管理学第十版C3练习及答案Word下载.docx

1、14. Economic conditions are part of the organizations specific environment.15. Which of the following represent the two views of managerial impact on the success or failure of the organization?a. omnipotent and symbolic b. omnipotent and reflectivec. symbolic and interactived. reflective and interac

2、tive（a）16. The _ view of management is consistent with the stereotypical picture of the take-charge business executive who can overcome any obstacle in carrying out the organizations objectives.a. omnipotent b. symbolic c. functional d. systems 17. Which of the following most accurately reflects the

3、 symbolic view of management?a. Managers are directly responsible for an organizations success or failure.b. Managers have little or no responsibility for an organizations success or failure.c. External forces are directly responsible for an organizations success or failure.d. Employees are directly

4、 responsible for an organizations success or failure.（c）18. Internal constraints that restrict a managers decision options _.a. exist within every organizationb. do not exist, as all managers have decision-making discretionc. exist only to the extent that upper management imposes themd. exist only t

5、o the extent that followers wont do as they are told19. In reality, managers are most accurately viewed as _.a. dominant over an organizations environmentb. neither helpless nor all powerfulc. powerless to influence an organizations performanced. ultimately responsible for organizational outcomes（b）

6、20. All organizational cultures consist of each of the following except _.a. shared valuesb. principlesc. innovationd. traditions21. Strong cultures _.a. are found in organizations with high employee turnoverb. have a minimal influence on employee decision makingc. can be found in all organizations

7、that existd. have a greater influence on employees than do weak cultures（d）22. Which of the following is not considered to be a dimension of organizational culture?a. attention to detailb. people orientationc. purchasing policies d. aggressiveness23. Which of the following dimensions of organization

8、al culture is defined as the degree to which an organizations actions and decisions emphasize maintaining the status quo?a. stabilityb. outcome orientationc. team orientationd. innovation and risk taking24. Sony Corporations focus on product innovation is an example of which of the following dimensi

9、ons of organizational culture?c. outcome orientation 25. Corporate _ are repetitive sequences of activities that express and reinforce the values of an organization.a. languagesb. ritualsc. symbolsd. ceremonies26. Which of the following represents the most significant ways through which corporate cu

10、ltures are transmitted to employees?a. rituals, myths, competitions, and languageb. symbols, rituals, language, and business systemsc. stories, rituals, symbols, and languaged. language, stories, rituals, and rewards27. When employees at Microsoft use terms such as work judo, eating your own dog foo

11、d, and flat food, they are using organizational _.28. The original source of an organizations culture usually _.a. is shared among the first workers hired into the organizationb. is formulated by the board of directors when the organization is formedc. identifies what the organization is successful

12、doingd. reflects the vision or mission of the organizations founder29. An organizations culture affects managers by _.a. providing them with additional decision-making powerb. restricting them from disciplining certain employees c. encouraging them to bend or even break company rulesd. establishing

13、what is appropriate and expected behavior30. External environment refers to _.a. forces outside the organization that limit the organizations performanceb. factors and forces outside the organization that affect the organizations performancec. forces and institutions inside the organization that aff

14、ect the organizations performanced. forces inside the organization that increase the organizations performance31. An organizations specific environment _.a. is unique and changes with conditionsb. is the same regardless of the organizations agec. is determined by the top level of managementd. must b

15、e quantified to establish its existence32. The main forces that make up an organizations specific environment are _.a. suppliers, legislators, customers, and employeesb. customers, suppliers, competitors, and pressure groupsc. employees, competitors, pressure groups, and regulatorsd. suppliers, empl

16、oyees, competitors, and legislators33. Each of the following is considered an organizational supplier except providers of _. a. financial inputsb. labor inputsc. materialsd. political pressure34. The general environment factor of economic conditions consists of all of the following except _.a. legis

17、lation recently passed by Congressb. interest ratesc. changes in disposable incomed. stock market fluctuations35. Typically, the general organizational environment includes which of the following?a. political conditionsb. business plansc. stakeholdersd. suppliers36. Interest rates, inflation rates,

18、and stock market fluctuations are all examples of what factor in an organizations general environment?a. economic b. politicalc. sociald. technological37. Automation represents an example of a（n） _ general environmental factor.a. technologicalb. demographicc. political/legald. economic38. Which of t

19、he following are the two dimensions of environmental uncertainty?a. degree of change and degree of complexityb. degree of change and degree of volumec. degree of complexity and degree of impactd. degree of impact and degree of timing39. _ are any constituencies in an organizations external environme

20、nt that are affected by the organizations decisions and actions.a. Stockholdersb. Pressure groupsc. Suppliersd. Stakeholders40. If the components of an organizations environment change frequently, the organization is operating in a _ environment.a. disruptiveb. diversec. dynamicd. difficultChanging

21、Organizational Culture （Scenario）Mary has been asked by the company president to change the organizational culture to reflect the companys new organizational goals. As executive vice president, she certainly understands the goals, but is really not sure that she understands what to do about the cult

22、ure.41. Mary asked employees if they knew what constituted “good employee behavior.” She found that very few understood, and most had a variety of ideas. This is one indication that her company _.a. has a strong cultureb. has a weak culture c. has no cultured. must have high turnover42. Mary also fo

23、und out that in order to build a strong new culture, she should do all but which of the following?a. hire employees who fit in with the companys cultureb. develop socialization practices to build culturec. encourage a high turnover rate among employeesd. have management make organizational values cl

24、ear CThe Election （Scenario）At the present time, your organization is faced with many changes. One of these is the election of a new president and Congress. Another concerns new requests from customers for changes to the look of your product design. A third involves changes in the ages and education

25、 levels of your customer base. Your customers have also recently expressed a desire to have your product manufactured using a newly discovered type of plastic.43. The changes in the presidency and Congress represent which of the following environmental factors for your organization?a. general environmentb. specific environmentc. pressure groupd. customers44. The change in how customers want your product to look in design is an example of which of the following types of factors?a. political/legalc. globald. demographic45. The changes in the ages and educati