cener商业模式研究_精品文档Word文档下载推荐.doc

1、CareAware:# A New Era of Device and Workflow Awareness#Back in 2005, I said that one of the second-order effects of a digitized health system is that every thing would need to be redesigned;# a new generation of aware medical devices would need to be built, capable of tapping directly into the EMR a

2、s the source of truth. By 2006, we had introduced a new global device architecture to focus on creating safer healthcare environments by connecting all things digital in the clients workplacedevices, room lighting, entertainment systems and all EMRsnot just Cerners but our competitors as well. And i

3、n some instances, this would mean replacing medical devices and workflows. We called this new architecture CareAware#. Our goal was to use our detailed knowledge of the information available in the EMR to create the best possible contextual awareness for doctors, nurses and pharmacists as they make

4、decisions. We worked collaboratively with many of the manufacturers of medical devices and other information systems to create a standards-based CareAware iBus, a deceptively simple-looking piece of equipment that acts much like a USB port for healthcare, enabling plug-and-play connectivity between

5、devices and the EMR. We also developed the CareAware iAware dashboard to provide rapid situational awareness of the patients condition using information from the EMR.# #To illustrate the depth of functionality we have attained in just a few short years, consider our award-winning CareAware Infusion

6、Management technology, which gathers data from multiple devices and the EMR into a single location. This technology makes it possible for the first time in healthcare to automate one of the most clinically arduous and error prone processes in the nursing workflowinfusion documentation and pump manag

7、ement. #Today we are taking the need for situational and contextual awareness to a new level by creating entire work environments for healthcare called Smart Rooms. In 2007, a dedicated group of Cerner associates began to rethink the patient and caregiver experience, envisioning how device connectiv

8、ity, innovative technologies and workflow solutions might dramatically change the experience. Smart Rooms are the result of that direction. A Smart Room is a care space optimized for the patient and caregiver experience through connected technologies that utilize real-time health data and event logi

9、c.#Outside a Smart Room, you might find a RoomLink message board that senses the identity of the caregiver entering the room, while inside an interactive display introduces the new caregiver to the patient. Nearby, a flat-panel CareAware iAware monitor also senses the caregivers identity and pulls u

10、p a concise view of the most relevant data from#the patients EMR#Cerner Smart Room technology is used in more than 500 facilitiesenabling real-time clinical data from devices, such as telemetry and vital sign monitors, IV smart pumps and hospital beds, to flow directly into a patients EMR without de

11、lay or error. Smart Rooms create such a streamlined experience for caregiver and patients that the technology disappears into the surroundings and what remains is world-class care.#already need for their daily operations. We call this family of services “Works”. We started in the first part of last

12、decade with our CernerWorks services, hosting the clients systems in our datacenters. In the last two years, we have moved into providing embedded services with our Cerner ITWorks services, where we assume responsibility for the clients internal IT functions, leveraging our own IT skills and scale;#

13、 we have also started Cerner RevWorks, where we assume responsibility for the clients internal revenue processes, leveraging our scale and technologies;# and QualityWorks, where we assume responsibility for quality reporting and monitoring while also helping improve their clinical processes through

14、our Millennium Lighthouse# solutions and services. We believe these new services give us significant growth opportunities through this decade in our existing client base and in new footprints.#launched an on-site new age clinic and pharmacy, incorporated biometric measurements for our population, re

15、aligned the economic incentives for associates in our health plan price tags and rolled out a data-based wellness management program that#provides personalized health profiles for our associates. We have also revamped our on-campus cafeterias to include healthier meals and encouraged fresh thinking

16、about work environments, incorporating options such as standing workstations.#Our plan is to take the same lifesaving technology that works inside the most sophisticated healthcare enterprises in the U.S. and make it work outside the confines of a single enterprise, in the New Middle.#商业模式：#During each quarter, we sign new contracts to deliver our solutions to clients. These contract signings are reported as New Contract Bookings and become part o