《英语听力教程4》答案及原文0222125843Word文件下载.docx

1、 limited opening hours 2 : Online banking services3 : getting current information on products 4 : e-mailing questions to the bank 5 : competing for customers 6 : having no computersat home It is banking through the Internet. 2 : Online banking offers convenience which appeals to the kind of customer

2、 banks want to keep. 3 : Banks most want to keep people who are young, well-educated, and have good incomes.Part IV More about the topic: Secret of Good Customer Service B. Keys:English Good Customer Service（Harrods） in a pleasant environment 2 : Second to none 3 : different customers, take a look a

3、t everything, alternatives, come to sales assistants 4 : first contact with the customer American Good Customer Service（Saks） human side, family, occasions in life, a partnership 2 : repeat business, salesPart V Do you know ?Keys: c 2 : a、b、 c 3 : a、b、 c 4 : c 5 : c 6 : bTape scriptUnit 2 Hotel or B

4、&B 35%, 60% 2 : 45%, 20% 3 : 60%, 80%4 : 30%, 15% 5 :50%, 70% 6 : 30%, 20%C.Keys:（1）1 : 30/single; 60/double, children under 12 2 : 29/full board3 : 28/double+bath, excluded（2） 1 : hot food, fried egg 2 : coffee, tea, jam, cooked 3 : dinner, bed and breakfast 4 : the room plus all meals 5 : Value Ad

5、ded TaxPart II A touch of homeOutline I : bed and breakfast, 15 000, advantages over big hotels II : meeting different people III : features, 1883, guests IV : B&Bs not suitable for some peoplePart III Renting a carA. Keys: 1 : three 2 : Mon. July 10th 3 : station wagon 4 : $79.95 5 : $59.95 6 : 4 p

6、.m. 7 : 10 a.m. 8 : free 9 : 12 cents 10 : $10 11 : 8% 12 :$100 a compact car/a station wagon/ automatic transmission/ current models/ pick up/return the car/special weekend rate/regular rate/ unlimited mileage/ insurance/ sales tax/ a full tank of gas/ deposit/ lowest rates. What Type of Room Do Yo

7、uWant? 1: 5 2: 2 3: 6 4: 4 5: 3 6: 1 40, all grades 2 : 55, Sales 3 : 150, Managerial, entertaining private guest, the lake 4: 220, privacy, country-side, kitchen （France）Italy, （2）3, （3）2, （4）8 （Loudon,UK）Paris,France, （8）4 B. Keys: F 2 : T 3 : F 4 : F5 : TUnit 3 “ Planting ” Money Sincere; Y 2 : D

8、oubtful; N 3 : Sarcastic; N 4 : N 5 : Y 6 : Skeptical; N 7 : Surprised; Y 8 : Y 9 : Emphatic; Y 10 : NPart II National teach children to save day Thursday, April 17 2 : teaching children how to save money 3 : 2 500 4 : 5 000 presentations 4; 2: 3; 3: 2; 4:Part III Credit cards importance 2 : later 3

9、 : The potential disadvantages 4 : lots of purchases 5 : interest 6 : The benefits 7 : emergencies 8 : travel Gulf Between the Rich and Poor A. Keys: 3 2 : 1 3 : 2 4 : so much of their income 5 : ever larger houses and cars 6 : social programs or infrastructure repairs 7 : happier 8 : fewer disputes

10、 of work 9 : lower levels of stress hormones 10 : less often 11 : at an older age vice president 2 : Myths of Rich and Poor 3 : positive side 4 : increased prosperity 5 : better off 6 : 30 years ago 7 : hundreds of gadgets 8 : easier 9 : more pleasurable 10 : cellular and cordless phones 11 : comput

11、ers 12 : answering machines 13 : microwave ovens 14 : 3/4 15 : washing machines 16 : half 17 : clothes dryers 18 : 97% 19 : color televisions 20 : 3/4 21 : VCRs 22 : 2/3 23 : microwaves and air conditioners24 : 3/4 25 : automobile 26 : 40% 27: home 28 : half 29 : stereo systems Tokyo 2 : Osaka 3 : O

12、slo 4 : Zurich 5 : Hong Kong 6 : Copenhagen 7 : Geneva 8 :Paris 9 : Reykjavik 10 : London B. Keys: The Euro has appreciated against the US dollar. 2 : Persistent economic turmoil. 3 : Tehran. 4 : The economistteam checks prices of a wide range of items from bread and milk cars and utilities to compi

13、le this report. 5 : Business clients use it to calculate the amount of allowances granted to overseas executives and their families.Unit 4 Loans for the DreamItemsCharitiesTheatre and other arts eventsHobbies （DIY, sailing, etc.） Antiques Food and groceries CarsItems Same Up Down FiguresEntertainmen

