英文酒店实习报告.docx

1、英文酒店实习报告英文酒店实习报告篇一：英文版：酒店前台实习总结My Internship Life-Seven days Changtai Hotel Management Co., Ltd. 【abstract】The essay is a record for my internship life and my feelings getting from the work. The internship is a transition from a student to a staff. In this stage, you must give up something and learn

2、 how to do so that you will really work well. When I was working at the position of reception, I learnt it was very important to be a person of professional ethics. Even though the company is strange to you, you must learn to adapt and make use of the environment to create a higher value. The jobs m

3、ust be filled with pressure and difficulties, if you are clever and strong enough, you could overcome all the obstacles. Believe yourself and Work consciously. You will become the one who will carry a letter to Garcia. No matter what we will get from the first job, it must influence my life forever.

4、 I believe I can do what I want to. I will be a person that I want to be.【keywords】work experience, internship life1. IntroductionThe sixth month, as beautiful as a flower, was painful for me. I hadnt noticed that the flowers gradually began to bloom. The day that I had to leave was coming. From tha

5、t day on, my life was changing.It was a sunny day. Many companies held job fairs to recruit the interns. My classmates were preparing to interview the jobs that they loved. My best friends and I made our minds to interview the reception, which was offered by the seven-day hotel. The reason why we ch

6、ose the hotel was that it had two days official holidays in a week. we could spent the days in studying and reviewing. At the other hand, the company provided free dormitory for us .At last, we succeed and the company allowed us to go to work at the next week.2. Work experience interested in your wo

7、rkThe first week, we were arranged in the training team, we had to strengthen the enthusiasm to study because we didnt have knowledge of the hotel at all. The manager made an order that we must understood all the processes, especially at the part of Reception guests. We were separated with two group

8、s. One group was responsible for the market and the other was responsible for the reception. At the first day, I was required to grasp the meaning of the running rules of the hotel. By learning it, I found it that the hotel was the first China Hotel that operated on the USA market. As the same with

9、it, it also had many advantages that other hotels couldnt compared with, such as Fuel pump、Packet towel、Bedtime milk、Soundproofing strip and so on. As all the items mentioned above, I felt more and more excited about the work.A week later, Due to the absence of the reception, our manager wished that

10、 I could take on the position. Then she taught me how to handle V4 system and deal with some important things, for example, answer thephone、arrange the room、call awake at the specified time、deposit the luggage and so on. Each procedure should be cared about a lot. As the monitors of our team, I was

11、responsible for the studying of others, if they had difficult problems, I would give a hand to them. Only we studied hard enough, we believed, could we achieve our targets. Difficulties make you fly freelyThings werent always what we seem, my partners usually made varied mistakes, as the result of i

12、t, my boss always shouted at me. He thought it was my fault. However, I thought it was a chance because we could discover the shortage. I didnt think it was right that we would succeed without any mistakes. Just like a story saying: A cocoon struggled to force its body through the pupa, but it seeme

13、d to stop making any progress, so a human decided to help the butterfly. He took a pair of scissors and snipped off the cocoon. The butterfly then emerged easily. But its body was swollen and its wings were too small, which wouldnt enlarge and expand to be able to support the body. In the end, it ne

14、ver was able to fly. What the man in his kindness and haste did not understand was that the restricting cocoon and the struggle required for the butterfly were Gods way. Sometimes, what we need in our life was struggles, if we got through our life without any obstacles, it would cripple us. As a res

15、ult, we would not be as strong as what we could have been.In the time, I lost myself in working and enjoyed the happiness brought by the work. For most of us, the work was the central, dominating factor of life. Not only for the chance offering the creativity, imagination or initiative. There was no

16、 doubt that working could bring you much happiness. When I received the pretty or beautiful ladies, the handsome or cool gentlemen, I would think it was an exciting thing. For example, one time, I received an outgoing boy, when he came to the check desk, I said “hello, sir”. Then he answered “no, Im

