管理学第十版C3练习及答案Word下载.docx
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14.Economicconditionsarepartoftheorganization’sspecificenvironment.
15.Whichofthefollowingrepresentthetwoviewsofmanagerialimpactonthesuccessorfailureoftheorganization?
a.omnipotentandsymbolic
b.omnipotentandreflective
c.symbolicandinteractive
d.reflectiveandinteractive
(a)
16.The__________viewofmanagementisconsistentwiththestereotypicalpictureofthetake-chargebusinessexecutivewhocanovercomeanyobstacleincarryingouttheorganization’sobjectives.
a.omnipotent
b.symbolic
c.functional
d.systems
17.Whichofthefollowingmostaccuratelyreflectsthesymbolicviewofmanagement?
a.Managersaredirectlyresponsibleforanorganization’ssuccessorfailure.
b.Managershavelittleornoresponsibilityforanorganization’ssuccessorfailure.
c.Externalforcesaredirectlyresponsibleforanorganization’ssuccessorfailure.
d.Employeesaredirectlyresponsibleforanorganization’ssuccessorfailure.
(c)
18.Internalconstraintsthatrestrictamanager’sdecisionoptions_______________.
a.existwithineveryorganization
b.donotexist,asallmanagershavedecision-makingdiscretion
c.existonlytotheextentthatuppermanagementimposesthem
d.existonlytotheextentthatfollowerswon’tdoastheyaretold
19.Inreality,managersaremostaccuratelyviewedas_________.
a.dominantoveranorganization’senvironment
b.neitherhelplessnorallpowerful
c.powerlesstoinfluenceanorganization’sperformance
d.ultimatelyresponsiblefororganizationaloutcomes
(b)
20.Allorganizationalculturesconsistofeachofthefollowingexcept_________.
a.sharedvalues
b.principles
c.innovation
d.traditions
21.Strongcultures_____________.
a.arefoundinorganizationswithhighemployeeturnover
b.haveaminimalinfluenceonemployeedecisionmaking
c.canbefoundinallorganizationsthatexist
d.haveagreaterinfluenceonemployeesthandoweakcultures
(d)
22.Whichofthefollowingisnotconsideredtobeadimensionoforganizationalculture?
a.attentiontodetail
b.peopleorientation
c.purchasingpolicies
d.aggressiveness
23.Whichofthefollowingdimensionsoforganizationalcultureisdefinedasthedegreetowhichanorganization’sactionsanddecisionsemphasizemaintainingthestatusquo?
a.stability
b.outcomeorientation
c.teamorientation
d.innovationandrisktaking
24.SonyCorporation’sfocusonproductinnovationisanexampleofwhichofthefollowingdimensionsoforganizationalculture?
c.outcomeorientation
25.Corporate___________arerepetitivesequencesofactivitiesthatexpressandreinforcethevaluesofanorganization.
a.languages
b.rituals
c.symbols
d.ceremonies
26.Whichofthefollowingrepresentsthemostsignificantwaysthroughwhichcorporateculturesaretransmittedtoemployees?
a.rituals,myths,competitions,andlanguage
b.symbols,rituals,language,andbusinesssystems
c.stories,rituals,symbols,andlanguage
d.language,stories,rituals,andrewards
27.WhenemployeesatMicrosoftusetermssuchasworkjudo,eatingyourowndogfood,andflatfood,theyareusingorganizational__________.
28.Theoriginalsourceofanorganization’scultureusually________________.
a.issharedamongthefirstworkershiredintotheorganization
b.isformulatedbytheboardofdirectorswhentheorganizationisformed
c.identifieswhattheorganizationissuccessfuldoing
d.reflectsthevisionormissionoftheorganization’sfounder
29.Anorganization’scultureaffectsmanagersby______________.
a.providingthemwithadditionaldecision-makingpower
b.restrictingthemfromdiscipliningcertainemployees
c.encouragingthemtobendorevenbreakcompanyrules
d.establishingwhatisappropriateandexpectedbehavior
30.Externalenvironmentrefersto_________________.
