1、格里芬管理学英文题库组织职能及其答案格里芬管理学英文题库4:组织职能第11章 组织工作的基本要素1、Organizing1)Is the second basic managerial function; it follows planning and decision making.2)Involves shaping the organization over time and is never truly finished.3)Involves grouping activities and resources.4)Can help the organization be flexibl
2、e.5)All of the above 2、Which of the following is NOT a part of the organizational structure?1)Decision making 2)Designing jobs3)Establishing reporting relationships4)Distributing authority among jobs5)Grouping jobs 3、_ is the determination of an individuals work-related responsibilities.1)Organizati
3、on structure2)Organization design3)Job design4)Departmentalization5)Delegation 4、What job design concept has evolved from the division of labor?1)Job rotation2)Job enlargement3)Job specialization4)Job enrichment5、Job rotation is most effective as a means of increasing employee1)Motivation.2)Flexibil
4、ity. 3)Satisfaction.4)Creativity.6、Reduced training costs are an advantage of job enlargement.1)TRUE2)FALSE7、To implement _ requires employees to have more control over their jobs.1)Job specialization2)Job rotation3)Job enlargement4)Job enrichment 8、Which of the following statements describes specia
5、lization?1)Specialization always reduces the amount of available transfer time.2)With specialization, workers are more likely to be absent.3)Employee training is more costly.4)Individual dexterity will be decreased with specialization.5)Automation of production processes is more difficult with speci
6、alization. 9、An assembly operation includes four different jobs. Conchita spends three weeks on each of these jobs and then starts the cycle over again with the first job of the operation. This is an example of job1)Specialization.2)Rotation.3)Delegation.4)Enlargement.5)Enrichment. 10、Ahmads old job
7、 was data entry operator. His job was redesigned and now he also does filing. This is an example of1)Job specialization.2)Job rotation.3)Job enrichment.4)Job enlargement.5)A narrow span of management. 11、According to the job characteristics model, a job has certain levels of the five core job charac
8、teristics. Which of the following factors is used to explain why different people respond differently to their job?1)Growth-need strengths 2)Autonomy3)Feedback levels4)Skill variety5)Task identity 12、At Herr Industrial a group of sales reps, estimators, engineers, and project managers decides how ea
9、ch new bid will be specified and designed. This is an example of 1)Job enrichment.2)Job enlargement.3)Work Teams.4)Job characteristics approach.5)Job specialization. 13、In large organizations you would expect to find _ departmentalization(s).1)Location2)Customer3)A combination of two or more 4)Funct
10、ional5)Product 14、An advantage of functional departmentalization is1)Faster decision making.2)Higher levels of expertise. 3)More narrow focus within departments.4)Improved response to customer needs.15、Hospitals have sections devoted to senior citizens (geriatric wards), children (pediatric wards),
11、cancer patients (oncology wards), heart patients (coronary units), etc. From this information alone, you would say that hospitals use _ departmentalization.1)Product2)Function3)Location4)Customer5)Sequence 16、Army officers use an expression “not in my lane,” which derives from the basic marksmanship
12、 function of establishing who fires at what targets. The idea is to spread people over the whole area, so you do not miss anything and to prevent everyone from firing at the same target. This is an example of1)Delegation.2)Departmentalization.3)Job rotation.4)Job enrichment.5)Job design. 17、Administ
13、rative costs rise with the use of product departmentalization.1)TRUE 2)FALSE18、An appropriate basis of departmentalization for multinational companies is1)Product.2)Function.3)Location. 4)Customer.5)Sequence. 19、Small organizations commonly use functional departmentalization.1)TRUE 2)FALSE20、An orga
14、nization usually uses only one basis of departmentalization.1)TRUE2)FALSE21、At your college or university, you can get a degree in philosophy, marketing, English, Spanish, accounting, nursing, education, and so on. What kind of departmentalization is used?1)Product 2)Location3)Divisional4)Sequential
15、5)Customer 22、Many experts think that businesses should operate with fewer layers of management rather than more layers.1)TRUE2)FALSE23、The principle that requires each person within an organization to report to only one boss is1)The scalar principle.2)Span of management.3)Unity of command. 4)Centralization.24、A consequence of flat structure is1)Communication problems.2)Higher costs.3)Additional managerial responsibilities.4)Lower employee morale.25、Firms have moved from centralization to decentralization in order to sp
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