1、7.Technical skills include _.a. knowledge of and efficiency in a certain specialized fieldb. knowledge of and proficiency in a certain specialized fieldc. knowledge of and interest in a general field of endeavord. skill in and proficiency in a certain specialized field8.Which one of the following ph
2、rases is best associated with managerial conceptual skills?a. decision makingb. communicating with customersc. using information to solve business problemsd. product knowledge9.Which of the following types of skills are described with terms such as abstract situations and visualization? a. interpers
3、onalb. humanc. technicald. conceptual10.A deliberate arrangement of people to accomplish some specific purpose isa. a structure.b. a process.c. an organization.d. an assembly operation.Answer1(7).(False; difficult; p. 8)2(10).(False;3(17).(True; p. 11)4(24).(False; p. 13) 5(55).(d; p. 9)6(68).(d; p.
4、11)7(78).(b; p. 12)8(81).(c; moderate; 13)9(80).(d;10(86).(c; p. 16)Chater 6 True/False Questions 1. A decision criterion defines what is relevant in a decision.2.One assumption of rationality is that we cannot know all of the alternatives.3.A policy is an explicit statement that tells a manager wha
5、t he or she ought or ought not to do.4.A decision criterion defines what is relevant in a decision.5.Nonprogrammed decisions are unique and nonrecurring.6.Decision making is (simplistically) typically described as which of the following?a. deciding what is correctb. putting preferences on paperc. ch
6、oosing among alternatives d. processing information to completion7.The process of selecting decision criteria is accomplished by _. a. massaging the data that will support a given decisionb. flipping a coin to produce a 50-50 chance of being rightc. determining what is relevant in making the decisio
7、nd. examining the difference in the opportunities available8.The final step in the decision-making process is to _. a. pick the criteria for the next decisionb. reevaluate the weightings of the criteria until they indicate the correct outcomec. evaluate the outcome of the decisiond. reassign the rat
8、ings on the criteria to find different outcomes9.To determine the _, a manager must determine what is relevant or important to resolving the problem.a. geocentric behavior neededb. number of allowable alternativesc. weighting of decision criteriad. decision criteria 10.In allocating weights to the d
9、ecision criteria, which of the following is helpful to remember?a. All weights must be the same.b. The total of the weights should sum to 1.0.c. Every factor criterion considered, regardless of its importance, must receive some weighting.d. Assign the most important criterion a score, and then assig
10、n weights against that standard. Chapter 8 Strategic ManagementTrue/False Questions1.The final step in the strategic management process is implementing the objectives.2. A stability strategy is developed when management decides it will remain profitable by maintaining the status quo in a rapidly cha
11、nging external environment.3. If Burger King were to buy out Mom and Pops Burgers, Burger King would be growing by vertical consolidation.4. The BCG matrix evaluates SBUs to identify which SBUs offer high potential and which drain organizational resources.5. According to Porters competitive strategi
12、es framework, the cost leadership strategy would result in the best quality product at a justifiable cost.Multiple-Choice Questions6. In the first step of strategic management, identifying the current strategies and goals provide _.a. a foundation for planningb. measurable performance targets for em
13、ployeesc. a basis to determine if the goals need to be changedd. all of the above 7. _ strategy determines what businesses an organization should be in.a. Business-level b. Organizationalc. Operational-leveld. Corporate-level8. When an organization attempts to combine with other organizations in dif
14、ferent and disassociated industries, the strategy is known as a _ strategy.a. unrelated diversificationb. horizontal integrationc. vertical integrationd. stability9.If United Airlines merged with Northwest Airlines, this would be an example of what kind of grand growth strategy?a.horizontal integrat
15、ion b.acquisitionc. expansiond. vertical integration10. 67. Which of the four business groups in the corporate portfolio matrix has low growth and high market share?a. question marksb. dogsc.cash cows d.stars11. Differentiation as a strategy requires a firm to _.a. aggressively search out efficienci
16、es to maintain the lowest cost structureb. be unique in its product offeringc. aim at a cost advantage in a niche marketd. aim to be similar to its competition in all operations12. Cost leadership as a strategy requires a firm to _.d. aim to be similar to its competition in most operations13. A focu
17、s strategy requires that a firm have _.a. sustained capital investment and access to capitalb. strong marketing abilitiesc. strong basic research skillsd. a reputation for quality or technological leadership14. In Michael Porters five forces model of competition, _ is determined by the height of bar
18、riers to entry, such as economies of scale and brand loyalty.a. threat of substitutesb. threats of new entrantsc. bargaining power of buyersd. bargaining power of suppliers15. In Michael Porters five forces model of competition, _ is determined by the degree of supplier concentration and substitute
19、inputs.b. threat of new entrants16. In Michael Porters five forces model of competition, _ is determined by the industry growth rate, increasing or falling demand, and product differences.d. existing rivalry 17. Switching costs and buyer loyalty are examples of strategic forces that determine the _.
20、18. To a degree, an organizations commitment to quality and continuous improvement can differentiate it from competitors, but constant improvement and reliability of an organizations products and/or services may result in a competitive advantage that is _.a. weightedb. sustainablec. conservatived. u
21、ncertain19. An example of _ is when an organization possesses a characteristic that sets itself apart from competitors, and this gives the firm a distinct edge.a. core competenceb. competitive power c. legal proprietyd. competitive advantage20. Industry growth rate, increasing or falling demand, and
22、 product differences are factors that represent which of the following competitive forces, according to Porter?a. threat of new entrantsb. threat of substitutesc.bargaining power of buyersd.existing rivalryScenario QuestionsFor each of the following choose the answer that most completely answers the
23、 question.21. Casey begins outlining her 5-year career goals. These should include _.a. the type of job she would like to haveb. how many people she would like to be managingc. the salary she would like to be makingd. all of the above22. 104. Before Colleen can purchase her competitors business, she
24、 finds another business opportunity in a supplier who sells her wheels for lawnmowers. This would serve her as a(n) _.d. related diversification23. Un Taco Pequeno (Scenario)Imagine that you are the president of Taco Rocket, a new and successful chain of 100 Mexican fast-food restaurants. The succes
25、s you have experienced in the last 5 years has you thinking of what to do with the business next. Should you expand the business at the current rate? Open new and different restaurants? What?23(1) Because of the good profits and a fear of growing too fast, you decide to keep Taco Rocket in the same
26、business and do not change the menu, hoping to retain the same market share and return-on-investment record. This would be considered a _ strategy.a.stability b.growthc. combinationd. diversification23(2) If you decided to purchase a local five-store hardware chain because it was a good investment, this would be an example of _.a. a lateral growth strategyb. a com
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