酒店道歉信.docx

1、酒店道歉信酒店道歉信 篇一：酒店的道歉信范文3篇 酒店的道歉信范文3篇 道歉是跨文化语用学最受关注的言语行为之一,文化间的道歉异同反映了文化间的共性与特质。本文是小编为大家整理的酒店的道歉信范文，仅供参考。 酒店的道歉信范文篇一： 尊敬的宾客： 欢迎您光临本酒店，酒店对此表示十分的感谢。由于酒店新近开业，在各项服务及装修中有不足之处望您多给予谅解，由此对您带来不便，向您表示最诚挚的歉意。 您给予我们的意见： 我们深谙以客为尊的品牌理念，也正是您的评论，让我们看到了服务质量上的疏漏，再次谢谢您的意见，我们也会在将来的管理培训中提高并加强相应的业务流程。 衷心期待着您的再次莅临。 祝您及家人： 身

2、体健康 万事如意 XX大酒店 酒店的道歉信范文篇二： 尊敬的客人： 您入住本酒店，本酒店对此表示十分的感谢。由于本酒店进行维护施工，在9：00-12：00和14：00-18：00两个时段会有小量噪音，由此对您带来了不便，表示歉意。希望您能配合我们和谅解我们。再一次向您表示最诚挚的歉意。 XXX酒店 20xx年x月x日 酒店的道歉信范文篇三： 亲爱的客人： 您好!首先请允许我对您遇到的预定没有房间的问题给您带来的不便致以真诚的道歉。由于近来客人较多，客房紧张，导致有些客人无法入住，我们深感抱歉。 我们可以介绍您去与我们同等档次的酒店，还有不知您方不方便把您的姓名和联系方式留下，如果有了房间我们会

3、在第一时间通知您并免费接您回来，为了表示我们的歉意，我们决定在您入住时给你一定折扣折并免费提供早餐。 祝您过得愉快! XXX酒店 20xx年x月x日篇二：酒店英文道歉信 篇一：英文道歉信 ms. mitsuko iwasaki 3-16-6-804, higashisuna koto-ku tokyo, 136-0074 dear ms. iwasaki, upon your arrival, our agent failed to locate your reservation. we sincerely apology as our associate obviously mistaken

4、ly implemented the standard checking in procedure. the reservation for you and ms. hinako muto were made early november, and never been deleted. we understand that you may requested the king size room but actually we could not satisfy your may the year of the rabbit bring you joy and prosperity. you

5、rs sincerely, alfred zhuang front office manager november 03, 1999 mr. shen nan ping flat 20f, block 1 robinson heights 8 robinson road hong kong dear mr. shen we are sorry to learn of the unpleasant experience you had encountered during your last stay with us on jun. 13-15, 1999 as incorrect amount

6、 was charged onto your visa card account, it should be rmb 6787 instead of rmb we have made a full investigation into matter and regret to say that it was our staffs mistake, therefore, we ask for your kind understanding as human error is bound to creep in on occasion and accept our most sincere apo

7、logies to you in this respect. mr. shen, attached is copy of your hotel bill and amended visa card voucher with correct amount indicated for your reference and perusal. if you have any queries, please do not hesitate to contact us. your sincerely alfred zhuang front office manager dear mr. shu i wou

8、ld like to thank you for choosing the china world hotel for your recently stay. on behalf of management and staff, please accept my sincere apologies for the failed to extend your golden circle benefits of the king size bed, golden circle appropriate floor and newspaper. during your stay with us on

9、01- 08th nov. my apologize once again and thank you for taking time to bring this matter to our attention. should you have any inquiries, please feel free to contact me. kind and best regards. alfred zhuangfront office manager. dear mr. li it has been brought to my attention that upon checking in at

10、 china world hotel on jun 2, 1999 your experience was one of difficulty. i would like to express my sincere apologies for the poor attitude of our receptionist when she advised you of the error in your reservation. there is simply no excuse in her behavior as i assure you that the necessary action g

11、as been taken to rectify the lack of service you should have receive. unfortunately there was an error in your reservation regarding your arrival date. i am unable to identify where the oversight originated through my investigation however i regret that you were inconvenienced. sincerely, alfred zhu

12、ang front office manager dear sir or madam: with renewed apologies. yours sincerely alfred zhuang front office manager mr. ulrich niemann. director people-people exchange co. dear sir or madam:friday 22nd september many thanks for your fax dated 7th september address to general manager concerning th

13、e problems you experienced during your last visit from 29th-30th august. mr. ford, our general manager is away on leave at present and therefore i have taken the liberty of replying to you on his behalf. mr. niemann, please accept our sincere apologies for the problems you have experienced - our pol

14、icy, which you were unfortunately wrongly informed as a newnpolicy, stands that those golden circle members who are eligible for upgrades may book through any channel, subject of course to room availability. i have subsequently taken appropriate steps to ensure that none of our other eligible golden

15、 circle guests are similarly inconvenienced in future. it is only through feedback such as your own that we can judge ourselves honestly and enhance the overall experience for you, our valued guest and therefore i thank you for taking the time to put pen top paper. regards alfred zhuang front office

16、 manager篇二：英文致歉信_范文 道歉信 letter of apology 我们在工作或生活中，有时难免会犯一些错误，写封致歉信就显得很有必要。道歉信通常包括以下内容：表示歉意；道歉的原由；出现差错的原因；提出弥补措施；请求原谅。写道歉信的语言要诚挚，解释的理由要真实，不要显出丝毫的虚情假意。好的道歉信不仅会取得对方的谅解，还会增进彼此的感情。写作三步走： 表示歉意-说明具体原因、提出补救办法-再次致歉、希望得到理解 tips: 在写作过程中，尽可能提供比较合理的理由。如果违反生活常识将导致扣分。 在解释完原因后，尽量提供一个合适的补救办法，使行文更加完满。 订阅收藏考研英语写作范文1

