1、 商务英文商务英文 EMAIL 模板大全电子模板模板大全电子模板 Chapter 1 建立贸易关系 1.请求建立贸易关系 Request for Establishing Business Relations 2.回复请求建立业务关系 Reply to the Request for Establishing Business Relations 3.索取产品资料 Request for Product Literature 4.回复索取产品资料 Reply to the Request for Product Literature 5.邀请会面 Invitation to the Busin
2、ess Appointment 6.接受会面邀请 Accepting the Invitation to the Business Appointment 7.谢绝会面邀请 Declining the Invitation to the Business Appointment 8.要求更改会面时间及地点 Request for Changing the Time&Place of the Meeting Chapter 2 推销 9.向特定客户推销 Sales Letter to Specific Customers 10.向不特定客户推销 Sales Circular to Non-Spe
3、cific Customers 11.寄信给老客户 Sales Letter to Old Customers 12.寄信给新客户 Sales Letter to New Customers 13.推销新产品 Sales Letter for Promotion of New Products 14.推销劳务 Sales Letter for Promotion of Labor Services Chapter 3 询盘和订货 15.一般询盘 General Inquiry 16.回复一般询盘 Reply to the General Inquiry 17.具体询盘 Specific Inq
4、uiry 18.报虚盘 Making a Non-Firm Offer 19.报实盘 Making a Firm Offer 20.买方还盘 Making a Counter Offer 21.卖方返还盘 Making a Counter-Counter Offer 22.下订单 Placing an Order 23.接受订单 Accepting an Order 24.拒绝订单 Declining an Order 25.下续订单 Placing a Repeat Order 26.推荐替代品 Offering a Substitute Product 27.接受替代品 Accepting
5、 a Substitute Product 28.拒绝替代品 Declining a Substitute Product 29.涨价通知 Notice for Price Increase 30.回复涨价通知 Reply to the Price Increase Notice Chapter4 付款 31.询问付款方式 Asking about Payment Terms 32.接受付款方式 Accepting Payment Terms 33.要求修改信用证 Request for Amendment to L/C 34.信用证修改 Amendment to L/C 35.付款通知 Pa
6、yment Notice 36.收到付款通知 Receipt of Payment Notice 37.催促付款(初次)Urging Payment(First Notice)38.催促付款(最后通告)Urging Payment(Last Notice)39.索取发票 Asking for Invoice 40.寄送发票 Sending Invoice Chapter 5 包装和交货 41.包装要求 Packaging Requirements 42.回复包装要求 Reply to Packaging Requirements 43.装运时间 Time of Shipment 44.回复装运
7、通知 Reply to Time of Shipment 45.催促装运 Urging Shipment 46.回复催促装运 Reply to Urging Shipment 47.出货通知 Shipment Advice 48.货物抵达通知 Goods Arrival Notice Chapter 6 投诉和致歉 49.投诉货物未寄达 Complaint about Goods Arrival Failure 50.对货物未寄达致歉 Apology for Goods Arrival Failure 51.出货延迟 Late Delivery 52.对出货延迟致歉 Apology for L
8、ate Delivery 53.投诉货物质量 Complaint about Poor Quality of Goods 54.对货物质量不佳致歉 Apology for Poor Quality of Goods 55.投诉货物数量 Complaint about Wrong Quantity of Goods 56.为数量错误致歉 Apology for Wrong Quantity of Goods 57.投诉发货出错 Complaint about Receiving Wrong Goods 58.为发货有误致歉 Apology for Sending Wrong Goods 59.抱
9、怨包装不良 Complaint about Poor Packaging 60.为包装不良致歉 Apology for Poor Packaging 61.付款出错 Payment Error 62.为付款出错致歉 Apology for Payment Error 63.对服务的不满 Service Dissatisfaction 64.对服务不满致歉 Apology for Customer Service Dissatisfaction Chapter 7 商务交往 65.请求筹备出差 Request for Preparing for a Business Trip 66.回复请求筹备
