接待国外客户的常用英语.docx
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接待国外客户的常用英语
问好
1.Goodmorning/afternoon/evening./MayIhelpyou?
/AnythingIcandoforyou?
2.Howdoyoudo?
/Howareyou?
/Nicetomeetyou.
3.It’sagreathonortomeetyou./Ihavebeenlookingforwardtomeetingyou.
4.WelcometoChina.
5.Wereallywishyou’dhaveapleasantstayhere.
6.Ihopeyou’llhaveapleasantstayhere.IsthisyourfistvisittoChina?
7.Doyouhavemuchtroublewithjetlag?
机场接客
1.Excuseme;areyouMr.WilsonfromtheInternationalTradingCorporation?
2.HowdoIaddressyou?
3.MynameisBenjaminliu.I’mfromtheFuzhouE-fashionElectronicCompany.I’mheretomeetyou.
4.Wehaveacaranovertheretotakeyoutoyouhotel.Didyouhaveanicetrip?
5.Mr.Davidsmithaskedmetocomehereinhisplacetopickyouup.
6.Doyouneedtogetbackyourbaggage?
7.Isthereanythingyouwouldliketodobeforewegotothehotel?
相互介绍
1.Letmeintroducemyself.MynameisBenjaminLiu,anInt’lsalesmanintheMarketingDepartment.
2.Hello,IamBenjaminLiu,anInt’lsalesmanofFUZHOUE-FASHIONELECTRONICCOMPANY.Nicetomeetyou./pleasedtomeetyou./Itisapleasuretomeetyou.
3.IwouldliketointroduceMarkSheller,theMarketingdepartmentmanagerofourcompany.
4.LetmeintroduceyoutoMr.Li,generalmanagerofourcompany.
5.Mr.Smith,thisisourGeneralmanage,Mr.Zhen,thisisourMarketingDirector,Mr.Lin.AndthisisourRDDepartmentManager,Mr.Wang.
6.IfI’mnotmistaken,youmustbeMissChenfromFrance.
7.Doyourememberme?
BenjaminLiufromMarketingDepartmentofPVC.Wemetseveralyearsago.
8.Isthereanyonewhohasnotbeenintroducedyet?
9.Itismypleasuretotalkwithyou.
10.Hereismybusinesscard./MayIgiveyoumybusinesscard?
11.MayIhaveyourbusinesscard?
/Couldyougivemeyourbusinesscard?
12.Iamsorry.Ican’trecallyourname./Couldyoutellmehowtopronounceyournameagain?
13.I’amsorry.Ihaveforgottenhowtopronounceyourname.
小聊
1.IsthisyourfirsttimetoChina?
2.DoyoutraveltoChinaonbusinessoften?
3.WhatkindofChinesefooddoyoulike?
4.WhatisthemostinterestingthingyouhaveseeninChina?
5.WhatissurprisingtoyouraboutChina?
6.Theweatherisreallynice.
7.Whatdoyouliketodoinyoursparetime?
8.Whatlineofbusinessareyouin?
9.Whatdoyouthinkabout…?
/Whatisyouropinion?
/Whatisyourpointofview?
10.Nowonderyou'resoexperienced.
11.Itwasnicetotalkingwithyou./Ienjoyedtalkingwithyou.
12.Good.That'sjustwhatwewanttohear.
确认话意
1.Couldyousaythatagain,please?
2.Couldyourepeatthat,please?
3.Couldyouwritethatdown?
4.Couldyouspeakalittlemoreslowly,please?
5.Youmean…isthatright?
6.Doyoumean..?
7.Excusemeforinterruptingyou.
社交招待
1.Wouldlikeaglassofwater?
/canIgetyouacupofChineseredtea?
/HowaboutaCoke?
2.Allright,letmemakesome.I’llberightback.
3.Acupofcoffeewouldbegreat.Thanks.
4.Therearemanyplaceswherewecaneat.HowaboutCantonesefood?
5.Iwouldliketoinviteyouforlunchtoday.
6.Oh,Ican’tletyoupay.Itismytreat,youaremyguest.
7.MayIproposethatwebreakforcoffeenow?
8.Excuseme.I’llberightback
9.Excusemeamoment.
告别
1.Wishyouaverypleasantjourneyhome?
Haveagoodjourney!
