chapter5 练习题Word文档格式.docx

1、14） Traditional organizations are structured in a pyramid, with the power and authority located in the pyramids broad base.15） The two prevalent organization structure models in todays world are the organic organization and the inorganic organization.16） A mechanistic organization is bureaucratic an

2、d hierarchical.17） An organic organization tends to be flexible and have few formal rules.18） Innovators need the efficiency, stability, and tight controls of a mechanistic structure rather than an organic structure.19） The relationship between organizational size and structure tends to be linear.20

3、） Joan Woodward attempted to view organizational structure from a technological perspective.21） Woodward concluded that mass production worked best with an organic organization structure.22） The stability of a mechanistic structure seems to work best in todays dynamic and uncertain business environm

4、ent.23） The strength of a simple structure is that everything depends on a single person.24） A strength of a functional structure is that it avoids duplication.25） A weakness of the divisional structure is that duplication tends to occur.26） In a team structure, team members are not held responsible

5、 for their decisions.27） In a team structure, there is a clear line of managerial authority from top to bottom.28） Employees in an organization with a matrix design can have two bosses for the same job.29） A significant advantage of the matrix structure is the clear chain of command from top to bott

6、om of the organization.30） When employees in a matrix structure finish a project, they go back to their functional department.31） When employees in a project structure finish a project, they go back to their original department.32） Vertical boundaries separate employees by their rank in an organizat

7、ion.33） Horizontal boundaries separate employees by the amount of power they have in an organization.34） A virtual organization relies on freelancers who have no permanent status or position in the organization.35） Managers want to eliminate boundaries in organizations primarily to increase stabilit

8、y and reduce flexibility.36） Horizontal boundaries separate employees by the specialization of their job.37） A virtual organization may disintegrate after it finishes its task.38） All learning organizations share a distinct structure.39） The biggest issue in workers working at home or off-site invol

9、ves fairness.40） A learning organization puts an enormous amount of effort on making sure that all of its employees are enrolled in some kind of university level class.41） When you call JetBlue you are likely to speak to an agent in a large office in India.42） Contingent workers may make up to 40 pe

10、rcent of the workforce by the end of the decade.II. Choose the best answers43） Organizational design requires a manager to _.A） organize groups within an organizationB） change the culture of an organizationC） change or develop the structure of an organizationD） change the logo of an organization44）

11、All of the following are part of the process of organizational design EXCEPT _.A） deciding how specialized jobs should beB） determining rules for employee behaviorC） determining the level at which decisions are madeD） determining goals for the organization45） Which of the following are NOT basic ele

12、ments of organizational structure?A） work specialization, span of controlB） chain of command, line authorityC） centralization, decentralizationD） departmentalization, formalization46） Which of the following is synonymous with work specialization?A） division of laborB） job discriminationC） chain of c

13、ommandD） job preference47） Which statement accurately defines work specialization?A） It is the degree to which tasks are grouped together.B） Individual employees specialize in doing part of an activity rather than the entire activity.C） Jobs are ranked relative only to their worth or value to the bu

14、sinesses.D） Work specialization clarifies who reports to whom.48） Early supporters of work specialization saw it as _.A） a reliable way to increase productivityB） a good way to increase employee moraleC） a source of innovationD） an immoral way to coerce workers into greater productivity49） Early use

15、rs of work specialization in the early twentieth century found that the practice ultimately resulted in _.A） higher profits and better employee moraleB） bored workers with low moraleC） huge and permanent productivity gainsD） better communication among employees50） Today, managers favor this approach

16、 instead of work specialization.A） All tasks are performed by all employees.B） Partners switch jobs every half hour.C） Employees perform a broad range of tasks.D） Monotonous tasks are shared by all employees.51） Functional departmentalization groups jobs by _.A） tasks they performB） territories they

17、 serveC） products or services they manufacture or produceD） type of customer they serve52） _ departmentalization is based on territory or the physical location of employees or customers.A） FunctionalB） ProductC） GeographicD） Matrix53） A soap company that features a bath soap department, a laundry de

18、tergent department, and a dish soap department is using which of the following? A） process departmentalizationB） functional departmentalizationC） product departmentalizationD） customer departmentalization54） What kind of departmentalization would be in place in a government agency in which there are

19、 separate departments that provide services for employers, employed workers, unemployed workers, and the disabled?A） productB） geographicC） outcomeD） customer55） State motor vehicle offices usually use this kind of departmentalization.B） functionalC） customerD） process56） The line of authority that

20、extends from the upper levels of management to the lowest levels of the organization is termed the _.A） chain of responsibilityB） unity of commandC） staff authorityD） chain of command57） The chain of command answers this question.A） Where do I go for help?B） How do I know when the task is complete?C

21、） What are the rules?D） Who reports to whom?58） Authority gives an individual the right to do this.A） give ordersB） reprimand employeesC） command respectD） obey orders59） In the chain of command, each person above you _.A） has special privilegesB） receives higher payC） has line authorityD） has no ri

22、ght to give you orders60） Staff managers have authority over _.A） special support employees only B） line managersC） middle managersD） the person above them in the chain of command61） Line authority gives a manager the ability to direct the work of _.A） any employee in the firmB） any subordinateC） an

23、y subordinate, after consulting with the next higher levelD） only subordinates one level down62） _ prevents a single employee from getting conflicting orders from two different superiors.A） Line authorityB） Unity of commandC） Staff authorityD） Chain of command63） The importance of unity of command h

24、as diminished in todays workplace because of its tendency to be _.A） inflexible and inefficientB） ethically questionableC） chauvinistic and dictatorialD） too decisive64） Which of the following statements is true?A） Power is a right.B） Authority is ones ability to influence decisions.C） Authority is

25、a right.D） Both power and authority are rights.65） _ is the obligation or expectation to perform a duty.A） ResponsibilityC） Chain of commandD） Span of control66） The personal secretary of a top manager may have _.A） power but not authorityB） authority but not power C） power and authorityD） line auth

26、ority but not staff authority67） Which of the following statements is true?A） Power is a type of authority.B） Authority and power are identical.C） Authority is a type of power.D） Power is determined by horizontal position in an organization.68） As represented in a power cone, power is based on _.A） vertical position onlyB） horizontal position onlyC） distance from the center onlyD） vertical position and distance from the center69） As represented in a hierarchical organization diagram, authority is based on _.D） hori