有礼貌的英语英语礼貌用语Word文档格式.docx

1、打扰别人问问题，开口先说别人关心帮助你，感谢用语致谢用语要牢记，Thats OK.有了过错表歉意，Im sorry.客人来访把门开，Please come in.Sit down, please. Please have some tea . 征求意见和请求，同意许可Yes. / Sure. / Certainly. / OK!别忘了。英文中一些常见的单词，如：thanks，hello，hi，sorry等，均属于最简单的英文礼貌用语。交谈时对方因感冒而打喷嚏，对方会说：英文礼貌用语例句：1. I thought you were needing me, Mr. .Singer.；2. May

2、I come in, please?；3. Every piece of luggage has to be examined through.；等等。礼貌用语的运用：Can you pass me.? vs Give me.人们不喜欢别人支配他们去做事情，因此有时想直接得到你想要的可不是那么简单。换掉那些听起来是命令的语句，例如Could you give me five minutes? vs Go away.你工作非常的忙，但是你的同事却请你帮忙。当你工作非常紧张而不能做其他的事情的时候，只说Excuse me. vs Move.让别人Im afraid I cant. vs No.有时

3、侯要拒绝一个朋友的邀请非常的困难。只说I would like. vs I want.用下面的词表示请求常常被认为很不礼貌，Would you mind.? vs Stop it!如果有人做你不喜欢的事，而且可能还很不礼貌？你该怎样阻止他们呢？要想得到理想中的结果，不用大声叫嚣Can you hold, please? vs Wait.在电话中是否选择适当礼貌用语可以使对话更有效或中止对话。如果有人打电话来找人，不要说，Glad to meet you here. 很高兴见到你。我们常常会听到对方说How do you do？这时唯一正确的反应也是How do you do？不要以为对方要问你

4、什么，其实这只是一个问句式的问候语。如果你告诉对方哪儿痛哪儿不舒服就错了，我们不少人喜欢说 Im fine, thank you.这是不符合习惯的。另外提一句，我们初次见面分手时喜欢说 Good-bye.你如果仔细注意的话，会发现Native speakers说Nice meeting you 或Nice to have met you。在学校和公司早晨见面大家打招呼时说：Good Morning! 早晨好!Morning !如果你们以前曾经见过面，再次相见可以说：Good to see you again. 很高兴再次见到你。英语礼貌用语的特点英语礼貌用语的特点来源：青岛外事办 时间：xx-

5、4-25礼貌用语是人们在日常工作和人际交往中的一个重要部分，它反映一个国家的文明程度和民众的素质。礼貌用语，是纯正英语的特色之一。这种以简单明快而见长的语言，表达力强，同时使听者感到愉快、舒服，可称为语言的润滑剂。随着我国改革开放的蓬勃发展，国际交往迅速增多，礼貌用语的重要性日益凸现，值得认真探索。一多年前，在我国国际航班的广播中听到这样的句子：PASSENGERS MUST PAY ATTENTION TO THE FOLLOWING REGULATIONS, 宣布上机后乘客必须遵守飞行时的某些规定，口气十分生硬。如改为：Passengers are kindly requested to

6、observe the following regulations, 口气就客气和礼貌得多，很容易为外国旅客理解和接受。要宣布 事情，不要直截了当地说 ATTENTION EVERYBODY, 如果表达为：may I have your attention please, ladies and gentlemen？就非常得体。我国译员和服务行业都存在类似的问题。笔者乘坐外国飞机时，发现礼貌用语随处可闻可见。如：请乘客保持盥洗室脸盆清洁时，贴有下述标志：AS A COURTESY TO THE NEXT PASSENGER, MAY WE SUGGEST THAT YOU CLEAN THE B

7、ASIN WITH THE TOWEL YOU HAVE BEEN USING.（为照顾其他旅客，竭诚建议您用刚用过的清洁纸把脸盆擦干净）。在广播中请旅客在飞机完全停稳之前不要离开座位，是这么说的：Passengers are kindly requested to remain seated until the aircraft comes to a complete halt.客气地使用语言，是欧美文化的重要组成部分，外国人对这点是很敏感的。要求对方做某某事时，往往使用下述句型： Will you.? Would you like to? Would you mind doing some