17、 not fine.”Afterwards, I said in aworried voice “whats wrong with you”He told me an answer that I couldnt image,” Im hungry.” At that time, I felt the world began to darken. The guest really was a humorous man. Be loyal to your jobOf course, I also had a period of pell-mell time. The first day of ea

18、ch month was my nightmare, because I always worked for all the day. I must finished sorting out the list of items, including the goods, membership cards or profit of cost. Meanwhile, I verified all the intermediary orders. In the end, I needed hand on all the report forms to the manager, if it exist

19、ed a small fault, I must amended immediately. Even though there existed nothing difficult, each procedure should also be careful enough. In my opinion, the job was as interesting as a game, not only you could find your advantages, but you could find your potential. Afterwards, along with the lightho

20、use, you would reach your port and harvest a beautiful future. One girl, who was working together with me, was always told us she would change her job, and then she would searched for a job with a high salary. I didnt know what she was thinking, but I didnt agree with her. We couldnt refuse growing

21、up, but we could choose how to live. My teacher taught me “Dont mind how much money you earn, the most valuable thing is the experience.” Just like do it, life was needed to eich. Even we could freely enjoy ourselves, but we preferred to discipline ourselves in the present to enhance our enjoyment i

22、n the future. God built many opportunities to encourage the people to be powerful, at the same time, it also created a lot of defects. When you enjoyed the happiness of success, you would undertake the equal failure. The life was not a trap set for us. Life was not a spelling bee, where no matter ho

23、w many words you had gotten right, you would disqualified if you made one mistake. Ourgoal was to win more times than we lose. I usually asked myselfnot “be perfect,” not “dont even make a mistake,” but “be whole.3. My gainsOne word was my favorite, it saying “you cant teach a man anything, you can

24、only help him discover it within himself.”As the same with it, our country had an old word “give a man to fish than giving the fishing .” the same lesson was suit to the job, our manager taught us the importance of work and showed us something that didnt ever know. However, nobody would tell you whe

25、ther you are right as the way you did. We usually focused on the results, because the way you finished the work was sundry. a man who can carry a letter to GarciaBefore I left my school, the reading league sent us a book, its name was “A Message to Garcia.”At first, I thought the book was Philosophi

26、cal and its contents were too rich and profound. But it was regretful that I couldnt understand well. After that, I came to the hotel and worked here. One day, I took out the book and decided to read it again. Suddenly, I found it really was a treasure and it had many wonderful stories about someone

27、 worked all alone. In this book, I wanted to share several sentences to everybody.Dont work only for the high salaryOnce giving up, you will get moreJust do a little more than you should doWork ConsciouslyFacing with sb / to sth in a thanksgiving moodLearn the advantages from your bossLove your work

28、Who will send a letter to Garcia Every boss will hope all employers are not rapacious and high-handed, any more than all poor men are virtuous. He hoped his staff to be the man who does his work when the “boss” is篇二：酒店服务报告英文版模板1四川托普信息技术职业学院毕 业 设 计 论 文 题目： xxx酒店服务项目报告 学生姓名 学生学号 专业方向指导教师指导单位 年 月日 Sich

29、uan TOP Vocational Institute of Information Technology Graduation Thesis / Design Title: XXX Hotel Service Project Report Author of Thesis/Design Student ID NoSpecialty （Tourism & Hotel Management Direction）Thesis AdvisorAdvising Unit Date IndexChapter 1 Abstract -Chapter 2 Procedures and Results -C

30、hapter 3Chapter 4Chapter 5 Conclusion - Reference - Acknowledgments -Chapter 1 Abstract Instructions: In this part, you should give a brief summary of XXX Hotel Service Project Report you have offered under virtual conditions in less than 200 words and not be more than one page. Your summary should

31、include a statement of the purpose, a brief description of the procedures, and the results.Abstract:Hotel service industry was a special and important industry in the the new century knew more and more about this Project Report would introduce something about the Hotel Reservation and The Reservation included How to make a ,The Concierge,The Reception and so many project about Hotel Service .And then you should to understood The food and The beverage and table ,see off the guest and