丽星邮轮面试专业问题docx.docx

1、丽星邮轮面试专业问题docxv1.0 可编辑可修改丽星邮轮面试专业问题1.问： Which position are you applying for /Which position do you apply for你应聘哪个岗位答： I apply for XX .我应聘 XX 岗位。2.问： Do you know any knowledge about Starcruises Could you tell something aboutStarcruises 你了解丽星邮轮集团吗说说你对丽星邮轮的了解。答： Yes, Ido. Starcruisesis the firs t bigge

2、stcruisecompany inAsia.It includesSuper StarVirgo, Super StarGemini, Super StarPisces,Super StarLibra,Super StarAquarius.是的，我了解丽星邮轮。它是亚洲第一大邮轮公司，旗下有处女星号，双子星号，双鱼星号，天秤星号，宝瓶星号。3.问： Why do you want to work in Starcruises For what reason you want to join Starcruises How many years do you plan to work in S

3、tarcruises为什么你想来丽星工作为了实现什么目标你想加入丽星邮轮你打算在丽星邮轮工作多长时间答： Because I want to look for a more challenge job. I plan to work for Starcruisesfor XX years.我想来丽星邮轮工作是因为我想挑战一下自己。我打算在丽星邮轮集团工作 XX 年。4. 问： Have you told you parents that you want to work for Starcruises What stheir idea Do they agree/disagree with y

4、ou你有没有告诉你的父母你打算在丽星邮轮工作他们有什么意见他们赞同你么答： Yes, I have told them. They agree with me.我已经告诉我的父母打算在丽星邮轮工作。他们没有意见。他们很支持我。5. 问： If you parents do not allow/object you to work on ship/for Starcruises, whatwill do1v1.0 可编辑可修改如果你的父母不同意 / 反对你在船上 / 丽星邮轮上工作，你会怎么办答： I will try my best to persuade them to agree with

5、 me.我会尽我的最大努力说服他们同意我上船 / 到丽星邮轮工作。6. 问： Do you have any work experience What s your working experience backgroundCan you describe your working experience你有过工作经验吗你有哪些工作经验能否描述一下呢答： Yes, I have. I had worked in XX Hotel/Company. My working experience isXX.我有工作经验。我曾在 XX酒店 / 公司工作。我的工作经历是 XX。7. 问 ： What s

6、the position your held What s your duty/ Can you state yourresponsibilities你的职位是什么 你的职责是什么答： My position held is XX. The duty is XXs.我的职位是 XX。我的职责是 XX。8. 问： Why do you want to apply for this job 你为什么想申请这份工作答： Because I felt working on starcruises is a good thing.因为我觉得能在丽星邮轮上工作是一件美好的事情。9.问： Do you li

7、ke your previous/present job Why did you quit your previous job Is that full time job or part time job你喜欢以前 / 现在的工作么你为什么辞职是全职工作还是兼职工作答： I like/don t like my present job. Because it s expiration of a contract.It s a full time job.你喜欢 / 不喜欢我现在的工作。因为合同期满了。是全职工作。10.问： How about your salary How much can

8、you get a month你的薪资待遇是多少你的月薪是多少答： Just so so. It s about XX RMB a month.一般般。月薪大概 XX RMB。问： How much salary do you expect 你期望的薪水是多少2v1.0 可编辑可修改答： My expect salary is 3000 4000RMB per month. 我期望的薪水是 3000 4000元/ 月。11.问： How many hours you should work per day How many days you should work per week你每天工作多

9、少时间你每周工作多少天答： I work 10 hours per day. And I work for 7 days per week.我每天工作 10 个小时。我每周工作 7 天。12.问： Do you think it is dangerous to work in ship Why你认为在船上工作危险么为什么答： No, I don t think so. Because I think you will make sure to keep our safe.不，我不这样认为。因为我相信你们会确保我们的安全。13.问： If the guest complains to you,

10、what do you do如果客人向你抱怨，你会怎么做答： If the guest complains to me, I will smiling with the guest.如果顾客向我抱怨，我会以笑脸相迎。14.问： Do you think smiling is very important when you are working Why你认为工作的时候微笑重要么为什么答： I think smiling is very important when I am working. Because it can makethe guests happy.我认为工作的时候微笑很重要。因