10、出差 Reply to the Request for preparing for a Business Trip 67.确认预定行程 Confirming Itinerary Reservation 68.出差后的感谢 Thanks for a Business Trip 69.活动通知 Activity Notice 70.集会通知 Gathering Notice 71.邀请担任演讲者 Inviting Speaker 72.回复演讲邀请 Reply to the Invitation for Speaker 73.展销会通知 Trade Fair Notice 74.回复邀请 Repl
11、y to the Trade Fair Invitation 75.请求帮忙做问卷调查 Request for Filling Out Questionnaire 76.请求转载许可 Request for Reproduction Permission Chapter 8 公司人事 77.人事查询 Personnel Enquiry 78.找寻人才 Looking for Qualified Personnel 79.晋升公告 Promotion Announcement 80.调动通知 Transfer Notice 81.褒奖员工 Complimenting Employees Chap
12、ter 9 公司内部 82.会议通知 Meeting Notice 83.例行报告 Routine Report 84.问题报告 Problem Report 85.提案 Proposal 86.回复提案 Reply to Proposal 87.说服对方 Convincing the Other Side 88.给予指示 Giving Instructions 89.新产品说明 New Product Description Chapter 10 社交信函 90.邀请与约见函 Invitation and Appointment Letter 91.回复邀请 Reply to Invitat
13、ion 92.祝贺函 Letter of Congratulation 93.慰问函 Letter of Sympathy 94.感谢函 Letter of Thanks 95.道歉函 Letter of Apology 96.通知函 Letter of Advice 97.鼓励函 Letter of Encouragement 98.探病函 Letter of Consoling the Sick 99.吊唁函 Letter of Condolence 100.节日问候 Seasons Greeting Ch apter 1 建立贸易关系建立贸易关系 1.请求建立贸易关系 Request f
14、or Establish ing Busin ess Relati ons We have learned from(信息来源)that you are(公司性质)in(国名或地域名).We are glad that you are in terested in(产品名称).So,we are willi ng to establish bus in ess relati ons with you.Attached please find(附件内容).We are(公司性质).We export(出口产品名称)to(出口产品目的地).If(对方条 件),we(期待事宜).We look fo
15、rward to receivi ng your inquiry at an early date.2.回复请求建立贸易关系 Reply to the Request for Establishing Business Relations Thanks for your email to en ter into bus in ess relati ons with us in(经营范围).We have read your(邮件附件内容).As you know,we are(重述本公司身份).We have a large(需求量大的产品名称)market here,so we are se
16、eking new partners.If possible,w e like to be(我方角色)in(国名或地 域名).Should(对方提供的优惠),we ll(订单种类).We look forward to your favorable reply.3.索取资料 Request for Product Literature We learn from(信息来源)that you are(供货商身份).We(关注产品途径)and became much interested in your(产品名称).We are(我方公司身份).As we are in terested in d
17、oing bus in ess with you,we would like you to send us(邮寄方式)the detailed in formation about(欲购产品名称)to(邮寄地址).The dema nd for(产品类型)in our market is really great.Your immediate attention is highly appreciated.4.回复索取产品资料 Reply to the Request for Product Literature We are so glad that you are interested i
18、n(产品名称).Attached are(附件内容).As you requested in your email,we sent you our(索取资料)by(由 E寄方式),which will tell you everything about our(产品名称).Although established in(公司成立时间),we are developing very fast.We pay great attention to(特另 U关注之处).We have in troduced adva need product ion equipme nt from(国名或地域 名).
