预订酒店英文情景对话阅读最新版.docx

1、预订酒店英文情景对话阅读最新版预订酒店英文情景对话阅读预订酒店英文情景对话1R=Reservation Clerk 预定员 G=Guest 顾客R:Good morning. Room Reservations . May I help you?您早，客房预订部，请问有什么可以帮助您?G:Yes，Id like to book a room.我想预订一个房间。R:Thank you， sir. For which date and how many guests will there be in your party?谢谢您。要订在什么时候?您一行有多少人?G:From April 16th

2、to 20th .Just my wife and myself.4月 16 日到 20 日。只有我和我太太。R:From April 16th to 20th ? .And which kind of room would you prefer， sir?4月 16 日到 20 日。请问您想预订哪种房间。G:A Twin，please.R:Could you hold the line please? Ill check our room availability.(After a while ) Thank you for waiting ， sir. We have a twin roo

3、m at US$180 per night， will that be all right?请别挂断好吗?我来检查一下是否有空房间。(过来一会儿)让您久等了，先生。我们有空余的双床间，现在价格是每晚 180 美元，这样可以吗?G:Ok， Ill take it.好的，我订了。R:Thank you ，sir. May I have your name and phone number， please?谢谢您，先生。您能告诉我您的姓名和电话号码吗?G:Sure. May name is Aaron Johnson， and my phone number is 3242-5827.没问题。我叫艾

4、伦.约翰逊，电话是 3242-5827.R:Mr. Aaron Johnson， phone number is 3242-5827.?Excuse me， how do you spell your first name?艾伦.约翰逊，电话是 3242-5827。请问怎么拼写您的名字?G:Its double A，R，O，N.两个 A，R，O，N。R:Double A，R，O，N. Thank you，Mr. Johnson. May I have your arrival time on April 16th?两个 A，R，O，N。谢谢您，约翰逊先生。请问您 4 月 16 日大概什么时候到

5、酒店?G:Around 9 p.m.大约晚上 9 点。R:Mr. Johnson， for the unguaranteed reservation， we can only hold the room by 6 p.m.， because it is the peak season now. If you make a guaranteed reservation ，we can hold the room overnight. Would you like me to make a guaranteed reservation by credit card?约翰逊先生，因为现在是旺季，我们

6、酒店的非担保预订只能保留到下午 6 点。您若做了担保预订，我们可以整夜都保留您的预订。您愿意用信用卡做担保预订吗?G:Fine. Do you accept American Express?好的。你们酒店接受美国运通卡吗?R:Yes. May I know the number?接受，请问信用卡号是多少?G:Its 134986号码是 134986.R:Thank you， Mr. Johnson. Youve made a guaranteed reservation at the Guangzhou xx Hotel， from April 16th to 20th for 5 nigh

7、ts. If you cant arrive as schedule， please inform us before 6 p.m. on April 16th .Thank you for calling and we look forward to serving you.谢谢您，约翰逊先生。您已经在广州 xx 酒店办理了担保预订，从 4 月 16 日到 20 日，预住 5天。您若不能如其到达，请务必在 16 日下午 6 点前通知我们。感谢您的电话，我们期待能为您服务。预订酒店英文情景对话2Reservationist(R): Good afternoon. What can I do f

8、or you?下午好，我能帮您什么吗?Client (C) : Good afternoon. Im calling from Beijing Foreign Trade Company. Is it possible for me to have a suite?下午好，这里是北京外贸公司，我想订一间套房，有吗?R: Certainly, can you give me your name please, sir?有的，先生，可以告诉我您的名字吗?C: West, W-E-S-T.R: Thank you, Mr. West. But by the way, how long will yo

9、u stay here?谢谢，WEST先生。请问你要住多久呢?C: Ill stay here for quite a long time.我将会住很长一段时间的。R: Im glad you will be staying at our hotel for a long time.很高兴你将会在我们酒店长住。C: How much is the suite, please?请问套房多少钱呢?R: Your suite is 320 yuan (RMB) per day.您订的套房一天是320元。C: Does that include attendance?有包括服务费吗?R:Three h

10、undred and twenty yuan a day, service included.320元一天，包含服务费。C: Meals included?餐费有包含在内吗?R: Meals are extra, not included.餐费是另外算的，不包含在内。C: What services come with that?都还有些其他的什么服务吗?R: For three hundred and twenty yuan a day, you will have one bedroom with air-conditioning, a sitting room, a bathroom,

11、a colour TV set, a telephone and a major international newspaper delivered to your room every day.您的房间有一间带空调的卧室，一间客厅，一间浴室，一台彩电，一部电话并且每天都有主要的国际新闻报送到您的房间。C: Do I have to pay in advance?我需要提前预付吗?R: Yes, you may pay half of it. The account will be settled later.要的，您需要先预付一半，稍后会设定一个帐户。C: On which floor is

12、 the suite?套房在几楼呢?R: We have reserved two suites for you to choose. One is on the first floor, the other on the thirteenth floor. Both of them have a bathroom and face to the south.我们提供两个套房供您选择。一个是在一楼，另一个是在十三楼。两个套房都带浴室并且都是朝南的。C: Whats the difference between them?它们之间有什么不同呢?R: The conditions and the

13、prices are the same. No difference.。条件和价格都是一样的，没什么不同。C: Which is quiet? I want a quiet one. I hate noise at night.哪一间更安静?R: The one on the thirteenth floor is very quiet. The room number is 1316.三楼的那一间是非常安静的。房间号是1316。C: I think Ill take the one on the thirteenth floor.。我想我还是订三楼的那一间吧。R: OK. And your

14、arrival and departure dates?好的，那您抵店和离店的日期是?C: I dont know, but it could be seventeen to twenty days.不知道，但是大概会住17至20天吧。R: Then we can only confirm a room from the 10th to the 27th. Im afraid we wont be able to guarantee you the room after the 27th.那我们只能确认一个房间给您，从10号至27号，恐怕我们不能保证27号之后有房间给您了。C: What if

15、 there isnt any room then?是不是那之后都没有房间了?R: Dont worry, sir, We can either put you on a waiting list or find you a room in a nearby hotel.不要急，先生，我们也可以将您列在等候名单上或者在最近的地方为您找一家酒店。C: Fine, thank you. Good-bye.好的，谢谢，再见。预订酒店英文情景对话3A:Room Reservations.Good afternoon.B:Id like to book a double room for Tuesday

16、 next week.A:Thats fine， sir. A double room for Tuesday， September12th， with a front view or rear view?B:Whats the price difference?A: A double room with a front view is 140 dollars per night，one with a rear view is 115 dollars per night.B:I think Ill take the one with a front view then.A: How long will you be staying?B: Well be leaving Sunday morning.A: That will be five nights， sir.Thank you very much，and we look forward to seeing you next Tuesday.B: Good. Thats all settled then. Good-bye.A: Good-bye.