1、 How have you been recently? Not bad, thank you。 Thats ok.; Long time no see。Not bad, thank you。题目4:We are entitled to cancel it if you fail to the contract。 honor sign draw uphonor题目5:improve your service, you need to make market surveys so as to know what your customers are thinking and demanding。
2、 In order that So as to In order toIn order to题目6:二、阅读理解:阅读下面的对话,选择合适的内容将对话补充完整。CLERK: Hello, Big City Electricity, how may I help you today?PETERS:_。CLERK: May I have your account number?PETERS: Certainly, its 4392107。 Thank you, is this Mr。 Peters? Yes, this is Mr. Peters。 Thank you。 What can I he
3、lp you with? _. Im sorry to hear that_. The bill is 300 higher than last month. Terribly sorry for that。 Let me ask you a few questions and then Ill see what I can do。 OK, Thank you for your help. Of course, thank you for calling this to our attention。 Now, how much do you usually pay for your elect
4、ricity? I usually pay about $50 a month。_ $200. I cant understand why。 Yes, Mr。 Peters. Was your usage different in any way? No, it was an average month。 Im sorry there certainly seems to be a mistake。 Well, Im happy you agree with me。 Ill contact a service representative. And whats your phone numbe
5、r? 408-5330875. Well do our best to change this as quickly as possible。 Thank you for your help in clearing this up。A. I think Ive been overcharged for the past month。B。 Im terribly sorry about the mistake.C。 Im calling concerning my electricity bill。D。 And how much did we charge on this bill?E。 Why
6、 do you think we charged you too much?子问题 1:C; 子问题 2:A; 子问题 3:E; 子问题 4:D; 子问题 5:B题目7:Hi, Lily, whats up with Mike? I heard the boss yelling at Mike earlier today. It is better to tell someone to get it fixed。 He was so scared. Its said that Mike made a mistake and then tried to cover it up.Its said
7、that Mike made a mistake and then tried to cover it up.题目8:Your request for compensation made me surprised。 What happened? Its true。 Its because of the quality. There must be something wrong。Its because of the quality.题目9:Oh。 But why didnt he just own up and tell someone? He was too scared that he w
8、ould be fired, I suppose。He was too scared that he would be fired, I suppose.题目10:The reexamination results indicate that one-third of the goods are not standard。 up to on withinup to题目11:It is better to tell someone to get it . fixed fix fixingfixed题目12:二、阅读理解:阅读下面的短文,根据文章内容进行判断,正确为“T,错误为“F.Its cle
9、ar that success and failure are important and common topics。 Every business has its ups and downs, and so does every person。 In other words, sometimes we succeed and sometimes we fail. Another common way of saying this is “You win some and you lose some。” Nobody wins all the time, not even in the gr
10、eat success stories that we read or hear about.Think of a successful entrepreneur。 Now, do you think that person achieved great success on his first attempt? In 99 of cases, the answer is no. Every successful businessperson learned through failure. Now have a look at your favorite business news site
11、. Youll see that almost every story can be put into either the category of success or that of failure。 Businesses either grow or shrink but they dont remain the same.1。 Every person has his or her ups and downs。T; F2. A common saying “You win some and you lose some” means that sometimes we succeed a
12、nd sometimes we fail.T;3。 99 of successful businessmen achieved great success on their first try。T;4。 Successful businessmen learn through failure。 F5. Businesses either shrink or remain the same.T;子问题 1:T; 子问题 2:T; 子问题 3:F;F题目13:Hello, David! I havent heard from you for a long time. How have you be
13、en recently?Not bad, thank you.题目14:-I bet that Mike wished you had told him that earlier。t a fool, he wonWell, Mike isnt a fool, he wont do that again。题目15:Hi, Lily, whats up with Mike? I heard the boss yelling at Mike earlier today。 Its said that Mike made a mistake and then tried to cover it up。
14、He was so scared。Its said that Mike made a mistake and then tried to cover it up。题目16:In this way you will stay in these changing times。 compete competence competitivecompetitive题目17:Every business has its ups and downs, and so every person。 do is doesdoes题目18:二、听力理解:请听下面的对话,根据对话内容从A、B、C三个选项中选出一个最佳选
15、项。 U52020Task%203。mp3 Why did David call John?A; B; CA. He wanted to meet an old friend.B. He wanted to ask for compensation。 He wanted to talk about a new contract。2。 Whats wrong with the goods which David has bought? CA. They are not up to the standard。 They are not loaded on time。C. They are not
16、properly loaded.3. How did David prove that the goods have quality problems? B;A。 He had them re-examined。 He used them according to specifications.C. He looked into the contract. What can David do if the goods do not meet the requirements?A; Honor the contract.B. Cancel the contract. Load the goods
17、。5. How did John face this complaint? He denied ( 否认) this problem。 He didnt want to give a reply。C. He agreed to look into this problem seriously。B;B; 子问题 5:C题目19:Your request for compensation made me surprised. What happened? There must be something wrong. Its because of the quality.题目20:-I bet th
18、at Mike wished you had told him that earlier. Well, Mike isn We should also find what the customers think。Well, Mike isnt a fool, he wont do that again。题目21:Oh. But why didnt he just own up and tell someone?题目22:The quality, specifications and prices arein our contract。 clarified clarity clearclarif
19、ied题目23:your customers what they need and more than they expect will lead customers to return to you. Giving Given GiveGiving题目24:阅读下面的短文,根据文章内容进行判断,正确为“T”,错误为“F”。SUCCESS AND FAILURE In other words, sometimes we succeed and sometimes we fail。 Another common way of saying this is “You win some and yo
20、u lose some。” Nobody wins all the time, not even in the great success stories that we read or hear about.Think of a successful entrepreneur. Now, do you think that person achieved great success on their first attempt? In 99 of cases, the answer is no。 Every successful businessperson learned through
21、failure. Now have a look at your favorite business news site. Youll see that almost every story can be put into either the category of success or that of failure。t remain the same。1. Every person has his or her ups and downs。2. A common saying “You win some and you lose some means that sometimes we
22、succeed and sometimes we fail。T;3. Ninety nine percent of successful businessmen achieved great success on their first try。5。 Businesses either shrink or remain the same。F;题目25:I bet that Mike wished you had told him that earlier. Well, Mike isnt a fool, he wont do that again。t a fool, he wont do that again。题目26:题目27:题目28:Your request for compensation made me surprised. What happened?s true。Its because of the quality。题目29:Hi, Lily, whats up with Mike?
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