第九章 派出所接处警工作PPT推荐.pptx

1、,二、接警要求,（一）快速电话报警时即响即接，最迟应在 振铃3声内接听；来人报警时坚持首问制；应答快，即询问、查询、核实警 情快；记录快,（二）文明礼貌,接听电话时，应主动说：“您好，县公安局指挥中心，号接警员，请 讲”；来人报警时，应首先发问，根据对方 的情况，相应称呼“同志”、“大爷”“师傅”等通用称谓；用语文明、态度和蔼；注意小节。,（三）警容严整,接警人员着装规范接警室内避免聊天非接警人员避免在接警室内逗 留接警室内物品摆放有序、整洁、卫生,（四）认真登记,报警人登记警情登记处警人员登记处警情况登记,三、接警技能,（一）语言表达技能简洁明了词语规范语速适中文明用语情绪调适外语能力,（二

2、）计算机技能,熟悉操作快速录入,（三）速写技能,横、斜、轻、小使用简称和统称重叠和省略数字和同音字的使用外语缩写,四、处警程序,（一）核实警情处警单位应对警情时间、地点、案件性 质、现场情况、作案人情况、作案工具、人财物受损情况及报案人情况进行核实分别向接警员和报案人核实核实时间不宜过长，核实不能影响出警 时间和速度，可边出警边核实,（二）快速响应,市区，五分 钟内赶到现 场郊区，十分 钟内赶到现 场农村 尽快,（三）现场处置,制止违法犯罪行为实施现场保护紧急处置：救人、排险、疏导交 通现场走访现场搜索,（四）追辑堵截（五）汇报回告（六）警情移交,五、分类警情现场处置,（一）刑事案件的现场处置

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