, network become the characteristics of our times, the traditional mode of food and beverage service is faced with the challenge of era. Along with market competition intensifying, many hotels, restaurants, begun to take advantag
7、e of high and new technology to change the food and beverage service mode and management mode. On this basis, the wireless ordering system arises at the historic moment. Order the wireless terminal is an important part of wireless order system, it consists of the attendant handheld terminals for the
8、 customer order, order data wireless transmission, reduce the waiters walking back and forth, and realize the order, single, etc. The whole process of automation, it makes full use of information technology for catering services, using computer calculation ability, help us to deal with business data
9、 analysis, it gives the catering services are of great change. The popularity of wireless electronic order system can reduce the labor intensity of the waiter, improve work efficiency, enhance the image and status of the catering enterprises, achieve rapid operation of cashier and all kinds of infor
10、mation statistics, statistics also can provide decision-makers with the basis of decision-making, and can greatly improve the service level of service industry, the development of catering industry, tourism plays a positive role in promoting, and to transform traditional industry with modern informa
11、tion technology to make a contribution. On the other hand, with the progress of social and economic development, the independence concept of consumers are also improved. Self-service consumption pattern has become more and more popular, such as supermarket shopping, self-help travel, etc. Self-servi
12、ce consumption to strengthen customer independently engaged, then customers will be interested in purchasing process, joy and passion. The use of wireless network technology, the development of the self-service ordering system, promote use of the new management system in the catering industry, will
13、bring new salary management concept to food industry and service means, can improve the grade of the restaurant, and optimize business processes, improve efficiency, downsizing, to provide customers with better service, at the same time, make the lowest cost to maximize the enterprise value. The pop
14、ularity of self-help order system will be another important sign of the food industry to the development of information. 2 The requirements analysis of self-service order system 2.1 The business process Usually the customer to the hotel dining did was to see the menu, will own needs to inform the wa
15、iter. With a set of standardized business processes and restaurant offer a wide range of consultancy services to the customer. Catering enterprises management has its specific business process and characteristics of the after many investigation and research in the restaurant, the restaurants general
16、 business process summarized below. When guests to the restaurant, the waiter is according to the number and customer requirements, arrange a counter for the guests, and the time, the number of customers, record information such as dining tables, as provide services and invoicing. After the guests s
17、eated, the waiter provides customers with the menu, to introduce the guests to the specialty of the restaurant. Diners order according to their own preferences, at the same time to the special requirements of a particular dish told the waiter. Waiter will point the number of dishes, respectively by
18、customers and special requirements classification, as the kitchen and checkout system input. Customer order, after the waiter to send order to the cashier and after hutch corresponding departments, and feedback will place the order to the customer, such as lack of material cant make a dish, a bevera
19、ge inventory is not enough, and so on. The cashier will be the guest order detail entry system as the basis of check calculation and financial analysis of the original data. After the kitchen is according to order to make food. The vegetable mouth waiter according to record the identity of the infor
20、mation on the menu, will make good food is passed to the responsible for the single waiter, waiter, after serving in some menu for a serving logo, lest produce misunderstanding. Customers in the process of eating, may also add food, food and other requirements, the waiter will be handled according t
21、o the kitchen after the customers demand, if after hutch has began to do, that you cant get food, need to inform customers. At the end of the guests dining, motioned for the waiter. At this moment, the waiter according to record the identity of the print customer consumption record to the checkout c
22、ounters. If the consumption list errors, the attendant need further check point menu, correct mistakes, again confirmed, so, until confirmed, signed on customers in the consumer list. 2.2 The functional requirements The traditional business process commonly used in restaurants in information level i
23、s not high. This article will use the wireless network technology at the same time fusion of self-service consumption ideas to improve the operation and management of the restaurant business. Business monitoring and management system mainly includes the database, PCS, printers for operating the term
24、inal customers and departments. Based on business needs of food and beverage enterprise, put forward this topic, the system needs to include the following functions: Store display terminal electronic menu and updated. Menu record restaurant serves a variety of dishes, staple food, drinks, etc., is t
25、he necessary tool to customer order. Currently most restaurants still use paper menu, not suitable for application in the self-service order system. So you need to print the information on the menu, with reasonable stored on the terminal, and be able to display in the form of a visual image for cust
26、omers. Restaurant serves food change is inevitable, so the electronic menu update function is indispensable. Store display and update the information counter in the terminal. Restaurant waiter can through terminal services for customers, so the counter information need to be stored and displayed on
27、the client, mainly existing free dining tables. And update functions include basic information and update status tables. Terminal to order, add food. When customers browsing the electronic menu, can choose need through the terminal. Terminal needs to provide an operating interface, in response to cu
28、stomers request. The function of the terminal should have founding. Server through the terminal can drive for the customer, to create a unique identifier, as after order, serving the identification code. The client access control only in the waiter in terminal after the success of the login can driv
29、e for the customer. And only the terminals after the founding, to order, add food etc. The communication functions of all the operations on the terminal to send out through the wireless network, after the customers order to send to kitchen, and stored in the database. Therefore, should have the func
30、tion of the wireless communication terminal. And terminal operation there may be various, some is the command request data, some are uploading data information, it will need to design a perfect use protocols to implement the communication between the parts interact. Data is storage and distribution.
31、 Customers consumption records should be stored in the database, as the invoicing and later the basis of statistical analysis. 3 The design of self-service ordering system Buffet catering system should include multiple terminals, database, front desk PC business and management, departments of the pr
32、inter. Through wired or wireless way between the parts interact and access. Kiosks are small, flexible mobile display image intuitive, simple operation and handheld devices. Terminal is a wireless module and a touch screen module of embedded system, wireless network module can meet the demand of the
33、 wireless communication, and touch screen operation to the user experience better. According to the function demand of the terminal, the choice of ARM9 series chip as the core processor, realize the terminal hardware system design. For Windows CE and Windows operating system on PC is similar to let hair application is more convenient, so choose Windows CE as terminal on th
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