工作态度-LivingwithStress.ppt

工作态度-LivingwithStress.ppt

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bcLivingwithStressDecember1998Copyright1998Bain&Company,Inc.Author:

Contributor:

StevenAndersonDiannaMagnani1LivingwithStressbcCopyright1998Bain&Company,Inc.LivingwithStressBOSAgendaWhatisStress?

NegativeStressOverloadSymptomsManagingStressDefiningYourLifePurposeConductingaPersonalInventoryMinimizingVulnerabilitytoNegativeStressIdentifyingStressTriggerEventsStressManagementTechniquesKeyTakeaways2LivingwithStressbcCopyright1998Bain&Company,Inc.LivingwithStressBOSDefinitionofStressStressisanormalandnaturalphenomenoninourlives.Itisthenaturalconflict,opposition,orresistancethatoccursinourbodyaswecontinuallyadjusttoourchangingenvironmentandlife.3LivingwithStressbcCopyright1998Bain&Company,Inc.LivingwithStressBOSTheRoleofPerceptionsPerceptionsInternalDemandsresponsibilitiesobligationsselfcriticismExternalDemandsworkfamilysocialenvironmentfinancialAttitudes,values,andbeliefsStressresponsePastexperiencesStressresultsfromourperceptionsofanevent.Anevent,inandofitself,isnotstressful.Itisourperceptionoftheeventthatactivatesourbodysstressresponse.4LivingwithStressbcCopyright1998Bain&Company,Inc.LivingwithStressBOSThebodysnormalphysiologicalreactiontostressisasfollows:

StressResponseEventPerceptionsBodyreleasesstresshormonescausingthe“FightorFlight”responseBodydischargesenergybyfighting,fleeingorexpressingemotionBodyinducesrelaxation,reversingpreviousreactions5LivingwithStressbcCopyright1998Bain&Company,Inc.LivingwithStressBOSPersonalIntegrityandLifePurposePositivestressishealthyandresultsfromeventsthatareinalignmentwithourpersonalintegrityand/orourtruepurposeinlife.Negativestressisdestructiveandresultsfromeventsthatarenotinalignment.Personalintegrity:

Lifepurpose:

Havingpersonalintegritymeanslivingtruetoasetofvalues,beliefs,andprinciplesthatgivedirection,balance,andfocustoyourlife.Everyindividualhasapurposeinlifethatiscompletelyunique.Ourmostimportantjobinlifeistodiscoverandthenfulfillourpersonalpurpose.Somepeopleknowwhattheirpurposeisearlyinlife;othersdiscoveritovertime-theirpurposeisrevealedtothemverymuchlikethecluesinatreasurehunt,oneclueatatime.6LivingwithStressbcCopyright1998Bain&Company,Inc.LivingwithStressBOSPositivevs.NegativeStressPositiveandnegativestressimpactusverydifferently.PositiveStressNegativeStressProvidesthetensionnecessarytomakeusstrongerGearsusuptomeetthedemandsofasituationCompelsustoactionWearsusdownCanleadtofeelingsofmistrust,anger,rejection,ordepressionCanleadtominororseriousillnessDeadlines,competition,confrontations,andevenourfrustrationsandsorrows,canadddepthorexcitementtoourlivesDoingthingsthatwedreadtodocansapourenergyandcloudourjudgment7LivingwithStressbcCopyright1998Bain&Company,Inc.LivingwithStressBOSSignsofStressSignsofPositiveStressSignsofNegativeStressSenseofexcitementAbilitytogetalotofthingsdoneandbenaturallychargedtotakeonmoreFeelingthattimeispassingbyquicklybecauseyouarefullyengagedintheactivityBeliefthatthingshappenwitheaseFeelingthatextraordinaryresultsareproduced,almostasifbymagicFeelinghealthySenseofdread,resentment,angerorfrustrationFeelingdrainedofenergyFeelingthattimedragson.YouareawareoftimetickingawayoryouarewatchingtheclockasyoulaboriouslyworkonanactivityBeliefthatalmosteverythingisastruggle,afightFeelingthatpredictableresultsareproducedandonlyaftermuchsufferingFeelinglethargic,sickly,ordepressedAbilitytoexperienceafullrangeofemotionsFeelingstuckinonetypeofemotionSenseofpeaceandrightnesswithlifeSenseofchaosandconfusioninlifeHerearesomecommonsignsofpositiveandnegativestress.8LivingwithStressbcCopyright1998Bain&Company,Inc.LivingwithStressBOSAgendaWhatisStress?

NegativeStressOverloadSymptomsManagingStressDefiningYourLifePurposeConductingaPersonalInventoryMinimizingVulnerabilitytoNegativeStressIdentifyingStressTriggerEventsStressManagementTechniquesKeyTakeaways9LivingwithStressbcCopyright1998Bain&Company,Inc.LivingwithStressBOSMostpeoplecandealwithasmallamountofnegativestressregularlyoralargeamountforashorttime.Ifyouareexperiencingthefollowingnegativestressoverloadsymptoms,youmayhavegonebeyondyouroptimallevel.NegativeStressOverloadSymptoms（1of2）ManycoldsFrequentboutsoffluAllergiesManylowgradeinfectionsHivesFeelinggenerallyunwellorsickSoresinmouthStrepthroatMononucleosisPoormemoryDaydreamingIndecisivenessMentalconfusionRacingthoughtsConvictionthateverythingturnsourfortheworstDifficultyfallingasleepPoorjudgmentDifficultyconcentratingPreoccupationFeelingthatthingsaregettingoutofcontrolAnxietyorpanicFrustra