国家开放大学电大《管理英语4》网络核心课形考网考作业及答案Word格式文档下载.docx

1、ll give you a hand 题目2 I think things have been a bit difficult for us the last couple of months._. Weve been working hard, but still getting behind.A. Youre right 题目3AT&T found that employees with better planning and decision-making skills were _ to be promoted into management jobs.A. more likely 题

2、目4The Human Resource Managing Department at Honda is given specific instructions _ employ the best possible workers.C. on how to 题目5The responsibilities in handbook _ that managers have to be concerned with efficiency and effectiveness in the work process.B. indicate 题目6二、阅读理解：根据文章内容，判断正误（共50分）。Who

3、Killed Nokia?Nokia executives attempted to explain its fall from the top of the smartphone pyramid with three factors: 1） that Nokia was technically inferior to Apple, 2） that the company was complacent and 3） that its leaders didnt see the disruptive iPhone coming.It has also been argued that it wa

4、s none of the above. Nokia lost the smartphone battle because of divergent shared fears among the companys middle and top managers which led to company-wide inertia that left it powerless to respond to Apples game.Based on the findings of an in-depth investigation and 76 interviews with top and midd

5、le managers, engineers and external experts, the researchers discovered a culture of fear due to temperamental leaders and that frightened middle managers were scared of telling the truth.The fear that froze the company came from two places. First, the companys top managers had a terrifying reputati

6、on. Some members of Nokias board and top management were described as “extremely temperamental” and they regularly shouted at people “at the top of their lungs”. It was very difficult to tell them things they didnt want to hear. Secondly, top managers were afraid of the external environment and not

7、meeting their quarterly targets, which also impacted how they treated middle managers.Top managers thus made middle managers afraid of disappointing them. Middle managers were told that they were not ambitious enough to meet top managers goals.Fearing the reactions of top managers, middle managers r

8、emained silent or provided optimistic, filtered information. Thus, middle managers directly lied to top management.Worse, a culture of status inside Nokia made everyone want to hold onto vested power for fear of resources being allocated elsewhere if they delivered bad news or showed that they were

9、not bold or ambitious enough to undertake challenging assignments.Beyond verbal pressure, top managers also applied pressure for faster performance in personnel selection. This led middle managers to over promise and under deliver. One middle manager told us that “you can get resources by promising

10、something earlier, or promising a lot. Its sales work.”While modest fear might be healthy for motivation, abusing it can be like overusing a drug, which risks generating harmful side effects. To reduce this risk, leaders should coordinate with the varied emotions of the staff. Nokias top managers sh

11、ould have encouraged safe dialogue, internal coordination and feedback to understand the true emotion in the organization.操作提示：正确选T，错误选F。1. Nokia lost the smartphone battle because its technology is not as good as that of Apple. F2. Nokias middle managers were frank to tell the truth, but the top on

12、es didnt listen to them. F3. Nokias top managers were too moody to hear anything good but harsh. T4. Middle managers in Nokia delivered results more than they promised earlier. F5. Nokias top managers should have had better conversation techniques to encourage internal coordination and truth. T第二套 C

13、ould you give us a speech on management functions some day this week?d love to, but Im busy this week We could let some of the staff work from home._? Thats a good idea.B. What do you think of it_ his anger the employees called him Mr. Thunder, but they loved him.A. Due toIt is through enthusiasm an

14、d quiet intensity _ we transform creativity and vision into the technologies.A. that 二、听力理解：听录音，选择最佳答案（共50分）。通过下拉选项框，选择答案。1. What kind of role is Melinda taking on for her job? C. Project coordinator.2. How long will Melinda be trained for her new role? B. Half a month. 3. How often should Melinda report to the board on the progress of the project? A. Once a month.4. What kind of contract can Melinda sign with outside contractors? B. Standard temporary-worker contract. 5.