英语听说教案Word文件下载.docx
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GeneralConductDuringanInterview
1.Opening:
EstablishingaFriendlyAtmosphere
·
Introduceyourself.
Talkaboutweather,traffic,etc.
Talkaboutyourselfasaperson.
2.During:
ExchangingInformation
(1)Generalquestions
Bepreparedtotalkabout
yourpersonaldetails.
youreducation.
yourtrainingcourses.
yourworkexperience.
(2)Positionrelatedquestions
Youwillbeabletodiscuss
reasonsforleavinglastjob.
detailsofthejobandthecompany.
qualificationsandskillsmakeyoufitfortherequirementsofthejob.
short-termgoalsandlong-termgoals.
3.Closing:
LeavingaLastingImpression
Ask1or2questionsbasedonyourpre-interviewresearch.
Arrangeacallbacktogettheresult.
Thanktheinterviewer.
Sayyouenjoyedtheinterview.
Ⅲ.TypesoftheJobInterview
Ajobinterviewisaprocessinwhichapotentialemployeeisevaluatedbyanemployerforprospectiveemploymentinafirm.Aftertheinterview,theinterviewerwilldeterminewhetheranapplicantissuitablefortheposition.
Theremaybedifferentinterviewsduringajobsearch.It’simportantthatthecandidatesunderstandthepurposeofeach.Threeverycommontypesofinterviewsaretelephonescreeninginterview,in-personscreeninginterviewandselectioninterview.Othertypesofinterviewsarealsocoveredhere.Nomatterwhichtypeofinterview,thecandidates’goalistopresenttheirqualificationtothedecisionmakers(thepeoplewhomakethedecisiontohireornot).Noteveryonethecandidatesshouldtreateachpersonasthoughtheyhavetheauthoritytohirethem(fromtheparkingattention,tothesecretary,totheCEO)
1.TelephoneScreeningInterview.Thisinterviewsavestheemployertimebyeliminatingcandidatesbasedonessentialcriteriasuchasparticularjobrequirements,educationorrequiredskills.
Itisagoodideatohaveaparticularplaceinyourhomeforyourdocuments.Keepyourresumeinviewandrefertoitasneeded.
2.In-personScreeningInterview.Thisinterviewisusedtoverifythecandidate’squalificationsforthepositionandtoestablishapreliminaryimpressionofthecandidate’sattitude,interestandprofessionalstyle.Aprofessionalscreenerfromtheemployer’sHumanResourcesDepartmentusuallyconductstheinterview.Atthisstage,thegoalistoselectthemostsuitablecandidateswhowillmeetthedecisionmakers.
3.SelectionInterview.Conductedbythedecisionmaker,thepurposeofthisinterviewistoprobethecandidate’squalificationsandtoassessthecomfortlevelwithwhichthecandidatemightestablishworkingrelationships.Theremaybemorethanoneinterviewatthisstage.Asthenumberofcandidatesiswhittleddown,acandidatemaybeinvitedbacktospeakwiththesamepersonand/orwithothermanagersormembersoftheworkgroup.Thecandidate’sabilitytoestablishrapportandpresentyourselfastherightpersonforthepositioniscritical.
4.WorkSampleInterview.Thisinterviewisdonetoallowtheapplicantanopportunityto“showtheirwares”.Itcouldbeatime
foragraphicartisttodisplayhis/herportfolio.Asalespersonmaybeaskedtomakeasalespresentation.Anofficeworkermaybeaskedtocompleteabusinessletterusingaspecifictypeofcomputersoftwareprogram.
5.PeerGroupInterview.Thisinterviewisanopportunitytomeetandtalkwithprospectivecoworkers.Justasinotherinterviews,thepeergroupwillbeevaluatingthecandidate,determininghowhewouldfitin.
6.GroupInterview.Sometimesreferredtoasapanelinterview,itusuallyconsistsofthreeormorepeople,allaskingquestions.Directyouranswertotheindividualaskingthequestion,buttrytomaintainsomeeyecontactwiththeothermembersofthegroup.Don’tforgettosmile.Itshowsconfidence.
7.LuncheonInterview.“TheMeal”----Thistypeofinterviewassesseshowwellacandidatecanhandlehimselfinasocialsituation.EmployerrepresentativesmayincludetheRecruitmentManager,apersonfromtheHumanResourceDepartmentandoneormorepeergroupemployees.Mealsshouldbechosencarefully.Aspillonablouseortieisn’tlikelytomakeafavorableimpression.Selecthealthyandeasythingstoeatsoyoucananswerquestionsandpayattentiontotheconversation.
8.StressInterview.Astressinterviewintroducesyounottoaninterviewer,buttoan“interrogator”.Theinterviewisoneinwhichthecandidateistreatedasthoughheistheenemy.Theinterrogatorasksanumberofoffensivequestionsthataredesignedtodeliberatelycausediscomfort.Keepcool,taketimeinrespondingtothequestions,andwhenit’sallover,rewardyourself.Don’ttakeitpersonally.Thisisusuallyatestofhowyouwillhandlestressonthejob.
