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1、 D reduced the standard of the service they offer.15 Approaches to doing business vary between countries because of A local economic considerations. B the existence of cultural differences. C strong wishes to remain independent, D regulations about business practices.16 The writer thinks that the us

2、e of modern technology will A speed up the process of language interpretation. B never replace the need for face-to-face interaction. C help solve the problems involved in maintaining strong teams. D not lead to greater communication between companies and clients.17 A common weakness of training cou

3、rses is that they A are developed by the wrong team. B do not give good value for money. C are provided only if there is an immediate need. D do not deal with a companys specific requirements.18 Why should companies do business in the language of the countries they are operating in? A to prevent oth

4、er companies taking their business B to help them find new international partners C to meet clients current expectations D to become more aware of their competitors activities19 A commitments B interests C responsibilities D benefits20 A row B series C line D sequence21 A completing B closing C fina

5、lising D ending22 A extended B lifted C expanded D climbed23 A display B production C performance D demonstration24 A conditions B features C states D aspects25 A part B division C component D side26 A certainty B thought C belief D idea27 A caring B dealing C providing D treating28 A inform B notif

6、y C comment D report29 A source B base C foundation D origin30 A support B favour C assistance D service31 A up B back C on D over32 A winning B gaining C achieving D earning33 A dividend B recompense C return D interest23 Gareth says that Tridents problem with selling the product is caused by the A

7、 product specifications. B prices that they charge. C engineering support.24 Gareth thinks that the parent company A is interested in selling Trident. B would like Trident to supply new markets. C wants Trident to succeed without any help.25 In Gareths opinion, what is the main reason for the workfo

8、rce being demotivated? A changes in pay and conditions B lack of job security C poor management26 Gareth thinks that the difficulty for the sales force is caused by A having to deal with too many customers. B a lack of adequate training. C uncertainty about their responsibilities,27 Gareth says that

9、 the service engineers should A have a wider role. B respond to call-outs more quickly. C co-operate more with the Parts Services Department.28 Gareth suggests that the poor internal communications reflect the middle managers attitude towards A company policies. B the employees. C senior managers.29

10、 Gareth thinks that the Chief Executives most urgent problem is the A product range. B companys turnover. C size of the workforce. 30 Gareth says that the fault in Tridents advertising lies in the A design of the advertisements. B media which are used. C targeting of customers.Part 534 THE 35 CORRECT 36 AND37 FOR 38 UP 39 IT40 CORRECT 41 OF 42 CORRECT43 HAVE 44 WHO 45 BETWEENPart 1 1 INTERNATIONAL COMMUNICATION 2 BOARDROOM 3 FEEDBACK FORM(S) 4 GLOBAL PARTNERSHIPS 5 HEADED 6 TRAINING SESSION 7 CHANGE SUPPLIER 8 INSTALMENTS 9 INNOVATIONS10 HUMAN RESOURCES/HR11 TEAMWORK12 MOTIVATION

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