a.forcesoutsidetheorganizationthatlimittheorganization’sperformance
b.factorsandforcesoutsidetheorganizationthataffecttheorganization’sperformance
c.forcesandinstitutionsinsidetheorganizationthataffecttheorganization’sperformance
d.forcesinsidetheorganizationthatincreasetheorganization’sperformance
31.Anorganization’sspecificenvironment________________.
a.isuniqueandchangeswithconditions
b.isthesameregardlessoftheorganization’sage
c.isdeterminedbythetoplevelofmanagement
d.mustbequantifiedtoestablishitsexistence
32.Themainforcesthatmakeupanorganization’sspecificenvironmentare__________.
a.suppliers,legislators,customers,andemployees
b.customers,suppliers,competitors,andpressuregroups
c.employees,competitors,pressuregroups,andregulators
d.suppliers,employees,competitors,andlegislators
33.Eachofthefollowingisconsideredanorganizationalsupplierexceptprovidersof__________________.
a.financialinputs
b.laborinputs
c.materials
d.politicalpressure
34.Thegeneralenvironmentfactorofeconomicconditionsconsistsofallofthefollowingexcept_______________.
a.legislationrecentlypassedbyCongress
b.interestrates
c.changesindisposableincome
d.stockmarketfluctuations
35.Typically,thegeneralorganizationalenvironmentincludeswhichofthefollowing?
a.politicalconditions
b.businessplans
c.stakeholders
d.suppliers
36.Interestrates,inflationrates,andstockmarketfluctuationsareallexamplesofwhatfactorinanorganization’sgeneralenvironment?
a.economic
b.political
c.social
d.technological
37.Automationrepresentsanexampleofa(n)__________generalenvironmentalfactor.
a.technological
b.demographic
c.political/legal
d.economic
38.Whichofthefollowingarethetwodimensionsofenvironmentaluncertainty?
a.degreeofchangeanddegreeofcomplexity
b.degreeofchangeanddegreeofvolume
c.degreeofcomplexityanddegreeofimpact
d.degreeofimpactanddegreeoftiming
39.__________areanyconstituenciesinanorganization’sexternalenvironmentthatareaffectedbytheorganization’sdecisionsandactions.
a.Stockholders
b.Pressuregroups
c.Suppliers
d.Stakeholders
40.Ifthecomponentsofanorganization’senvironmentchangefrequently,theorganizationisoperatingina__________environment.
a.disruptive
b.diverse
c.dynamic
d.difficult
ChangingOrganizationalCulture(Scenario)
Maryhasbeenaskedbythecompanypresidenttochangetheorganizationalculturetoreflectthecompany’sneworganizationalgoals.Asexecutivevicepresident,shecertainlyunderstandsthegoals,butisreallynotsurethatsheunderstandswhattodoabouttheculture.
41.Maryaskedemployeesiftheyknewwhatconstituted“goodemployeebehavior.”Shefoundthatveryfewunderstood,andmosthadavarietyofideas.Thisisoneindicationthathercompany_______________.
a.hasastrongculture
b.hasaweakculture
c.hasnoculture
d.musthavehighturnover
42.Maryalsofoundoutthatinordertobuildastrongnewculture,sheshoulddoallbutwhichofthefollowing?
a.hireemployeeswhofitinwiththecompany’sculture
b.developsocializationpracticestobuildculture
c.encourageahighturnoverrateamongemployees
d.havemanagementmakeorganizationalvaluesclear
C
TheElection(Scenario)
Atthepresenttime,yourorganizationisfacedwithmanychanges.OneoftheseistheelectionofanewpresidentandCongress.Anotherconcernsnewrequestsfromcustomersforchangestothelookofyourproductdesign.Athirdinvolveschangesintheagesandeducationlevelsofyourcustomerbase.Yourcustomershavealsorecentlyexpressedadesiretohaveyourproductmanufacturedusinganewlydiscoveredtypeofplastic.
43.ThechangesinthepresidencyandCongressrepresentwhichofthefollowingenvironmentalfactorsforyourorganization?
a.generalenvironment
b.specificenvironment
c.pressuregroup
d.customers
44.Thechangeinhowcustomerswantyourproducttolookindesignisanexampleofwhichofthefollowingtypesoffactors?
a.political/legal
c.global
d.demographic
45.Thechangesintheagesandeducati