罗宾斯《管理学》第九版题库10之欧阳语创编.docx
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罗宾斯《管理学》第九版题库10之欧阳语创编
Chapter10–OrganizationalStructureandDesign
时间:
2021.03.01
创作:
欧阳语
True/FalseQuestions
AMANAGER’SDILEMMA
1.Accordingtotheboxedfeature,“AManager’sDilemma,”Nokiawasonceinvolvedinindustriesrangingfrompapertochemicalsandrubber.
True(moderate)
2.Accordingtotheboxedfeature,“AManager’sDilemma,”Nokiahasbeencompetinginthetelecommunicationsindustrysince1965.
False(moderate)
DEFININGORGANIZATIONALSTRUCTURE
3.Organizationaldesignistheorganization'sformalframeworkbywhichjobtasksaredivided,grouped,andcoordinated.
False(difficult)
4.TheconceptofworkspecializationcanbetracedbackacoupleofcenturiestoAdamSmith'sdiscussionofdivisionoflabor.
True(moderate)
5.Thedegreetowhichtasksinanorganizationaredividedintoseparatejobsisdivisionoflabor.
True(moderate)
6.Historically,manyorganizationshavegroupedworkactionsbyfunctiondepartmentalization.
True(moderate)
7.Groupingjobsonthebasisofproductorcustomerflowistermedcustomerdepartmentalization.
False(moderate)
8.Geographicdepartmentalizationhasgreatlyincreasedinimportanceasaresultoftoday’scompetitivebusinessenvironment
False(moderate)
9.Agroupofindividualswhoareexpertsinvariousspecialtiesandwhoworktogetherisacross-functionalteam.
True(moderate)
10.Authorityistheindividual'scapacitytoinfluencedecisions.
False(difficult)
11.Authorityissynonymouswithresponsibility.
False(easy)
12.Responsibilityistherightsinherentinamanagerialposition.
False(easy)
13.Amanager'sspanofcontrolreferstothenumberofsubordinateswhocanbeeffectivelyandefficientlysupervised.
True(moderate)
14.Theclassicalviewofunityofcommandsuggeststhatsubordinatesshouldhaveonlyonesuperiortowhomtheyreport.
True(easy)
15.Thetrendinrecentyearshasbeentowardsmallerspansofcontrol.
False(easy)
16.Whendecisionstendtobemadeatlowerlevelsinanorganization,theorganizationissaidtobedecentralized.
True(moderate)
17.Decentralizationdescribesthedegreetowhichdecisionmakingisconcentratedatasinglepointintheorganization.
False(moderate)
18.Inthelast35years,therehasbeenatrendoforganizationsmovingtowardincreaseddecentralization.
True(easy)
19.Appropriateorganizationalstructuredependsonfourvariables:
theorganization'sstrategy,size,technology,anddegreeofenvironmentaluncertainty.
True(difficult)
20.Standardizationreferstothedegreetowhichjobswithintheorganizationarestandardizedandtheextenttowhichemployeebehaviorisguidedbyrulesandprocedures.
False(moderate)
ORGANIZATIONALDESIGNDECISIONS
21.Anorganicorganizationtendstobecharacterizedbyhighspecialization,extensivedepartmentalization,narrowspansofcontrol,highformalization,alimitedinformationnetwork,andlittleparticipationindecision-makingbylow-levelemployees.
False(moderate)
22.Anorganicorganizationwouldlikelybeveryflexible.
True(moderate)
23.Innovatorsneedtheefficiency,stability,andtightcontrolsofthemechanisticstructure.
False(easy)
24.Therelationshipbetweenorganizationalsizeandstructuretendstobelinear.
False(difficult)
25.JoanWoodwardattemptedtovieworganizationalstructurefromatechnologicalperspective.
True(moderate)
26.Woodwarddemonstratedthatorganizationalstructuresadaptedtotheirtechnology.
True(moderate)
27.Woodward'sfindingssupportthatthereis"onebestway"toorganizeamanufacturingfirm.
False(moderate)
28.Thestrengthofthefunctionalstructureisthatitfocusesonresults.
False(moderate)itisthestrengthofdivisionalstructure.
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29.Accordingtothetext,afunctionalstructurecreatesstrategicbusinessunits.
False(moderate)
COMMONORGANIZATIONALDESIGNS
30.Projectstructurestendtoberigidandinflexibleorganizationaldesigns.
False(easy)
MultipleChoice
AMANAGER’SDILEMMA
31.Accordingtothecompanyprofilein“AManager’sDilemma,”theorganizationalstructureofNokiaisbestdescribedas______________.
a.mechanistic
b.organic(moderate)
c.centralized
d.formalized
32.ThefactorcontributingthemosttoNokia’ssuccessinthemobilephoneindustryaccordingtothecompanyprofilein“AManager’sDilemma”is______________.
a.newproductdevelopment(moderate)
b.governmentsubsidies
c.nationaltradebarriers
d.weakcompetition
33.______________istheprocessofcreatinganorganization'sstructure.
a.Humanresourcemanagement
b.Leading
c.Organizing(moderate)
d.Planning
e.Departmentalization
DEFININGORGANIZATIONALSTRUCTURE
34.Accordingtothetext,a(n)______________istheformalframeworkbywhichjobtasksaredivided,grouped,andcoordinated.