19、We now export our products to(出口产品目的地).(产品畅销国国名或地名)is our largest market.(某一特定产品系列)is a bestseller.We look forward to your trial order.5.邀请会面 In vitati on to the Busin ess Appo in tme nt I d like to invite you for a meeting with(我公司会面人职务和姓名)if you feel convenient.As(会议名称)will be held in(会议地点)from(会议
20、起始日)to(会议结束日),we think you(对方可能采取的行动).If you come,we would like to invite you for a meeting with(我公司会面人)at(会面地点),on(双方会面日)to discuss(双方会面商讨事宜).(我公司会面人)wishes to have an opportunity for a meeting with you.We look forward to receivi ng a positive reply from you.6.接受邀请会面 Accepti ng the In vitati on to
21、the Busin ess Appo in tme nt I m glad that you will arrange a meeting between(对方会面人职务和姓名)and me on the day before the opening of(会议名称)to(会面事宜).As a matter of fact,we had had the intention to meet(对方会面人职务)during(会议名称)before we got your email.We cherish the opport unity(我方珍惜之事),and are pleased to have
22、 a chanee to(有机会之事).We look forward to see ing you in Don ggua n.7.谢绝会面邀请 Decli ning the In vitati on to the Busin ess Appo in tme nt Thank you for your email of(对方邮件发送日),i nvit ing me to have a meeti ng with(对方 会面人职位)on(对方建议的会面日)before the opening of(会议名称)at(会面地点).I m sorry to say that we are unabl
23、e to go to(会议名称),when we(拒绝会面原因).That s why lean t go and meet(对方会面人职位).We hope that you will un dersta nd our situati on.We wish to meet sometime in the n ear future to(会面目的).8.要求更改会面时间及地点 Request for Cha ngi ng the Time&Place of the Meet ing Thank you for your email of(对方邮件发送日),i nvit ing me to ha
24、ve a meeti ng with(对方 会面人职位)on(对方建议的会面日)before the opening of(会议名称)at(会面地点).We d like to have the meeting on(我方提出的会面时间)at(我方提出的会面地点).It will be much more convenient to us if you agree to the date and place we have suggested.Your favorable reply would be highly appreciated.Chapter 2 推销推销 9.向特定客户推销 Sa
25、les Letter to Specific Customers I would like to tell you that we have got the(产品名称)you inquired about(对方询盘时 间).Attached are(附件名称),which will give you all details for placing an order.(产品名称)we ve got are(产品优势).They are really(欲推销产品引以为傲之处).They are at least as good as,if not better than,(与同类产品一样好),bu
26、t prices are(价格情 况).We expect your feedback before the end of this mon th.10.向不特定客户推销 Sales Circular to Non-Specific Customers We are willing to seek partners for(出口产品类型).We are(我公司注册地点),specializing all kinds of(产品种类).They are bestsellers both at home and abroad.We ve now made some researches on(新研
27、制产品名称),which we are able to provide regularly.If you are in terested,please con tact me at(电话联系方式).For more related in formati on,you can(获知信息途径).Maybe we will make arrangements for a meeting to discuss details concerning(商讨事宜).11.寄信给老客户 Sales Letter to Old Customers It s been(有业务往来持续时间)since we exe
28、cuted your last order.Recently,we got in large quantities of(新产品名称).Attached please find(附件名称).I d like to inform you that,we are(优惠措施)on certain items,including(对方感兴趣产 品名称).Would you have a look at the attached catalogue?If you wish to order large quantities,(联系方式)me.We will try to work out terms a
29、nd con diti ons to our mutual ben efit.We look forward to our con ti nued mutually-profitable bus in ess relati on ship.We expect(期待 事宜).12.寄信给新客户 Sales Letter to New Customers We are glad to learn,from(信息来源),that you are interested in(产品名称).We(经营 情况).Attached please find(附件名称).(欲知详细信息),please值询方式).
30、We look forward to your trial order and assure you of our prompt atte nti on.13.推销新产品 Sales Letter for Promotion of New Products We re pleased to inform you that,with years of research,w eve introduced our new products (产品名称)to market.Much to our delight,they enjoy great popularity.As we guess you m
31、ight be interested,we ve sent you(邮寄方式)(邮寄样品种类及数量)for your trial use.A trial use will convince you of their extraord inary functioning.For more in formati on,please(查看信息 途径).Attached please find(附件名称).We hope you ll take this opportunity to(为双方利益起 见).If you consider placing an order,w e llgrant you(
32、优惠幅度).14.推销劳务 Sales Letter for Promoti on of Labor Services We re pleased to learn,from(信息来源),that you are in need of(某种职业工作人员).We advertised your job vacancies and attracted(申请人数)applicants,from whom we have chosen(人数)for your consideration.Attached are(附件名称).The can didates we have chose n are(身份)
33、.They all have(工作经历持续时间)experie nee,in a(工作单位).We have in terviewed them with satisfactory results and offered them(提供 事宜)as required.They are look ing forward to your phone in terviews.Contact us if(所需帮助事宜).We hope to have more cooperati on in the future.Chapter3 询盘和订货询盘和订货 15.一般询盘 Ge neral In quiry We are very much in terested in importi ng(产品名称)from you si nee you are(对方身份).We would be grateful
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