11、为这会让客人心情愉悦。15.问： What do you think is the important thing in this job你认为这份工作最重要的是什么答： I think the import thing in this job is must take patience and smiling.我认为这份工作最重要的是耐心和微笑。16.问： Is this the first time you take interview Why are you so nervous这是你第一次面试么你为什么这么紧张答： Yes, it is./No, it isn t my first t

12、ime to take interview. I m nervous isthat I really hope to be selected by Starcruises./I m not nervous.3v1.0 可编辑可修改这是 / 不是我第一次面试。我紧张是因为我真的希望被丽星邮轮选上。 / 我不紧张。17.问： If you cannot be recruited by Starcruises this time, what will you do如果你这次没有被丽星邮轮录用，你会怎么样答： If I really don t meet the requirement of recr

13、uiting, I will try my bestnext time.如果这次真的没有达到录用的要求，我会下次继续努力。18.问： Why do you apply for XX position Do you have any information about this position你为什么来应聘 XX岗位，你了解这个岗位吗答： Because I think I can do it well. I have some information about this position.Its responsibility include XX.因为我认为我能做好。我了解这个岗位。这个岗

14、位的职责包括 XX。19.问： How long you have to work on the ship for one contract你在船上工作一个合同期是多少时间答： I think it s 8-10 months.我想是八到十个月。20.问：Can you work on shipCan you work overtime Can you work for a long time standing你能轮班吗可以加班吗长时间站着工作可以吗答： Yes, I can.是的，我可以。21.问： Are have you confident to takethis job Do you

15、have confidence to work onboard你有信心做好这份工作么有信心在船工作好吗答： Yes, I am./ Yes, I do.是的，我有信心做好这份工作。我有信心在船上工作好。22.问： How much is five plus seven 5加7等于几答： It s twelve.5加7等于 12。23.问： How much is ten minus five 10减5等于几答： I t s five.10减5等于 5。4v1.0 可编辑可修改24.问： How much is six times three 6乘以 3 等于多少答： It s eighteen

16、. 6乘以 3 等于 18。25.问： How much is twelve divided by four 12除以 4 等于几答： It s three. 12除以 4等于 3。26.问： Do you have any question Do you want to know more about us你有问题要问我们么还想向我们了解更多信息么答： No, I don t./ Yes, I do. So I wish you may give me a chance.我没有问题要问了，谢谢！27.问： Why should Starcruises offer you this posit

17、ion为什么丽星邮轮要向你提供这一职位答： Because I will do my best for Starcruises. 因为我很努力，并且我有这个能力。28.问： Did you start to work after you graduated from school你是从学校毕业后开始工作的吗29. 答： Yes, I did. 是的。30. 问： As a saleman in the clothes shop, how many clothes can you sell one day在服装店里做销售员，你一天能卖多少件衣服答： It s from 10-50. 从 10 件

18、到 50 件不等。31. 问： Do you think you are a good seller 你认为你是一个好的导购员吗答： Yes, I do. I like to communicate with the guests and try my best to helpthem find the right clothes.是的。我喜欢和顾客聊天，尽我所能的帮助他们找到合适的衣服。32. 问： How many tables are there in your restaurant 你们餐厅里有多少张桌子答： Totally 34 tables. 一共有 34 张桌子。33.问： Ho

19、w to set the table What do you set on the tray怎么样摆台在托盘上会摆放哪些东西答： First wash your hands, and to hold tray in left hand, place the table ware5v1.0 可编辑可修改with right hand. Set the plate from the master seat, with the clockwise direction,set the plate 1cm away from the edge of the table, and make the sam

20、e distancebetween the plates. Set the chopsticks rack and chopsticks, set the soup bowlsand spoon, set the glass and cups, set the public tableware, set the toothpicks,set the ashtrays and matches, set the vase in the end.首先，清洗双手， 然后左手拿起托盘， 右手拿住餐具。 按照顺时针方向从主位开始摆台，距离餐桌边缘 1cm 的地方摆放盘子，保持盘子与盘子之间有相等的距离。摆

