英语听说教案Word文件下载.docx

1、General Conduct During an Interview 1.Opening: Establishing a Friendly AtmosphereIntroduce yourself.Talk about weather, traffic, etc.Talk about yourself as a person.2. During: Exchanging Information（1） General questionsBe prepared to talk aboutyour personal details.your education.your training cours

2、es.your work experience.（2） Position related questionsYou will be able to discussreasons for leaving last job.details of the job and the company.qualifications and skills make you fit for the requirements of the job.short-term goals and long-term goals.3.Closing: Leaving a Lasting ImpressionAsk 1 or

3、 2 questions based on your pre-interview research.Arrange a call back to get the result.Thank the interviewer.Say you enjoyed the interview.Types of the Job InterviewA job interview is a process in which a potential employee is evaluated by an employer for prospective employment in a firm. After the

4、 interview, the interviewer will determine whether an applicant is suitable for the position.There may be different interviews during a job search. Its important that the candidates understand the purpose of each. Three very common types of interviews are telephone screening interview, in-person scr

5、eening interview and selection interview. Other types of interviews are also covered here. No matter which type of interview, the candidates goal is to present their qualification to the decision makers （the people who make the decision to hire or not）. Not everyone the candidates should treat each

6、person as though they have the authority to hire them （from the parking attention, to the secretary, to the CEO） 1. Telephone Screening Interview. This interview saves the employer time by eliminating candidates based on essential criteria such as particular job requirements, education or required s

7、kills.It is a good idea to have a particular place in your home for your documents. Keep your resume in view and refer to it as needed.2. In-person Screening Interview. This interview is used to verify the candidates qualifications for the position and to establish a preliminary impression of the ca

8、ndidates attitude, interest and professional style. A professional screener from the employers Human Resources Department usually conducts the interview. At this stage, the goal is to select the most suitable candidates who will meet the decision makers.3. Selection Interview. Conducted by the decis

9、ion maker, the purpose of this interview is to probe the candidates qualifications and to assess the comfort level with which the candidate might establish working relationships. There may be more than one interview at this stage. As the number of candidates is whittled down, a candidate may be invi

10、ted back to speak with the same person and/or with other managers or members of the work group. The candidates ability to establish rapport and present yourself as the right person for the position is critical.4. Work Sample Interview. This interview is done to allow the applicant an opportunity to

11、“show their wares”. It could be a time for a graphic artist to display his/her portfolio. A salesperson may be asked to make a sales presentation. An office worker may be asked to complete a business letter using a specific type of computer software program. 5. Peer Group Interview. This interview i

12、s an opportunity to meet and talk with prospective coworkers. Just as in other interviews ,the peer group will be evaluating the candidate, determining how he would fit in. 6. Group Interview. Sometimes referred to as a panel interview, it usually consists of three or more people, all asking questio

13、ns. Direct your answer to the individual asking the question, but try to maintain some eye contact with the other members of the group. Dont forget to smile. It shows confidence. 7. Luncheon Interview. “The Meal”-This type of interview assesses how well a candidate can handle himself in a social sit

14、uation. Employer representatives may include the Recruitment Manager, a person from the Human Resource Department and one or more peer group employees. Meals should be chosen carefully. A spill on a blouse or tie isnt likely to make a favorable impression. Select healthy and easy things to eat so yo

15、u can answer questions and pay attention to the conversation.8. Stress Interview. A stress interview introduces you not to an interviewer, but to an “interrogator”. The interview is one in which the candidate is treated as though he is the enemy. The interrogator asks a number of offensive questions

16、 that are designed to deliberately cause discomfort. Keep cool, take time in responding to the questions ,and when its all over, reward yourself. Dont take it personally. This is usually a test of how you will handle stress on the job. 9. Videoconference Interview. Some employers today use videoconf

17、erence to conduct meetings or carry out other aspects of their business. Conducting an interview via videoconference enable an employer to save travel costs and still have, in effect, a person-to-person interview. If the thought of facing a camera during an interview frighten you, practice before a

18、video camera or a mirror.教学重点与难点How to prepare for an interviewHow to answer questions about personal detail.教学方法Warm up, Lecture, listening习题与作业Exercise 1Unit 2 Job and responsibilitieshow to answer questions about personal details .Information you should know about the company prior to your interv

19、iew:Organizational structure of the company;Name of the interviewer;Divisions/departments that interest you;Products/Services;Training program;Size of the company- number of employees and turnover;How long they have been in business;Types of clientsGrowth in the past and future potential;Job descrip

20、tion & job titleNew products and services they are developingEmployee benefits;Geographic location of offices , branches, stores;Company culture;Sources for this information: web sites, company reports, newspapers, magazines, professional journals.AppearanceDress conservatively: smart, clean and for

21、mal;Do have clean, neatly styled hair;Do have clean hands and trimmed nails;Do carry a portfolio or briefcase with extra copies of your resume;Do bring a clean notepad and pen that works;Do wear shoes you can walk easily in;Dont wear torn, soiled, wrinkled clothing;Dont dress casually;Dont wear a lo

22、t of jewelry（ men should avoid earrings）;Dont wear a lot of cologne or perfume;Dont wear sports shoes; Dont eat spicy, offensive smelling foods before the interview;Dont wear sexy clothing;Dont wear “cutesy” ties （e.g. flashing Mickey Mouse）;Dont chew gum or smoke;Dont wear a mini-skirt;Dont wear he

23、avy make-up.Unit 3 On the phoneTo know how to deal with problems by telephoneAfter completing this lesson, students should be able to: - answer the phone;- ask to be connected;- connect a caller;- leave messages;- deal with problems by telephone.Business ProfileTips and Techniques of TelephoningToda

24、y the Internet is the medium of choice when researching information or trying to track down products and services, but no matter how much information people can find on the Internet, sooner or later they will have to pick up a telephone to find answerto their very specific questions or arrange for t

25、he services theyneed.Whether calling government agencies, doctors offices, disease specific service organizations, or insurance companies more likely than not somewhere along the way people are going to have a frustrating experience. There are always stories about people who have been rude, people w

26、ho dont seem to care, people who dont return phone calls, people who sound as if they come from Mars, people who sound like they want to help but just dont have the answers we looking for.No magic solutions exist that will eliminate all the difficulties in finding information, making appointments, o

27、r getting past the menu of options that so often greet us on the telephone these days, but there are “tricks of the trade” that people who do telephone research on a regular basis and those that provide telephone support can teach us.The following list of tips and technique will help us find the inf

28、ormation and resources needed in less time and with less frustration than we usually encounter. The big 31） Be prepared. Avoid starting the process when youre rushed. Relax! Make sure you have a big pad of paper, a pen, a glass of water, and a reasonable amount of time.2） Dont give up. You have the

29、right to get information and respectful service. Be persistent and patient. Realize that sometimes it will take ten calls to find out what you want. No one person or organization has all the answers.3） Try not to put people on the spot. It makes them defensive. Rather try to enlist their support. Re

30、member, you usually catch more flies with honey than with vinegar. Before You Pick Up the Phone 1） Review written material first, if at all possible. Underline key points, or names and phone numbers of people and organizations you think you will want to call.2） Make a list of questions for each encounter. Write them down.3） Be clear about what information you need. If you cant explain what you want, how can someone else tell you where to find it?4） Establish a system for