2.ThankyouverymuchforeverythingyouhavedoneusduringyourstayinChina.
3.Itisapityyouareleavingsosoon.
4.I’mlookingforwardtoseeingyouagain.
5.I’llseeyoutotheairporttomorrowmorning.
6.Don’tforgettolookmeupifyoua…………
reeverinFUZHOU.Haveanicejourney!
约会
1.MayImakeanappointment?
I‘dliketoarrangeameetingtodiscussourneworder.
2.Let’sfixthetimeandtheplaceofourmeeting.
3.Canwemakeitalittlelater?
4.DoyouthinkyoucouldmakeitMondayafternoon?
Thatwouldsuitmebetter.
5.Wouldyoupleasetellmewhenyouarefree?
6.I’mafraidIhavetocancelmyappointment.
7.ItlooksasifIwon’tbeabletokeeptheappointmentwemade.
8.Willyouchangeourappointtomorrowat10:
00tothedayaftertomorrowatthecametime?
9.AnytimeexceptMondaywouldbeallright.
10.OK,Iwillbehere,then.
11.We'llleavesomeeveningsfree,thatis,ifitisallrightwithyou.
品质
1.Wehaveaverystrictqualitycontrollingsystem,whichpromisesthatgoodsweproducedarealwaysofthebestquality.
2.Youhavegotthequalitythereaswellasthestyle.
3.Howdoyoufeellikethequalityofourproducts?
4.Thehighqualityoftheproductswillsecuretheirleadingstatusinthemarketplace.
5.Youmustbeawarethatourqualityisfarsuperiortoothers.
6.Weprideourselvesonquality.Thatisourbestsellingpoint.
7.Aslongasthequalityisgood.Itisallrightifthepriceisabithigher.
8.Theyenjoygoodreputationintheworld.
9.Whenwecompareprices,wemustfirsttakeintoaccountthequalityoftheproducts.
10.Thereisnoqualityproblem.Qualityissomethingweneverneglect.
11.Youareright.Itisgoodinmaterial,fashionableindesign,andsuperbinworkmanship.
12.Wedeliverallourorderswithinonemonthafterreceiptofthecoveringlettersofcredit.
13.Doyouhavespecificrequestforpacking?
Herearethesamplesofpackingavailablenow,youmayhavealook.
14.Iwonderifyouhavefoundthatourspecificationsmeetyourrequirements.I’msurethepriceswesubmittedarecompetitive.SampleText
1I'vecometomakesurethatyourstayinBeijingisapleasantone.我特地为你们安排使你们在北京的逗留愉快。
2You'regoingoutofyourwayforus,Ibelieve.我相信这是对我们的特殊照顾了。
3It'sjustthematteroftheschedule,thatis,ifitisconvenientforyourightnow.如果你们感到方便的话,我想现在讨论一下日程安排的问题。
4Ithinkwecandrawupatentativeplannow.我认为现在可以先草拟一具临时方案。
5Ifhewantstomakeanychanges,minoralternationscanbemadethen.如果他有什么意见的话,我们还可以对计划稍加修改。
6Isthereanywayofensuringwe'llhaveenoughtimeforourtalks?
我们是否能保证有充足的时间来谈判?
7Sooureveningswillbequitefullthen?
那么我们的活动在晚上也安排满了吗?
8We'llleavesomeeveningsfree,thatis,ifitisallrightwithyou.如果你们愿意的话,我们想留几个晚上供你们自由支配。
9We'dhavetocomparenotesonwhatwe'vediscussedduringtheday.我们想用点时间来研究讨论一下白天谈判的情况。
10That'llputusbothinthepicture.这样双方都能了解全面的情况。
11Thenwe'dhavesomeideasofwhatyou'llbeneeding.那么我们就会心中有点儿数,知道你们需要什么了。
12Ican'tsayforcertainoff-hand.我还不能马上说定。
13Betterhavesomethingwecangetourhandsonratherthanjustspendallourtimetalking.有些实际材料拿到手总比坐着闲聊强。
14It'llbeeasierforustogetdowntofactsthen.这样就容易进行实质性的谈判了。
15Butwouldn'tyouliketospendanextradayortwohere?
你们不愿意在北京多待一天吗?