a.missionstatement
b.environmentalscan
c.internalresourceanalysis
d.organizationalstructure(moderate)
35.Whichofthefollowingisnotoneofthesixkeyelementsinorganizationaldesign?
a.workspecialization
b.departmentalization
c.chainofcommand
d.bureaucraticdesign(difficult)
e.spanofcontrol
36.Workspecializationisalsoknownas______________.
a.departmentalization.
b.centralization.
c.spanofcontrol.
d.formalization.
e.divisionoflabor.(easy)
37.Theterm______________isusedtodescribethedegreetowhichtasksinanorganizationaredividedintoseparatejobs.
a.workethics
b.managerialcapitalism
c.socialresponsibility
d.workspecialization(moderate)
38.Whendidtheideaofenlarging,ratherthannarrowing,jobscopebegin?
a.1950s
b.1960s(moderate)
c.1970s
d.1980s
e.1990s
39.Whichofthefollowingisnotanexampleoftheclassicalviewofdivisionoflabor?
a.assembly-lineproduction
b.BurgerKing
c.TacoBell
d.TQM(moderate)
e.KentuckyFriedChicken
40.______________isthebasisonwhichjobsaregroupedinordertoaccomplishorganizationalgoals.
a.Departmentalization(moderate)
b.Centralization
c.Formalization
d.Coordination
e.Efficiency
41.Alocalmanufacturingorganizationhasgroupsofemployeeswhoareresponsibleforsales,marketing,accounting,humanresources,etc.Theseareexamplesofwhatconcept?
a.authority
b.chainofcommand
c.empowerment
d.departmentalization(moderate)
e.socialgrouping
42.Groupingsportingequipmentinonearea,men'sclothinginanotherarea,andcosmeticsinathirdarea,isanexampleofwhatkinddepartmentalization?
a.customer
b.product(easy)
c.geographic
d.process
e.outcome
43.Salesresponsibilitiesdividedintothesouthwest,midwest,southern,northern,andwesternregionswouldbeanexampleof______________departmentalization.
a.product
b.geographic(easy)
c.process
d.outcome
e.customer
44.Groupingactivitiesonthebasisofcustomerflowis______________.
a.functionaldepartmentalization.
b.productdepartmentalization.
c.geographicaldepartmentalization.
d.processdepartmentalization.(moderate)
e.technologicaldepartmentalization.
45.Whattypeofdepartmentalizationexpectsthateachdepartmentwillspecializeinonespecificphaseoftheprocessorproductproduction?
a.product
b.geographic
c.process(easy)
d.outcome
e.customer
46.Whatkindofdepartmentalizationwouldbeinplaceinagovernmentorganizationwheredifferentpublicserviceresponsibilitiesaredividedintoactivitiesforemployers,children,andthedisabled?
a.product
b.geographic
c.process
d.outcome
e.customer(moderate)
47.Whichofthefollowingisnotaformofdepartmentalizationsuggestedbyyourtext?
a.functionaldepartmentalization
b.productdepartmentalization
c.geographicaldepartmentalization
d.processdepartmentalization
e.technologicaldepartmentalization(difficult)
48.Today'scompetitivebusinessenvironmenthasgreatlyincreasedtheimportanceofwhattypeofdepartmentalization?
a.geographic
b.customer(difficult)
c.product
d.process
e.outcome
49.Accordingtothetext,managersareusing______________,whicharegroupsofindividualswhoareexpertsinvariousspecialtiesandwhoworktogether.
a.specializedteams
b.cross-demandedteams
c.cross-functionalteams(moderate)
d.simplestructuredteams
50.Whichofthefollowingisacontemporaryadditiontothehistoricalviewofdepartmentalization?
a.increasedrigidity
b.cross-functionalteams(moderate)
c.enhancedcentralization
d.eliminationofproductdepartmentalization
e.additionofsalesdepartmentalization
51.Bringingtogetherthecompany'slegalcounsel,researchengineer,andmarketingspecialistforaprojectisanexampleofa(n)______________.
a.empoweredteam.
b.processdepartmentalization.
c.productdepartmentalization.
d.cross-functionalteam.(moderate)
e.continuousimprovementteam.
52.The______________isthecontinuouslineofauthoritythatextendsfromupperorganizationallevelstothelowestlevelsandclarifieswhoreportstowhom.
a.chainofdemand
b.chainofcommand(easy)
c.demandhierarchy
d.continuousdesignstructure
53.Towhomaworkerreportsconcernswhichaspectoforganizationalstructure?
a.chainofcommand(moderate)
b.departmentalization
c.paystructure
d.lineofcommand
e.authorityframework
54.______________entitlesamanagertodirecttheworkofasubordinate.
a.Responsibility
b.Legitimatepower
c.Rank
d.Operatingresponsibility
e.Authority(moderate)
55.______________istheobligationtoperformassignedactivities.
a.Authority
b.Responsibility(easy)
c.Chainofcommand
d.Unityofcommand
e.Formalization
56.The______________principle(oneofFayol’s14principlesofmanagement)helps