17、00篇系列文章 （1）directions: you should write about 100 words on answer sheet 2. do not sign your own name at the end of the letter. use li ming instead. do not write the address. 范文： dear anne, please allow me to say sorry again. regards, li ming 译文： 亲爱的安： 感谢你邀请我于明日晚上与你和你的家人共进午餐。可是，我非常遗憾地告诉你我无法赴约，因为我将忙于准

18、备后天的一门重要考试。错过了这么一个欢乐的聚会我深感遗憾，我希望你们能度过一个愉快的时光。对了，在我考试后我们可以见一面么？如果可以的话请随时给我打电话，我非常期待能和你愉快地聊天。 请允许我再一次致歉。 您真诚的， 李明 闪光词汇及词组： occupy: v. 占用，占 get-together: n. 聚会，联欢会 hesitate: v. 犹豫，踌躇 drop sb. a line: 给某人打一个电话 preferable: adj. 更好的，更可取的 long for sth: 渴望 万能句型： thank you for your invitation to dinner at yo

19、ur home tomorrow evening. unfortunately, it is much to my regret that i cannot. i feel terribly sorry for missing the chance of. is it possible for you and me to have a private meeting afterwards? if so, please dont hesitate to drop me a call about your preferable date. please allow me to say sorry

20、again. （2）directions: you failed to finish an important task assigned by your professor because of a severe illness. write a letter to your professor tp express your apology, explain your reason, and suggest a solution to make up the loss. you should write about 100 words on answer sheet 2. do not s

21、ign your own name at the end of the letter. use li ming instead.do not write the address. 范文： dear prof. patent, i would be very much obliged if you could grant me another week for the task, as my health is turning better. hope you can understand my situation and accept my apology. yours faithfully,

22、li ming 译文： 尊敬的patent教授： 我非常遗憾地告知您我没有完成您上周布置的读书报告，因为几天前我突然生病了。过去的几天中我一直持续高烧，住在医院，因此无法进行任何学术活动。随信是医生的诊断书。 如果您能再给一周时间来完成它我将感激不尽，因为现在我的身体正在好转。 希望您能理解我的处境并接受我的道歉。 您真诚的， 李明 闪光词汇及词组： assign: v. 分配，指派 fall upon sb: 降临到某人身上 continuous: adj. 持续的 prevent sb from sth/doing sth: 使某人不能做某事 hereby: adv. 因此，据此 subm

23、it: v. 提交，递交 obliged: adj. 感激的 grant: v. 同意，准予 万能句型： i would be very much obliged if you could grant me another week for the task. hope you can understand my situation and accept my apology. apologize letter _ business english_ by lqy dear sir or madam, im writing this letter to apologize to you. im

24、 so sorry that we made a mistake about the shipment of vacuum cleaners. those vacuum cleaners we sent to you were meant to be sent to european countries, but as the old worker was retired, the new one wasnt so experienced. besides, the model number and the price of goods in march and july are so sim

25、ilar that the worker mistaken them. i do apologize for any inconvenience this may cause you and i will try my best to avoid the same accident happening again. 道歉信是人们经常使用的一种书信文体，用以表达自己的歉意，查字典范文大全特意为大家整理了关于道歉信范文的相关材料，希望对您的工作和生活有帮助。 letter of apology . sample study sample i dear susan, please let me kn

26、ow if you will be available on saturday morning.best wishes chen cheng sample ii dear mary, im very sorry for not having replied to your july 6th letter sooner. when your letter arrived, i was in beijing. as my secretary couldnt forward it to me, it has been lying on my desk until i got back. look f

27、orward to catching up and once again apologize for the delay. sincerely, tom 英语道歉信范文及常用句式 道歉信是指因过失或疏忽做错了事，给别人带来了麻烦或损失，发觉后要立即写信给对方赔礼道歉时写的信件。道歉是一种礼貌，道歉信要写得坦率，诚恳。 道歉信通常包括三部分内容：1、表示歉意，道歉的原由；2、出现差错的原因，提出弥补措施；3、请求原谅。语言要诚挚，解释的理由要真实。好的道歉信不仅会取得对方的谅解，还会增进彼此的感情。写作三步曲： 表示歉意说明具体原因、提出补救办法再次致歉，希望得到理解。 注意： 理由要尽量合理，

28、违反生活常识将导致扣分；尽量提供一个合适的补救办法，使行文更加顺畅。范文解析： directions: you were unable to attend mr. smiths examination on international business english writing because you got sick that morning. write a letter to express the reasons for not being able to attend it and apologize. write the letter with no less than 10

29、0 words. do not sign your own name at end of the letter. use wang hua instead. do not write the address. dear mr. smith, i am indeed very sorry that i missed the examination on international business english writing you gave last friday. i feel awful about it and want you to know what happened that

30、day. i suddenly fell sick early that morning and my parents had to send me to the hospital. please find enclosed a copy of the medical bill. sincerely yours, wang hua 常用句式： 1、i am writing to apologize for /i am writing to say sorry for 我写这封信是因向你致歉。 2、i would like to give you my apology for 对于我向你道歉。 3、please accept my sincere apology for 关于请接受我真诚的道歉。 4、i am indeed very sorry for what i said/did, but believe i had no intention to 对于我说的话/做的事，我确实感到很抱歉。但请相信，我并非故意要 5、please forgive me for a stupid choice of words.篇三：客房致歉信 致 歉 信 尊