外贸业务全套英文Email邮件范文转文档格式.docx
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Inquiriesregardingournewproduct,theDeerMountainBike,havebeencominginfrom
allpartsoftheworld.Reportsfromusersconfirmwhatweknewbeforeitwasputonthe
market-thatitisthebestmountainbikeavailable.Enclosedisourbrochure.
Yoursfaithfully
2.提出询价
Jun.1,2001
Wereceivedyourpromotionalletterandbrochuretoday.Webelievethatyourwoulddo
wellhereintheU.S.A.Kindlysendusfurtherdetailsofyourpricesandtermsofsale.We
askyoutomakeeveryefforttoquoteatcompetitivepricesinordertosecureourbusiness.
Welookforwardtohearingfromyousoon..
Truly
3.迅速提供报价
June4,2001
ThankyouforyourinquiryofJunethe1stconcerningtheDeerMountainBike.Itgivesus
greatpleasuretosendalongthetechnicalinformationonthemodeltogetherwiththe
catalogandpricelist.Afterstudyingthepricesandtermsoftrade,youwillunderstand
whyweareworkingtocapacitytomeetthedemand.Welookforwardtotheopportunityof
beingofserviceofyou.
交易的契机
4.如何讨价还价
June8,2001
Wehavereceivedyourpricelistsandhavestudieditcarefully.However,theprice
levelinyourquotationistoohighforthismarket,Ifyouarepreparedtograntusa
discountof10%foraquantityof200,wewouldagreetoyouroffer.Youshouldnotethat
somepricecutwilljustifyitselfbyanincreaseinbusiness.Wehopetohearfromyou
soon.
Yourstruly
5-1同意进口商的还价
DearSirs:
June12,2001
ThankyouforyourletterofJunethe8th.Wehaveacceptedyourofferontheterms
suggested.Enclosedourwillfindaspecialpricelistthatwebelievewillmeetyourideas
ofprices.Youshouldnotethattherecentadvancesinrawmaterialshaveaffectedthecost
ofthisproductunfavorably.However,foryourorderwehavekeptourpricesdown.
Sincerely
5-2拒绝进口商的还价
ThankyouforyourletterofJunethe8th.Weregretthatwecannotmeetyourterms.We
mustpointoutthatthefallingmarkethereleavesuslittleornomarginofprofit.Wemust
askyouforakeenerpriceinrespecttofutureorders.Atpresentthebestdiscountoffered
foraquantityof200is5%.Ourcurrentsituationleavesuslittleroomtobargain.Wehope
youwillreconsidertheoffer.
6.正式提出订单
June15,2001
Wehavediscussedyourofferof5%andacceptitonthetermsquoted.Wearepreparedto
giveyourproductatrial,providedyoucanguaranteedeliveryonorbeforethe20thof
September.Theenclosedorderisgivenstrictlyonthiscondition.Wereservetherightof
refusalofdeliveryand/orcancellationoftheorderafterthisdate.
7.确认订单
June20,2001
ThankyouverymuchforyourorderofJune15for200DeerMountainBikes.Wewillmake
everypossibleefforttospeedupdelivery.Wewilladviseyouofthedateofdispatch.We
areatyourserviceatalltimes.
8.请求开立信用证
Gentlemen:
June18,2001
ThankyouforyourorderNo.599.Inordertoexecuteit,pleaseopenanirrevocableL/C
fortheamountofUS$50,000inourfavor.ThisaccountshallbeavailableuntilSep.20.
UponarrivaloftheL/Cwewillpackandshiptheorderasrequested.
9.通知已开立信用证
June24,2001
ThankyouforyourletterofJune18enclosingdetailsofyourterms.Accordingtoyour
requestforopeninganirrevocableL/C,wehaveinstructedtheBeijingCityCommercialBank
toopenacreditforUS$50,000inyourfavor,validuntilSep.20.Pleaseadviseusbyfax
whentheorderhasbeenexecuted.
10.请求信用证延期
DearSir:
Sep.1,2001
Wearesorrytoreportthatinspiteofoureffort,weareunabletoguaranteeshipment
bytheagreeddateduetoastrikeatourfactory.WeareafraidthatyourL/Cwillbe
expirebeforeshipment.Therefore,pleaseexplainoursituationtoyourcustomersandsecure
theirconsenttoextendtheL/CtoSept.30.
11.同意更改信用证
Sept.5,2001
Wereceivedyourlettertodayandhaveinformedourcustomersofyoursituation.As
requested,wehaveinstructedtheBeijingCityCommercialBanktoextendtheL/Cuptoand
includingSeptember30.Pleasekeepusabreastofanynewdevelopment.
通知已开立信用证
交易的第一步
1.向顾客推销商品
May1,2001
market-thatitisthebestmountainbikeavailable.Enclosedisourbrochure.
Yoursfaithfully
2.提出询价
Jun.1,2001
Welookforwardtohearingfromyousoon..
Truly
3.迅速提供报价
June4,2001
ThankyouforyourinquiryofJunethe1stconcerningtheDeerMountainBike.Itgives
usgreatpleasuretosendalongthetechnicalinformationonthemodeltogetherwiththe
beingofserviceofyou.
交易的契机
4.如何讨价还价
June8,2001
soon.
Yourstruly
5-1同意进口商的还价
June12,2001
ofthisproductunfavorably.However,foryourorderwehavekeptourpricesdown.
Sincerely
5-2拒绝进口商的还价
youwillreconsidertheoffer.
6.正式提出订单
June15,2001
refusalofdeliveryand/orcancellationoftheorderafterthisdate.
7.确认订单
June20,2001
areatyourserviceatalltimes.
8.请求开立信用证
June18,2001
UponarrivaloftheL/Cwewillpackandshiptheorderasrequested.
9.通知已开立信用证
June24,2001
whentheorderhasbeenexecuted.
10.请求信用证延期
Sep.1,2001
theirconsenttoextendtheL/CtoSept.30.
11.同意更改信用证
Sept.5,2001
includingSeptember30.Pleasekeepusabreastofanynewdevelopment.
回复客户投诉的信函范文
客户投诉我们的同事工作效率和理解能力低下:
Michael:
IappreciateifugetinvolvewithJane,sheisnotfollowingpo'
sinstructionsandget
backtousinthesamesubjectwithdifference.LastweekwasVetcert