9.VideoconferenceInterview.Someemployerstodayusevideoconferencetoconductmeetingsorcarryoutotheraspectsoftheirbusiness.Conductinganinterviewviavideoconferenceenableanemployertosavetravelcostsandstillhave,ineffect,aperson-to-personinterview.Ifthethoughtoffacingacameraduringaninterviewfrightenyou,practicebeforeavideocameraoramirror.
[教学重点与难点]
Howtoprepareforaninterview
Howtoanswerquestionsaboutpersonaldetail.
[教学方法]
Warmup,Lecture,listening
[习题与作业]
Exercise1
Unit2Jobandresponsibilities
howtoanswerquestionsaboutpersonaldetails
Ⅰ.Informationyoushouldknowaboutthecompanypriortoyourinterview:
Organizationalstructureofthecompany;
Nameoftheinterviewer;
Divisions/departmentsthatinterestyou;
Products/Services;
Trainingprogram;
Sizeofthecompany----numberofemployeesandturnover;
Howlongtheyhavebeeninbusiness;
Typesofclients
Growthinthepastandfuturepotential;
Jobdescription&
jobtitle’
Newproductsandservicestheyaredeveloping
Employeebenefits;
Geographiclocationofoffices,branches,stores;
Companyculture;
Sourcesforthisinformation:
websites,companyreports,newspapers,magazines,professionaljournals.
Appearance
Dressconservatively:
smart,cleanandformal;
Dohaveclean,neatlystyledhair;
Dohavecleanhandsandtrimmednails;
Docarryaportfolioorbriefcasewithextracopiesofyourresume;
Dobringacleannotepadandpenthatworks;
Dowearshoesyoucanwalkeasilyin;
Don’tweartorn,soiled,wrinkledclothing;
Don’tdresscasually;
Don’twearalotofjewelry(menshouldavoidearrings);
Don’twearalotofcologneorperfume;
Don’twearsportsshoes;
Don’teatspicy,offensivesmellingfoodsbeforetheinterview;
Don’twearsexyclothing;
Don’twear“cutesy”ties(e.g.flashingMickeyMouse);
Don’tchewgumorsmoke;
Don’twearamini-skirt;
Don’twearheavymake-up.
Unit3Onthephone
Toknowhowtodealwithproblemsbytelephone
Aftercompletingthislesson,studentsshouldbeableto:
----answerthephone;
----asktobeconnected;
----connectacaller;
----leavemessages;
----dealwithproblemsbytelephone.
Ⅱ.BusinessProfile
TipsandTechniquesofTelephoning
TodaytheInternetisthemediumofchoicewhenresearchinginformationortryingtotrackdownproductsandservices,butnomatterhowmuchinformationpeoplecanfindontheInternet,soonerorlatertheywillhavetopickupatelephonetofindanswer
totheirveryspecificquestionsorarrangefortheservicesthey
need.
Whethercallinggovernmentagencies,doctors’offices,diseasespecificserviceorganizations,orinsurancecompaniesmorelikelythannotsomewherealongthewaypeoplearegoingtohaveafrustratingexperience.Therearealwaysstoriesaboutpeoplewhohavebeenrude,peoplewhodon’tseemtocare,peoplewhodon’treturnphonecalls,peoplewhosoundasiftheycomefromMars,peoplewhosoundliketheywanttohelpbutjustdon’thavetheanswerswelookingfor.
Nomagicsolutionsexistthatwilleliminateallthedifficultiesinfindinginformation,makingappointments,orgettingpastthemenuofoptionsthatsooftengreetusonthetelephonethesedays,butthereare“tricksofthetrade”thatpeoplewhodotelephoneresearchonaregularbasisandthosethatprovidetelephonesupportcanteachus.
Thefollowinglistoftipsandtechniquewillhelpusfindtheinformationandresourcesneededinlesstimeandwithlessfrustrationthanweusuallyencounter.Thebig3
1)Beprepared.Avoidstartingtheprocesswhenyou’rerushed.Relax!
Makesureyouhaveabigpadofpaper,apen,aglassofwater,andareasonableamountoftime.
2)Don’tgiveup.Youhavetherighttogetinformationandrespectfulservice.Bepersistentandpatient.Realizethatsometimesitwilltaketencallstofindoutwhatyouwant.Noonepersonororganizationhasalltheanswers.
3)Trynottoputpeopleonthespot.Itmakesthemdefensive.Rathertrytoenlisttheirsupport.Remember,youusuallycatchmoreflieswithhoneythanwithvinegar.
BeforeYouPickUpthePhone
1)Reviewwrittenmaterialfirst,ifatallpossible.Underlinekeypoints,ornamesandphonenumbersofpeopleandorganizationsyouthinkyouwillwanttocall.
2)Makealistofquestionsforeachencounter.Writethemdown.
3)Beclearaboutwhatinformationyouneed.Ifyoucan’texplainwhatyouwant,howcansomeoneelsetellyouwheretofindit?
4)Establishasystemfor