《管理英语4》第三套.docx

1、客观题 交际用语（共 5 题，共 10 分） 1. Dont keep water running when you wash hands. . AI hope so. B Im afraid not. C Sorry, I wont. 参考答案：C；2. Whats the noise? It sounds as if it comes from upstairs. . It must be the window-cleaner working, next door. AI dont think so BId rather not CIm not sure 参考答案：A； 3. I thin

2、k I have made a great mistake. AI dont think so. You really made an error. BI dont think so. Its really terrible. CI dont think so. Its not your fault. 参考答案：C； 4. Excuse me, but smoking isnt allowed here. . AOh, sorry. I didnt know BThats all right CYes, we certainly do 参考答案：A； 5. Id like to have th

3、is film developed. AWhats it? BMay I help you? CWhat do you want? 参考答案：B； 词汇与结构（共 15 题，共 30 分） 1. I think a big part of it is we know how to have fun on the job. Athat Bwhich Cwhy 参考答案：A； 2. on the hilltop, you could enjoy the scenery of the city bathed in the sun. AStanding BStand CStood 参考答案：A；3.

4、The majority of these team challenges anywhere. Acan deliver Bare delivered Ccan be delivered 参考答案：C；4. Companies areinterested in your soft skills they are in your hard skills. Aso that BasasCnotuntil参考答案：B； 5. AT&T found that employees with better planning and decision-making skills were to be pro

5、moted into management jobs. Amore likely Bmore like Cmore unlikely 参考答案：A； 6. Fifty-five per cent of the respondents said that praise and attention from their supervisor would make them feel the company cared about them and their well-being. Aeven if Bas if Clike 参考答案：B；7. An effective leader sets t

6、he tone for the team, encourages a positive workplace culture and is able to cultural change. Abring down Bbring about Cbring up 参考答案：B；8. We need communication skills: listen carefully, think before you speak and manage conflicts diplomatically. Aoutstanding Bplain Cgeneral 参考答案：A； 9. An effective

7、leader sets the tone for the team, encourages a positive workplace culture and is able to cultural change. Abring about Bbring down Cbring up 参考答案：A； 10. Concentrate on being and real. Adistinct Bdisastrous Cdecisive 参考答案：A； 11. Good work good pay. Adeserves Brequests Cdeserts 参考答案：A；12. Who was the

8、 meeting？Achairing Bleading Ccharging 参考答案：A；13. We would be grateful any information you can give us. Afor Bwith Cto 参考答案：A；14. An employee may express their different understanding and, at the same time, a willingness to with any constructive suggestions. Acomply Bcomplete Ccompose 参考答案：A； 15. An

9、appreciated gift and the gesture of providing it will your coworkers day. Alook up Blift to Clight up 参考答案：C； 阅读理解（共 2 题，共 40 分） 1. When you think of team building, do you immediately picture your group off at a resort playing games or hanging from ropes? Traditionally, many organizations approach t

10、eam building in this way but, then, they wonder why that wonderful sense of teamwork that had been displayed at the retreat or the seminar fails to impact long term beliefs and actions back at work. Im not averse to retreats, planning sessions, seminars and team building activities in fact I lead th

11、em but they have to form part of a much larger teamwork effort. You will not build teamwork by retreating as a group for a couple of days each year, instead you need to think of team building as something you do every single day. Form teams to solve real work issues and to improve real work processe

12、s. Provide training in systematic methods so the team expends its energy on the project, not on trying to work out how to work together as a team to approach the problem. Hold department meetings to review projects and progress, to obtain broad input, and to coordinate shared work processes. If ther

13、e is friction between team members, examine the work processes they mutually own the problem is not usually their personalities; instead, it is often the fact that the team members havent agreed on how they will deliver a product or service, or the steps required to get something done. Build fun and

14、 shared occasions into the organizations agenda hold pot luck lunches, take the team to a sporting event, sponsor dinners at a local restaurant, go hiking or go to an amusement park. Hold a monthly company meeting, sponsor sports teams and encourage cheering team fans. Use ice breakers and teamwork

15、exercises at meetings these help team members get to know each other, share details about each others lives, and have a laugh together. Celebrate team successes publicly. There are many ways you could do this, for instance by buying everyone the same t-shirt or hat, putting team member names in a draw for company merchandise and gift certificates. The only thing limiting you is your imagination. If you do the types of teamwork bu