航空服务人员日常专业用语.doc

1、航空服务人员日常专业用语（一）发布: 2011-5-11 21:21:32 | 来源: | 编辑: | 查看: 760次1、欢迎您乘坐南航班机。Its nice to have you aborad China Southern Airlines. 2、请出示您的登机牌。 May I see your boarding pass? 3、我来为您引座。 Ill show you your seat. 4、请随我来。 Follow me,please. 5、我帮您拿行李好吗？ May I help you with your bag? 6、为了使飞机在起飞时保持配载平衡，请您按指定的座位入座。 Y

2、ou should take your assigned seat,for the plane must keep its balance when it takes off. 7、这是呼叫钮，如果需要我们帮忙，请按一下。 This one is the call button,if you need us for anything,please push it. 8、请将您的椅背调直。 Please put the back of your seat in an upright position. 9、让您感到舒适是我们的职责。 Its our duty to let you feel as

3、 comfortable as possible. 10、请把您的箱子放在行李架内。 Please put your box in the overhead bin. 11、您不能把行李放在这儿，过道不能堵塞。 You may not leave the baggage here.The aisle shouldnt be blocked. 12、由于机械故障，航班已延误，机械师们正在对飞机进行仔细检查。 The flight has been delayed due to some mechanical troubles.The engineers are making a careful

4、examination of the plane. 13、由于地面有雾，本次班机将延误约两小时。 The flight will be delayed about 2 hours due to ground fog. 14、由于空中航路拥挤，我们要等待通行许可（才能起飞）。 Owing to the heavy air traffic,well wait until a take-off clearance is given. 15、我们须等待跑道上的冰被清除。 We have to wait until the ice on the runway has been cleared. 16、我

5、们的飞机要装完货才能起飞。 Our plane cant take off until the cargo is loaded. 17、我们正在等待几位乘客办理登机手续。 We are waiting for a few passengers to complete boarding formalities. 18、如果有进一步的消息，我们会立即通知你（们）的。 If we have any further information,well let you know immediately. 19、请您回到您座位上好吗？飞机马上要起飞了。 Would you please return to

6、your seat?The plane is taking off soon. 20、请在安全带信号消失前坐在座位上，系好安全带。 Please stay in your seat and keep your seat belt fastened until the sign has been turned off. 21、飞机马上要起飞了，请不要在客舱内走动。 The plane is about to take off.Please dont walk about in the cabin. 22、头等舱乘客的盥洗室/厕所位于前舱，其他乘客的在后面。 The toilet for firs

7、t class passengers is located in the front of the cabin and the one for other passengers in the rear. 23、盥洗室/厕所有人用着。 The lavatory is occupied. 24、盥洗室/厕所没人。 The lavatory is vacant. 25、您可放下遮阳板，关掉阅读灯，系好安全带，这样您能好好休息一下。 You could draw down the window-shade and turn the reading light off and fasten your s

8、eat-belt so that you can take a good nap.航空服务人员日常专业用语（二）发布: 2011-5-11 21:22:44 | 来源: | 编辑: | 查看: 425次1、为确保飞行和通信系统的正常操作，请您不要使用手提电话/激光唱机/调频收音机。 In order to ensure the normal operation of airplane navigation and communication system,you are kindly requested not to use your callularphone/CD player/FM re

9、ceiver.2、我们前方有大雷雨，无法穿越。我们决定返回杭州。非常抱歉由此给您带来的不便。 There is a heavy thunderstorm ahead of us.We have no way to pass it.So we have decided to return to Hangzhou.Much to our regret for the inconvenience that may cause you. 3、我们马上要供应饮料了。请放下您的小桌板。 Now well be serving drinks.Please pull down your tary table.

10、 4、先生，您想要杯香槟吗？ Would you like a glass of champagne,sir? 5、您想来点热/冷饮料吗？ Would you like something hot/cold to drink? 6、您是要淡茶还是浓茶？ How do you like your tea?Weak or strong? 7、咖啡还未冲好，来杯热茶好吗？ Coffee isnt ready yet.Would you like to have a cup of hot tea instead? 8、您想在饮料里放点冰块吗？ Would you like some ice in yo

11、ur drink? 9、小心烫手！ Its hot!Mind your hand. 10、您喜欢直喝威士忌还是加冰块？ Would you like your whisky straight or on the rocks? 11、您准备现在用午餐吗？ Are you ready for your lunch now?12、我们马上给您提供正餐。这是茶单。 Well soon be serving dinner.Here is the menu. 13、您想要吃什么？烤牛肉还是熏火腿？ What would you like to have?Roasted beef or smoked ham

12、?14、我们机上配备的餐食既有中式口味也有西式口味。 Our meals on board are designed to meet both Chinese and Western tastes. 15、我们有多种菜肴供您选择。 We have a selection of dishes for you. 16、先生，您还要点别的什么吗？ Would you like more of anything,sir? 17、您要什么样的牛排？嫩点的、适中的、还是老点的？ How do you like your steak done? Rare,medium or well-done? 18、对不

13、起，鱼没有了。您能换一道菜吗？我们有鸡您想来点吗？ Im sorry.There is no more fish left.Can you make a change?We have chickenWould you like some? 19、这是您的小菜，这是您的牛排，请慢用。 This is your hors doeuvre and this is your steak.Please enjoy your meal. 20、对不起，让您久等了。 Im sorry for keeping you waiting. 21、您能喜欢我非常高兴。再来点吗？ Im glad you like t

14、hem.Would you like to have some more? 22、您对这顿饭还满意吧？ How do you like the meal?23、您介意我把这些东西拿走吗？ Would you mind me taking these away? 24、您可以就如何提高机上质量给我们提些建议吗？ Could you give us some advice on how to improve our inflight service? 25、这是本次航班的纪念品，但愿您能喜欢它。 This is our flight souvenir.I hope youll like it.航空

15、服务人员日常专业用语（三）发布: 2011-5-11 21:23:48 | 来源: | 编辑: | 查看: 382次1、您买点机上免税商品吗？Would you like to buy some duty free items?2、请您让开过道，以便让其他旅客通过。Could you please step aside and allow the other passengers to go through.3、如果您需要任何帮助，请按呼唤铃；如果您想阅读，请打开阅读灯；如果您需要休息，可以按住座椅扶手上的按钮，身体向后仰，放倒座椅靠背。这是通风孔，您可以把它向任意方向调节，或向右旋紧关掉。If you need any help,please press this call button.If you want to read,you can turn on the reading light.If youd like to have a rest,you can press this button on your