16I'mafraidthatwon'tbepossible,muchaswe'dliketo.尽管很想这样做,但恐怕不行了
17We'vegottoreportbacktotheheadoffice.我们还要回去向总部汇报情况呢。
18Thankyouforyoucooperation.谢谢你们的合作。
19We'vearrangedourschedulewithoutanytrouble.我们已很顺利地把活动日程安排好了
20Hereisacopyofitinerarywehaveworkedoutforyouandyourfriends.Wouldyoupleasehavealookatit?
这是我们为你和你的朋友拟定的活动日程安排。
请过目一下,好吗?
21Ifyouhaveanyquestionsonthedetails,feelfreetoask.如果对某些细节有问题的话,请提出来。
22Icanseeyouhaveputalotoftimeintoit.我相信你在制定这个计划上一定花了不少精力吧。
23Wereallywishyou'llhaveapleasantstayhere.我们真诚地希望你们在这里过得愉快。
24Iwonderifitispossibletoarrangeshoppingforus.我想能否在我们访问结束时为我们安排一点时间购物。
25Welcometoourfactory.欢迎到我们工厂来。
26I'vebeenlookingforwardtovisitingyourfactory.我一直都盼望着参观贵厂。
27You'llknowourproductsbetterafterthisvisit.参观后您会对我们的产品有更深的了解。
28MaybewecouldstartwiththeDesigningDepartment.也许我们可以先参观一下设计部门。
29Thenwecouldlookattheproductionline.然后我们再去看看生产线。
30Thesedrawingsonthewallareprocesssheets.墙上的图表是工艺流程表。
31Theydescribehoweachprocessgoesontothenext.表述着每道工艺间的衔接情况。
32Wearerunningontwoshifts.我们实行的工作是两班倒。
33Almosteveryprocessiscomputerized.几乎每一道工艺都是由电脑控制的。
34Theefficiencyisgreatlyraised,andtheintensityoflaborisdecreased.工作效率大大地提高了,而劳动强度却降低了。
35Allproduetshavetogothroughfivechecksinthewholeprocess.所有产品在整个生产过程中得通过五道质量检查关。
36Webelievethatthequalityisthesoulofanenterprise.质量是一个企业的灵魂。
37Therefore,wealwaysputqualityasthefirstconsideration.因而,我们总是把质量放在第一位来考虑。
38Qualityisevenmoreimportantthanquantity.质量比数量更为重要。
39Ihopemyvisitdoesnotcauseyoutoomuchtrouble.我希望这次来参观没有给你们增添太多的麻烦。
40Dowehavetowearthehelmets?
我们得戴上防护帽吗?
41Istheproductionlinefullyautomatic?
生产线是全自动的吗?
42Whatkindofqualitycontroldoyouhave?
你们用什么办法来控制质量呢?
43Allproductshavetopassstrictinspectionbeforetheygoout.所有产品出厂前必须要经过严格检查。
44What'syourgeneralimpression,mayIask?
不知您对我们厂总的印象如何?
45I'mimpressedbyyourapproachtobusiness.你们经营业务的方法给我留下了很深的印象。
46Theproductgivesyouanedgeoveryourcompetitors,Iguess.我认为你们的产品可以使你们胜过竞争对手。
47Noonecanmatchussofarasqualityisconcerned.就质量而言,没有任何厂家能和我们相比。
48Ithinkwemaybeabletoworktogetherinthefuture.我想也许将来我们可以合作。
49WearethinkingofexpandingintotheChinesemarket.我们想把生意扩大到中国市场.
50Thepurposeofmycominghereistoinquireaboutpossibilitiesofestablishingtraderelationswithyourcompany.我此行的目的正是想探询与贵公司建立贸易关系的可能性。
51Wewouldbegladtostartbusinesswithyou.我们很高兴能与贵公司建立贸易往来。
52I'dappreciateyourkindconsiderationinthecomingnegotiation.洽谈中请你们多加关照。
53Wearehappytobeofhelp. 我们十分乐意帮助。
54Icanassureyouofourclosecooperation.我保证通力合作。
55Woulditbepossibleformetohaveacloserlookatyoursamples?
可以让我参观一下你们的产品陈列室吗?
56ItwilltakemeseveralhoursifIreallylookateverything.如果全部参观的话,那得需要好几个小时。
57Youmaybeinterestedinonly