工作态度-LivingwithStress.ppt

1、 bcLiving with StressDecember 1998Copyright 1998 Bain&Company,Inc.Author:Contributor:Steven AndersonDianna Magnani1LivingwithStressbcCopyright 1998 Bain&Company,Inc.Living with StressBOS AgendaWhat is Stress?Negative Stress Overload SymptomsManaging StressDefining Your Life PurposeConducting a Perso

2、nal InventoryMinimizing Vulnerability to Negative StressIdentifying Stress Trigger EventsStress Management TechniquesKey Takeaways2LivingwithStressbcCopyright 1998 Bain&Company,Inc.Living with StressBOS Definition of Stress Stress is a normal and natural phenomenon in our lives.It is the natural con

3、flict,opposition,or resistance that occurs in our body as we continually adjust to our changing environment and life.3LivingwithStressbcCopyright 1998 Bain&Company,Inc.Living with StressBOS The Role of PerceptionsPerceptionsInternal Demandsresponsibilitiesobligationsself criticismExternal Demandswor

4、kfamilysocialenvironmentfinancialAttitudes,values,andbeliefsStressresponsePastexperiencesStress results from our perceptions of an event.An event,in and of itself,is not stressful.It is our perception of the event that activates our bodys stress response.4LivingwithStressbcCopyright 1998 Bain&Compan

5、y,Inc.Living with StressBOS The bodys normal physiological reaction to stress is as follows:Stress ResponseEventPerceptionsBody releases stress hormonescausing the“Fight or Flight”responseBody discharges energy by fighting,fleeing or expressing emotionBody induces relaxation,reversing previous react

6、ions5LivingwithStressbcCopyright 1998 Bain&Company,Inc.Living with StressBOS Personal Integrity and Life Purpose Positive stress is healthy and results from events that are in alignment with our personal integrity and/or our true purpose in life.Negative stress is destructive and results from events

7、 that are not in alignment.Personal integrity:Life purpose:Having personal integrity means living true to a set of values,beliefs,and principles that give direction,balance,and focus to your life.Every individual has a purpose in life that is completely unique.Our most important job in life is to di

8、scover and then fulfill our personal purpose.Some people know what their purpose is early in life;others discover it over time-their purpose is revealed to them very much like the clues in a treasure hunt,one clue at a time.6LivingwithStressbcCopyright 1998 Bain&Company,Inc.Living with StressBOS Pos

9、itive vs.Negative Stress Positive and negative stress impact us very differently.Positive StressNegative StressProvides the tension necessary to make us strongerGears us up to meet the demands of a situationCompels us to actionWears us downCan lead to feelings of mistrust,anger,rejection,or depressi

10、onCan lead to minor or serious illnessDeadlines,competition,confrontations,and even our frustrations and sorrows,can add depth or excitement to our livesDoing things that we dread to do can sap our energy and cloud our judgment7LivingwithStressbcCopyright 1998 Bain&Company,Inc.Living with StressBOS

11、Signs of StressSigns of Positive StressSigns of Negative StressSense of excitementAbility to get a lot of things done and be naturally charged to take on moreFeeling that time is passing by quickly because you are fully engaged in the activity Belief that things happen with ease Feeling that extraor

12、dinary results are produced,almost as if by magic Feeling healthy Sense of dread,resentment,anger or frustrationFeeling drained of energyFeeling that time drags on.You are aware of time ticking away or you are watching the clock as you laboriously work on an activityBelief that almost everything is

13、a struggle,a fightFeeling that predictable results are produced and only after much sufferingFeeling lethargic,sickly,or depressedAbility to experience a full range of emotions Feeling stuck in one type of emotionSense of peace and rightness with life Sense of chaos and confusion in lifeHere are som

14、e common signs of positive and negative stress.8LivingwithStressbcCopyright 1998 Bain&Company,Inc.Living with StressBOS AgendaWhat is Stress?Negative Stress Overload SymptomsManaging StressDefining Your Life PurposeConducting a Personal InventoryMinimizing Vulnerability to Negative StressIdentifying

15、 Stress Trigger EventsStress Management TechniquesKey Takeaways9LivingwithStressbcCopyright 1998 Bain&Company,Inc.Living with StressBOS Most people can deal with a small amount of negative stress regularly or a large amount for a short time.If you are experiencing the following negative stress overl

16、oad symptoms,you may have gone beyond your optimal level.Negative Stress Overload Symptoms(1 of 2)Many coldsFrequent bouts of fluAllergiesMany low grade infectionsHivesFeeling generally unwell or sickSores in mouthStrep throatMononucleosisPoor memoryDaydreamingIndecisivenessMental confusionRacing thoughtsConviction that everything turns our for the worstDifficulty falling asleepPoor judgmentDifficulty concentratingPreoccupationFeeling that things are getting out of controlAnxiety or panicFrustra