1、s Questions(1) Does your job involve a lot of team work? (Why? /Why not?)(2) How important is having complementary skills in a team?(3) Are you easy to work with?(4) What kind of activities are conducive to team building?Suggested Answers(1) Yes, it does. I work in a marketing team. All the way from
2、 market research to product promotion and sales, we work closely together. (Not much. I am an administrator. Most of the time I work alone, keeping files, answering mail and writing reports. )(2) Its important in that each member will make his unique contribution and put the team in a stronger posit
3、ion.(3) Yes, I am. I am helpful, flexible and always do my share of the work.(4) Relay races, sports games like football, basketball, or singing competition against other teams. Part Two: Mini-presentation What is important when building team spirit? Attitudes Team building games and activities Semi
4、narsSuggested Answer I think all the three things are important when we build team spirit. The first thing is attitudes. Ask what attitudes you want the team to have and start developing them. The second thing is: what games and activities are conducive to team building? Design games that call for c
5、ooperation and creative thinking. The third thing is seminars. Hold seminars on how to work effectively as a team, the role of the team leader and the role of each member, etc. Through these measures, team spirit can be developed.Part Three: Collaborative Task and Discussion Your company is going to
6、 develop team spirit. Talk together for about 2 minutes about some of the things that are important for a good team and decide which three would be the most important. Here are some ideas to help you. Complementary skills Compatible personalities Common goal Equal contribution Helping each other Sha
7、ring of information Team briefing Creating room for feedbackA: I think compatible personalities are important to a good team. If team members are much alike in personality, they will find each other pleasant to work with. In such a favourable environment, there is surely more job satisfaction.B: Exa
8、ctly. On the other hand, if team members have conflicting personalities, it will be difficult to work with one another. As a result, team effectiveness will be affected. The second thing that is crucial is team briefing. The team as a whole should be briefed on why they are working together.A. What
9、needs to be done and how they are going to work towards a common goal. With a clear idea of what is expected from the outset, the team will function better. That is what was on my mind. And the third important thing is sharing of information. Keep each other updated on new ideas, latest developments
10、 or even doubts and concerns. I couldnt agree with you more. A well-informed team will be more productive and creative. To sum up, compatible personalities, team briefing and sharing of information are the most important elements of a good team.Follow-up Questions(1) Do you think keeping to budget i
11、s important in project management?(2) Are regular meetings important when doing teamwork?(3) Do you think clear goals are important in project management?(4) What quality is the most important for a team leader?(5) Is it important to consider experience when selecting a project manager?(1) Yes, its
12、important as going beyond budget often leads to losses.(2) Yes, they are, because they provide opportunities to share information about how the work is going.(3) Yes, I think so. There will be less confusion because each member is clear what is expected of him.(4) The ability to act quickly and sens
13、ibly when a problem arises.(5) Yes, it is. Experience counts when it comes to an important position like project manger.2.(1) What would you like to read in a company newsletter?(2) What is the advantage of face-to-face communication?interpersonal(3) Is it important for staff to hand in regular work
14、 reports to their supervisors? (Why ?(4) How can a company keep its staff informed?(1) Company news and staffs feedbacks on important company issues.(2) It is very effective in establishing rapport and clarifying misunderstanding. (One of the important advantages is the personal touch in a face-to-f
15、ace talk.)(3) Yes, it is. The supervisors will have a better idea of the progress, plans and concerns of the staff.(4) By holding departmental and inter-departmental meetings and seminars regularly.(By publishing company newsletters and magazines.) (By means of company websites and intranets.) What
16、is important when producing an in-house magazine? Objectives Types of readers Contents In my opinion, objectives, types of readers and contents are important when producing an in-house magazine. First, its important to decide the objectives. Is your magazine mainly to inform, to instruct, to influen
17、ce, to inspire, to offer room for discussion or all of the above? Be certain about this before you begin. Second, be clear about the types of readers you are aiming at. Is it for all the staff or just the management? Different readers have different expectations. Third, select the contents. The cont
18、ents should match the objectives and the readership you have set. Your company wants to improve communication within the company. Talk together for about 2 minutes about some of the channels to use and decide which two would be the most useful. Here are some pictures to help you. Among the various c
19、hannels of communication, I think regular staff meetings are important. They are formal and official ways of keeping staff updated on developments and changes. You are right. Important policies, decisions and achievements can be conveyed timely to the staff. They also offer a great chance to instill
20、 company culture. A well-prepared meeting, an inspiring speech goes a long way to better understanding and shaping attitudes. Besides we can use company intranet too. The staff can read information and send messages any time they like. By using intranet, the staff can also get involved in decision-m
21、aking process by giving feedback to important policies. When given in written form, it is calmer and thought through. And one feels more free to express ones views when writing into a computer instead of facing the supervisor. And that also fastens communication between management and staff. So the
22、two most useful ways are staff meetings and intranet.(1) Are newspapers a good source of business news?(2) How can confusion of key policies be reduced?(3) Is it important to give staff opportunities to express their views on important issues?(4) Should managers be trained in communication skills?(5
23、) Do you use e-mail for internal communication?(1) Yes, they are. You can know about the most recent developments in business from various newspapers. (2) Inform the staff and explain to them before the policies are introduced. (3) Yes, it is. Knowing the opinion of the staff can help decision-maker
24、s make a better decision. (4) Yes, they should. Communication skills are important to managers, yet not everyone of them is good at them. (5) Yes, I do. I use it a lot to share information and supervise teamwork.3.(1) Do you think it pays to invest in high-tech?(2) Why is cutting production cost imp
25、ortant?(3) Is it a good idea to use mass production?(4) How important is reducing inventory?(1) Yes, I think so. It may cost much at first, but it pays in the long run with improved product quantity and quality.(2) Because, by cutting cost, a company is able to offer more competitive prices and to h
26、ave better chances of survival.(3) Yes, it is. With equipment like assembly lines, both productivity and efficiency can be raised.(4) Its vital. High inventory not only takes up space, but also affects cash flow. What is important when choosing a warehouse to rent? Transport links Size RentThree thi
27、ngs are important when we choose a warehouse to rent.First, the warehouse should have convenient transport links. For one thing, goods can be loaded and unloaded conveniently. Second, the warehouse should be the right size. If its too big, the space isnt put into good use. If its too small, it cant
28、meet production needs. Third, the rent should be considered, too. If too costly, the rent can amount to quite a sum in the total production cost. Your company wants to cut production cost. Talk together for about 2 minutes about some of the things that are important for this and decide which three w
29、ould be the most important. Here are some ideas to help you. Labour cost Material cost Low-interest loans State-of-the-art technology Mass production Fuel Transportation Reducing inventory Production cost has been high. To cut labour cost might help in some way. We have to lay off some workers and reduce pay. But they have been w
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