21、放筷子架和筷子，摆放汤碗和汤勺，摆放水杯和茶杯，摆放公共餐具，摆放牙签，摆放烟灰缸和火柴，最后摆放花瓶。34. 问： Have you recommend any dishes to the guests 你有没有向客人推荐过什么菜答： Yes, I often recommend the daily specialty to the guest.有的，我经常向客人推荐我们的特色菜。35.问： Could you recommend me the specialty in your restautant你能向我推荐一下你们餐厅的特色菜吗答： Sure, our daily specialty

22、is Sliced Beef in Hot Chili oil. It is very tenderand a bit spicy.当然可以，我们今天的特色菜是灯影牛肉，口感十分嫩爽并且有些辣。36.问： How many rooms in the hotel you worked你工作的酒店里有多少个房间答： Totally 50 rooms in my hotel.在我工作的酒店一共有 50 个房间。37.问： How many rooms do you need to clean everyday How long does it take to clean one room 你每天需要

23、清洁多少房间清洁一个房间需要多长时间答： 10-15 rooms everyday. It will take 25-30 minutes to clean one room.38.问： If I m the guest, I have 800 RMB, the chip is 25 RMB each, how many chips do you need to give to the guest假如我是客人，我有 800 元，我换筹码，每个筹码 25 元，你需要给我多少个筹码6v1.0 可编辑可修改答： Of course I should give you 32 chips. 当然我需要给

24、你 32 个筹码。39.问： How to clean the room Step by step请一步一步告诉我你清洗房间的步骤答： used glass and cup, bed sheet, and bed linen. 换掉用过的杯子 , 床单 , 被单和枕套。2. Check bathroom to collect used guest supplies and change and add supplies检查浴室清理已用过的用品，跟换和添加用品。3. Clear the garbage. 清理垃圾。4. Clean toilet and wash basin, add to il

25、etries. 冲洗厕所和洗漱盆，添加洗漱用品。5. Do the va cuum.吸尘。40.问： What kind of things do you need to prepare before you clean the room你清洗房间前需要准备什么答： Towels, slippers, water, toothpaste ,toothbrush, shampoo ,garbage bag, bed linen. 浴巾，拖鞋，水，牙刷，牙膏，垃圾袋，布草等。41. 问： What are the tools of cleaning the toilet清扫厕所需要哪些用具答： B

26、rush and cleansing fluid.刷子和清洁液42. 问： How many towels or brushes in the trolley工作车上放多少毛巾和刷子答： Due to quantity of the rooms be clearn.需要由清洁的房间的数量来定。43.问： What kind of material is your floor你的酒店木板是什么材质答： Composite board.复合地板材质。44问： 20. How do you cleanwax the wood floor7v1.0 可编辑可修改怎样给木质地板打蜡答： Coating

27、the wax on the towels then mop on the floor.把蜡涂在地板，后用毛巾擦。44. 问： If you find there is a whole in the carpet or the carpet is spoiled, whatwill you do如果地板上有个洞或破损，该怎么处理答： Report to repairman.报告给修理工。45. 问： If the lights or taps dont work, what will you do如果灯或水龙头坏了，该怎么处理答： Report to repairman.报告给修理工。46.

28、问： Did you clean the same rooms or change rooms every day你是每天清扫相同的房间还是每天都换房间答： No, I clean the same room every day.不是，我每天清扫相同的房间。47. 问： Is there mini-bar in the room你酒店房间里有没有迷你吧答： Yes, there is.是的，有的。48. 问： What do you put in it Who fill up the mini-bar你在迷你吧里放些什么谁来填补它答 : I put coke, sprite, cup nood

29、les, chocolate, chips. Housekeeping attendant will fill up the mini-bar.我会放可乐，雪碧，杯面，巧克力，薯片。客房服务员会来填补它。49. 问： How do you check for the mini-bar你是怎么检查迷你吧的8v1.0 可编辑可修改答 : Inform Housekeeping Attendant to check the room before the guest check out.在客人离开前通知客房人员去检查房间。50. 问： Whats the standard of cleaning the rooms你清扫房间的标准是什么答：