外贸业务全套英文Email邮件范文转文档格式.docx

1、Inquiries regarding our new product, the Deer Mountain Bike, have been coming in from all parts of the world. Reports from users confirm what we knew before it was put on the market - that it is the best mountain bike available. Enclosed is our brochure.Yours faithfully2. 提出询价 Jun.1, 2001We received

2、 your promotional letter and brochure today. We believe that your would do well here in the U.S.A. Kindly send us further details of your prices and terms of sale. We ask you to make every effort to quote at competitive prices in order to secure our business. We look forward to hearing from you soon

3、.Truly3. 迅速提供报价 June 4, 2001Thank you for your inquiry of June the 1st concerning the Deer Mountain Bike. It gives us great pleasure to send along the technical information on the model together with the catalog and price list. After studying the prices and terms of trade, you will understand why we

4、 are working to capacity to meet the demand. We look forward to the opportunity of being of service of you.交易的契机4. 如何讨价还价 June 8, 2001We have received your price lists and have studied it carefully. However, the price level in your quotation is too high for this market, If you are prepared to grant

5、us a discount of 10% for a quantity of 200, we would agree to your offer. You should note that some price cut will justify itself by an increase in business. We hope to hear from you soon.Yours truly5-1 同意进口商的还价Dear Sirs: June 12, 2001Thank you for your letter of June the 8th. We have accepted your

6、offer on the terms suggested. Enclosed our will find a special price list that we believe will meet your ideas of prices. You should note that the recent advances in raw materials have affected the cost of this product unfavorably. However, for your order we have kept our prices down.Sincerely5-2 拒绝

7、进口商的还价Thank you for your letter of June the 8th. We regret that we cannot meet your terms. We must point out that the falling market here leaves us little or no margin of profit. We must ask you for a keener price in respect to future orders. At present the best discount offered for a quantity of 20

8、0 is 5%. Our current situation leaves us little room to bargain. We hope you will reconsider the offer.6. 正式提出订单 June 15, 2001We have discussed your offer of 5% and accept it on the terms quoted. We are prepared to give your product a trial, provided you can guarantee delivery on or before the 20th

9、of September. The enclosed order is given strictly on this condition. We reserve the right of refusal of delivery and/or cancellation of the order after this date.7. 确认订单 June 20, 2001Thank you very much for your order of June 15 for 200 Deer Mountain Bikes. We will make every possible effort to spe

10、ed up delivery. We will advise you of the date of dispatch. We are at your service at all times.8. 请求开立信用证Gentlemen: June 18, 2001Thank you for your order No. 599. In order to execute it, please open an irrevocable L/C for the amount of US$ 50,000 in our favor. This account shall be available until

11、Sep. 20. Upon arrival of the L/C we will pack and ship the order as requested.9. 通知已开立信用证 June 24, 2001Thank you for your letter of June 18 enclosing details of your terms. According to your request for opening an irrevocable L/C, we have instructed the Beijing City Commercial Bank to open a credit

12、for US$ 50,000 in your favor, valid until Sep. 20. Please advise us by fax when the order has been executed.10. 请求信用证延期Dear Sir： Sep. 1, 2001We are sorry to report that in spite of our effort, we are unable to guarantee shipment by the agreed date due to a strike at our factory. We are afraid that y

13、our L/C will be expire before shipment. Therefore, please explain our situation to your customers and secure their consent to extend the L/C to Sept.30.11. 同意更改信用证 Sept. 5, 2001We received your letter today and have informed our customers of your situation. As requested, we have instructed the Beiji

14、ng City Commercial Bank to extend the L/C up to and including September 30. Please keep us abreast of any new development.通知已开立信用证交易的第一步 1. 向顾客推销商品 May 1, 2001 market - that it is the best mountain bike available. Enclosed is our brochure. Yours faithfully 2. 提出询价 Jun.1, 2001 We look forward to hear

15、ing from you soon. Truly 3. 迅速提供报价 June 4, 2001 Thank you for your inquiry of June the 1st concerning the Deer Mountain Bike. It gives us great pleasure to send along the technical information on the model together with the being of service of you. 交易的契机 4. 如何讨价还价 June 8, 2001 soon. Yours truly 5-1

16、同意进口商的还价 June 12, 2001 of this product unfavorably. However, for your order we have kept our prices down. Sincerely 5-2 拒绝进口商的还价 you will reconsider the offer. 6. 正式提出订单 June 15, 2001 refusal of delivery and/or cancellation of the order after this date. 7. 确认订单 June 20, 2001 are at your service at a

17、ll times. 8. 请求开立 信用证 June 18, 2001 Upon arrival of the L/C we will pack and ship the order as requested. 9. 通知已开立 信用证 June 24, 2001 when the order has been executed. 10. 请求 信用证 延期 Sep. 1, 2001 their consent to extend the L/C to Sept.30. 11. 同意更改信用证 Sept. 5, 2001 including September 30. Please keep us abreast of any new development. 回复客户投诉的信函范文 客户投诉我们的同事工作效率和理解能力低下： Michael:I appreciate if u get involve with Jane， she is not following pos instructions and get back to us in the same subject with difference. Last week was Vet cert