1、BBBlack Belt黑带A process improvement project team leader who is trained and certified in the Six Sigma breakthrough methodology and tools, and who is responsible for project execution.经“六西格玛”方法论和工具使用培训并认证的过程改进项目的项目负责人,负责项目的执行。BODBoard of Directors董事会BPMBusiness Process Management商业流程管理BTSBreakthrough
2、 Technology Solution 突破性改进解决方案C & ECause and Effects matrix因果矩阵CAPChange Acceleration Process加速变革流程Capability能力 The total range of inherent variation in a stable process. It is determined by using control charts data.在稳定过程中全部内在固有变化的改变范围。它由控制图的数据来确定。CapabilityIndex能力指数A calculated value used to compa
3、re process variation to a specification. Examples are Cp, Cpk. Can also be used to compare processes to each other. 能力指数 为一计算值用来比较对给定区间的过程变异。例如:Cp, Cpk能用来对过程进行相互比较。CEOChief Executive Officer首席执行官CFOChief Financial Officer首席财务官CIOChief Information Officer首席信息官CNMCustomer Need Map顾客需要图COBChairman of t
4、he Board of Directors董事长Control PlanA process control document that describes the system for controlling processes and parts. 控制计划 流程控制文档来描述控制流程和部件的系统COOChief Operating Officer首席运营官COPQCost of Poor Quality劣质产品成本Cost associated with poor quality products or services. Examples: Product inspection, Sor
5、ting, Scrap, Rework, and Field Complaints. 由低质量产品或服务所导致的成本。产品检验,挑选,废品,返修和客户抱怨。COQCost Of Quality质量成本CpIndex of process capabilityprocess centered过程能力指数 对中心点过程C-PCapacity-Productivity能力-生产率CpkIndex of process capabilityprocess not centered过程能力指数 非中心点过程CTQCritical Of Quality 关键质量点DefectAny characteris
6、tic that deviates outside of specification limits or customer requirements.瑕疵 任何偏离限制或客户需求的特征DFSSDesign Of Six Sigma六西格玛设计DMAICDefine, Measure, Analyze, Improve, Control定义,测量,分析,改进,控制DOEDesign Of Experience实验设计An efficient method of experimentation that identifies, with minimum testing, factors (key
7、process input variables) and their optimum settings that affect the mean and variation.一种试验的有效方法,通过最少次测试,来识别因素(关键过程输入变量)以及影响均值和变异的优化设置DPMODefect Per Million Opportunity百万机会缺陷数DPUDefects Per Unit单位产品的瑕疵EHSEnvironment Health Safety环境、健康和安全FMEAPotential Failure Modes and Effect Analysis潜在失效模式和效果分析FPYFi
8、rst Pass Yield首次产出率 The percentage of products or services that are successfully completed on the first attempt without requiring remedial action or rework. 在第一次尝试中不经补救和返修得到的产品或服务的成功率FTAFault Tree Analysis故障树分析Gage Bias (aka Accuracy)The difference between the true or reference value and the observe
9、d average of multiple measurements of identical characteristic on the same part. 标准测量偏差 对同一部件的某一可识别特征多次测量的平均观察值与真值或参考值之间的差异。Gage RepeatabilityThe variation in measurements obtained with one measurement instrument when used several times by one appraiser while measuring the identical characteristic o
10、n the same part.标准测量重复性 当同一位观察者使用同一测量仪器对同一部件的某一可识别特征进行多次测量,所得结果的变异。Gage ReproducibilityThe variation in the average of measurements made by different appraisers, using the same measuring instrument when measuring the identical characteristic on the same part.标准测量再现性 当不同观察者使用同一测量仪器对同一部件的某一可识别特征进行多次测量
11、,所得结果的变异。GBGreen Belt绿带GR&RGage Repeatability and Reproducibility测量系统重复性和再现性HistogramA graphic way of summarizing data by plotting possible values on one axis and the observed frequencies for those values on the other axis. It helps one visualize the central tendency and dispersion of the data.直方图 一
12、种把可能出现的值标注在一条数轴,把观测频率标注在另一数轴上从而形成图像的数据归纳方法。HRHuman Resources人力资源ISInformation Systems信息系统ISOInternational Standards Organization国际标准化组织ITInformation Technology信息技术ITSPMIT Small Project Management信息技术小项目管理KJTool to Organize and Focus Qualitative Data分析客户需求并转化为产品功能要求的工具KPIVKey Process Input Variable关键
13、过程输入变量 The vital few process input variables that have the greatest effect on the output variable(s) of interest. They are called “Xs”, (normally 2 6) 至关重要的过程输入变量,对过程输出变量具有最大影响。它们被称作:X,(通常有2至6个)KPOVKey Process Output Variable关键过程输出变量The output variable(s) of interest. They are called the “Ys”, (usua
14、lly 1). May be process performance measures or product characteristics. 过程的输出变量。Y,(通常只有1个)。可为过程表现结果或产品特性。LSLLower Specification Limit下限MAICMeasure, Analyze, Improve, Control测量,分析,改进,控制MBBMaster Black Belt 黑带大师A person who is expert in Six Sigma breakthrough techniques and project implementation. MBB
15、s play a key role in training and coaching Black Belts. 他是六西格玛突破技术和项目实施的专家,在培训黑带方面起关键作用。Measurement SystemThe complete process used to obtain measurements. It consists of the collection of operations, procedures, gages and other equipment, software, and personnel used to assign a number or value to the characteristic being measured.测量系统 得到测量数值的全过程。它包括:收集运营,程序步骤,测量仪
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