14、t 2566Depreciation 300 Secretarial expenses Motor expenses 2612Audit & accountancy costs Telephone & postage Half as much as last yearPart II Raising money for buying a car 1 ： college 2 ： repairing 3 ： a hundred pounds 4 ： three hundred fifty to four hundred 5 ： interest rates 6 ： an Ordinary Loan

15、7 ： 24 months X 2 ： 3 ： 7% 4 ： A day-to-day basis1： overdraft 2 ： repay 3 ： lenders in the short term 4 ： pay interest on 5 ： collateral 6 ： life policy 7 ： deeds of the house 8 ： Government Securities 9 ： certificate 10 ： on a day-to-day basisPart III Housing in the U.S.A. cost of housing 2 ： 1/4-1

16、/3 3 ： size and location 4 ： mortgage 5 ： easy to get things repaired 6 ： mortgage 7 ： condominium borrows, mortgages, shares, mortgage-based securities 2 ：They control about half the home loans in America.3： Hiding the changes in the value; Poor supervision; Not carefully reporting its finances.4 ：

17、 The price of Fannie Mae has dropped. Consumer Rights a. merchantable quality b. fitting for particularpurpose /seller c. as described 2: no/ retailers responsibility/take to shop 3: item/ too large/ fragile 4: evidence of purchase/ date of purchase 5: go to court/ sue the seller 1：any federal tax 2

18、：tax on whiskey and other alcoholic drink; farmers refused 3： George Washington;13000 troops; defeated the Whiskey Rebellion. 4： personal income 5： rejected 6：The 16th Amendment 7 ： income taxed at 35%;highest rate 9 ： 10： no income tax 11 ： 7%: income tax on business 12 ： over 40%: personal income

19、tax 13: 35%: retirement programs 14: below 18%: customsA.a.1 : 8000/half 2 : 4000b.3 : 2000/twice 4 :c.5 : 2000/double 6 : 4000.d.7 : 8000/a quarter 8 : 2000e.9 : 4000/similiar 10 :Dialogue one: $30000 2 : 24%3 : overdraft 4 : sailingDialogue two: A brand new video was stolen.2: Yes.The speaker paid

20、 the premium last week. Dialogue three: mortgage 2 : income 3 : saving money4: entertaining 5 : pension schemes 6 : insurancePart II Briefing on personal taxation Structure 2 : rates 3 : 25% 4 : 40%5: 3295 6 : 5015 7 : pension 8 : 40% 9 : 7%10 : collection 11 : PAYE 12 : Insurance 13 : 9% 14 : 10% B

21、. Keys: 10% simple and relatively low3: separate taxation 40%, Pay As You Earn, the employer the employeePart III Should I buy an insurance policy? （I） insurance policy save money buying a house a fixed objective in mind/how much to pay each month; a fixed objective each month in mind/how much to pr

22、oduce over some years No; regular & systematic/short term/bank/Building Society Should I buy an insurance policy? （II） unmarried 2 : dependents 3 : no need acumulate capital/expand business/end of term saving to produce a pension T 2 : F 3 : T 5 :B.a.We expected about eight thousand, but it was half

23、 of that.b.We estimated about two thousand, but its twice as much as that.c.Her salary is about two thousand, and his is about double that.d.We thought about eight thousand, but its not more than a quarter of that.e.We thouht about four thousand, and its similiar to that.Unit 6 Visions of Business S

24、cale. 1: Individual proprietorship 2: Two or more people 3: the complex Ownership. 1: property owners 2: all the property 3: Two or more people 4: go into business 5: Investors 6: stock 7: share 8: ownershipResponsibility. 1: proprietor 2: Limited partners 3: full partners 4: A board of directors 5:

25、 corporate policies 6: top officers Lifetime. 1: Limited 2: Limited 3: UnlimitedPart II Michael Dell vs. Frederick Smith （I） Michael Dell: Chairman 2: CEO 3: Dell 4: tenured CEO 5: computer industry 6: direct-to-consumer 7: build-to-order 8: Dell Computer 9: middle-manFrederick Smith: President 3: C

26、EO 4: FedEx 5: transportation 6: overnight delivery 7: just-in-time delivery 8: FedEx 9: FedEx 10: ground delivery the quality of service 2: the breadth of the network 3: the unique services needed 4: the costPart III Michael Dell vs. Frederick Smith （II） Efficient information system can 1: all the unnecessary; costs; more applicable 2: the distance betweenA great part of economy will work on supply chain because 1: a fast cycle basis; a world of choice 2: on a computer; customize 3: have it delivered very rapidly Michael:Motivation: The opportunity in the industry, in the busi