1、 首先就是介绍自己,以及一起参加电话会议的人员。固然啦,假如还有其他对方不熟识的人员也在电话会议中,也要介绍。比方: Hi Marty. This is Larry from Microdot Technology. I”m calling in with Jimmy Wayne, Susan Francis, and Lou Denver. Pause to allow them to greet. We also have the Chief Financial Officer, James Fitzpatrick, calling in from LA. Marty你好,我是Microd
2、ot科技公司的Larry,现在和我一起的还有Jimmy Wayne, Susan Francis, and Lou Denver(暂停,留一些时间双方打个招呼)。参与此次电话会议的,还有洛杉矶的首席财务官 James Fitzpatrick. 2.Get to the Point 切入正题 然后直接切入主题,大致介绍下此次电话会议的主要内容,以及你盼望达成的效果。比方这样: Okay. So we want to come up with a strategy for the Cutlas Software buy out. We need to iron out how we”re goin
3、g to handle transferring the money and drawing up the contracts. Our legal team needs to coordinate with our financial officers, and then I need to sign the paperwork. This is going to be a team effort for all of us on the call. 好了。现在我们一起来争论下Cutlas软件公司并购策略。我们先要弄清晰如何汇款,合同如何草拟。我们的法务部门需要和财务人员合作,我还要签署一些
4、法律文件。这需要在座全部人的共同努力。 3.Plan Speaking Order Ahead of Time 事前定好发言挨次 打算好每个人的发言挨次。提前发送电子邮件,告知一下大家挨次,这样开会的时候,就不会出什么过失了。这样一方面能防止突然冷场(avoid dead air),不当心越过谁谁谁。 Let”s get started with our Legal Counsel, Susan Francis. She”s been working on the buy out contract for the past month. Susan, what can you tell us.
5、 先由我们的法务参谋Susan Francis先发言吧。过去一个月来,她始终在跟进此次并购合同事宜。Susan,你来讲讲吧。 allow conversation Susan发言 Thanks, Susan. The next speaker on our agenda is from our financial services department, James Fitzpatrick. James, tell us what the banks want from us. 感谢Susan,根据议程,下面由首席财务官James Fitzpatrick发言。James, 跟我们说说银行需要我
6、们这边做什么工作吧。 James发言 So that”s all for legal and financial. I”m going to say a few words about where Microdot Technology is headed. 以上就是法务和财务部的发言。下面我就简洁说说Microdot科技将来的进展方向 4.Steer Discussion Successfully 引导话题走向 确实,你已经制定好大体的发言挨次了。 但是,一旦对话绽开,可能就不受你掌握了。那么,如何有礼貌地引导对话方向特别重要(shape the flow of the conversati
7、on in a polite way)。一种方法就是认同前一个人的论点,然后将对话引入其他方向,这样比拟自然。 比方: Susan, can you hold off on that for just a minute? Lou is going to bring that up. Susan,你能先停一分钟吗?Lou正好要说说那件事。 James, that”s a valid point, but let”s take it offline after the meeting. James,你说的这点确实存在,但我们还是电话会议之后详细聊吧。 These are all good idea
8、s we”re throwing out, but we need to focus on the main goal. 这些都是特别棒的想法,但是我们需要聚焦在主要目标上。 Lou, we can save that for the presentation we”re giving the shareholders next week. Lou,这个可以留到下周给股东所作的展现会上再说。 That”s a fair point. But we don”t need to worry about Cutlas. It”s the shareholders” issue. 这个观点很有意思。但
9、是我们不需要担忧Cutlas,这是董事会需要操劳的事儿。 5.Give a Summary of the Call 总结电话会议内容 电话会议接近完毕的时候,要总结下此次会议达成的目标,特殊要强调通过电话会议,大家离目标如何更进一步。并且记得列出将来的目标。 并且给出下一次会议的明确时间(Give a tentative date for when you”ll meet again)。并感谢大家抽出时间参与电话会议。 Alright, nice call everyone. We decided to rewrite the contract, so Susan, please get st
10、arted on that ASAP. And with the banks, we”re going to take a step back and use our own capital to buy out the 8% share remaining with Cutlas Software. Susan, please get those financial records to the shareholders today. We”ll meet again when the contract gets finalized. Thanks, guys. Talk to you so
11、on. 好了,今日通话特别开心。我们已经重新草拟合同了。所以,Susan,麻烦你尽快着手做吧。至于银行方面,我们要退一步,用我们的自有资金买下cutlas8%的股份。Susan,还要麻烦你把我们的财务记录今日交给董事会。合同一旦拟定,我们再碰一次面。感谢大家,过一段时间再联系。 电话会议常用经典句式 1.应酬语如何说? 商务中的开场白不需要太多花边功夫,只需要简要介绍自己就好。下面这些就是常用句式。 Are we all on? 大家都在吗? Can I ask that we all state our names, please? 我们大家先说下各自名字吧。 Im here. Its yo
12、ur name in your city. 我在线哦。我是来自(某某城市)的(某某)。 Can everybody hear me? 大家都能听到我的声音吗? 2.如何谈论自己观点? 到了某个阶段的时候,别人可能也会要要求你表达自己观点。那么要如何组织语言,让大家感兴趣听你说的话呢? 秘诀就是:用轻松的方式介绍自己,不要一板一眼,学会自然放松,参会人会比拟舒适。 Today Im here to talk to you about今日主要谈谈 Im delighted to be here today to tell you about今日很快乐告知大家 Today I would like
13、to outline our plans for今日我们就要框定打算 Firstly Ill talk about/ Ill start with some general information on首先来说说 Hi everyone, Im your name. Im going to keep this brief, as I know youre all busy people. Im going to make this quick for you 大家好,我是XX,我知道大家都是大忙人,下面就长话短说,不用占用大家太长时间。 Then I will look at/ then we
14、ll go over 然后,我们再看看 And finally well look at/ To conclude well touch on最终,来谈谈 I will be glad to answer any questions that you may have. 假如你们有什么问题,请尽快提问。 3.如何在电话会议中成为乐观参加者? 在电话会议中,假如你乐观融入其中,确定要发表自己的想法,或对别人想法加以补充,或反对。那么,下面这些句式教你如何有礼貌地表达自己观点! A: 如何有礼貌打断别人说话? Sorry, I interrupted you. You were saying? 对
15、不起,打搅你一下。你是说 Please go on 请连续 After you你先说 Im sorry, but could you speak up a little? 对不起,你能说得再具体点吗? I didnt quite hear that, sorry, can you say that again? 我没怎么听清晰,你能再说一遍吗? I didnt catch that last bit. Can you say it again please? 最终一点我没听清。能再说一遍吗? B: 你有一些问题,如何表达? Am I to understand that 我能这样理解吗? So
16、rry, but just to clarify对不起,我只是想澄清下 So, what were saying is所以,我们现在的意思是 C: 赞同别人想法,怎么说? Thats an excellent point persons name, I totally agree with you on that. XX,你的观点很棒,我完全同意。 Okay, I think we are all on the same page here好了,我想大家的想法都统一了。 Yes, I get what youre saying是的,我明白你的意思 D: 不赞同别人,如何反对? Im sorry but I think you may have that slightly wrong不好意思,但我觉得你讲的有点问题。 From our perspective, its a little different. Let me explain. 从我们这边来看,状况可能不一样,下面我们来解释下。 Well, yes and nocan I tell you how we see it? 嗯,我们既赞成,也不赞成,我能详细讲讲我们的想法吗?
copyright@ 2008-2022 冰豆网网站版权所有
经营许可证编号:鄂ICP备2022015515号-1