8、thing? I wonder if you wouldwould you be so kind as to . I would be grateful if. I would appreciate it if .，如：will you follow me and go this way please？显然不是问句， 而是导游客气地请客人跟他走。SIRWOULD YOU LIKE TO SIT BESIDE LADY，PLEASE？请客人按主人的安排就座，并非征求意见。Would you mind answering a few personal questions? 考官客气地问面试者一些个

9、人问题。I wonder if you could do me a favor by posting the letter in the post office on your way home. 请人顺路代寄一封信。We could be most grateful （or much obliged, appreciate it ）if you kindly let us know your comments at your early convenience,请客户及早赐告对产品的意见。这一句型在外事文书上有得尤多。二国外政府机构和公司企业的秘书往往使用一套规范用语，值得学习。他们接电话时

10、，先以问候和自报单位开始，如：GOOD MORNING，THIS IS BHP GENERALMANAGERS OFFICE，接着马上问：MAY I HELP YOU? 或 IS THERE ANYTHING I CAN DO FOR YOU？需要问清对方身份时，除了用WHO IS CALLING PLEASE？还可以说，MAY I TELL OUR GM WHO IS CALLING? 显得更委婉客气。如对方想找的人不在，先答：SORRY，MR. XXX IS NOT IN. 还可以解释： IS AWAY ON A BUSINESS TRIP. 或HE IS ON VACATION FOR

11、A COUPLE OF WEEKS.还可以进一步表示：BUT ILL LET HIM KNOW THAT YOU CALLED AS SOON AS HERETURNS，也可以问：WOULD YOU LIKE TO LEAVE A MESSAGE？ 使人感到这位秘书热情而又负责。对方查询某情况时，WAIT A SECOND或 HOLD ON，PLEASE.是一种答复。更客气的回答是：DO YOU MIND WAITING A FEW SECONDS WHILE I CHECK THAT FOR YOU？查出告诉对方后，往往再加上一句：THANK YOU FOR WAITING 或 SORRY

12、TO HAVE KEPT YOU WAITING. 对不是自己主管的事，从不一推了事，而是耐心提供线索，不要用：YOU HAVE TO ASK.FOR THAT，而用以下词句：AS FAR AS I AM AWARE，MR.OF THE.OFFICE IS IN CHARGE OF THAT. IM SURE HELL BE GLAD TO HELP YOU IF YOU RING.真是礼多人不怪，服务周到之至。一方在电梯上不慎踩碰了对方，双方往往同时说 I AM SORRY，对方从不会去责怪一方，所以说，礼貌用语是人际关系的润滑剂。使用礼貌的电话用语，重要的是避免使用命令句，如不用YOU M

13、UST， YOU HAVE TO， ITS NECESSARY FOR YOU TO.，YOUD BETTER ASK MR.，但可用IT MIGHT BE BETTER IF三在表示婉拒，发表不同意见和看法时，也大有讲究。宜避免单刀直入和太直截了当，要迂回地缓和语气，使对方不感唐突和尴尬，婉拒时说：I AM AFRAID THAT I WILL BE UNABLE TO COME AS I ALREADY HAVE A PRIOR COMMITMENT ON THAT DAY， THANK YOU ALL THE SAME. ，类似的表达法还有：ID LOVE TO， BUT I HAVE

14、A PRIOR APPOINTMENT， I WISH I COULD，BUT MY MOTHER IS COMING THIS EVENING，THATS VERY KIND OF YOU，BUT ILL HAVE AN EXAM TOMORROW 或IM TERRIBLYSORRY，I DONT THINK I CAN BECAUSE，在书面答复中，先感谢邀请，接着表示 .REGRETS THAT。当对方突然提出某种要求，希望在短时间内办到，使听者很为难，但又不宜断然拒绝，可委婉地先吹吹冷风，先档一下：I AM NOT SURE WHETHER THAT CAN BE ARRANGED A

15、T SUCH SHORT NOTICE. IN ANY CASE，ILL ASK AND RING YOU UP BEFORE LONG.即：通知时间这么短，我对能否办成实无把握，但表示可以问一下上级再复，使对方有了此事可能办不成的思想准备，但答复很客气。当不同意对方看法时，不用I DONT AGREE，而说 I AM NOT TOO SURE ABOUT THAT。类似的表达法还有：I DONT KNOW THAT I WOULD AGREE WITH YOU. OF COURSE I PRESUME THAT YOUWOULDNT EXPECT ME TO SHARE THAT VIEW. WELL，THAT IS A VIEW