国家开放大学电大《管理英语4》网考形考任务题库及答案.docx
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国家开放大学电大《管理英语4》网考形考任务题库及答案
国家开放大学电大《管理英语4》网考形考任务题库及答案
国家开放大学电大《管理英语4》网考形考任务题库及答案形考任务1一、选择填空题(每题10分,共5题)题目1—Isitpossibleforyoutoworkouttheplantonight?
—__________选择一项:
A.I'lldothat.B.Ithinkso.C.I'dloveto.题目2—Couldyougiveusaspeechonmanagementfunctionssomedaythisweek?
—________________.选择一项:
A.That'agoodideaB.No,IalreadyhaveplansC.I'dloveto,butI'mbusythisweek题目3______hisangertheemployeescalledhimMr.Thunder,buttheylovedhim.选择一项:
A.DuetoB.InspiteofC.Because题目4______managersspendmostoftheirtimeinface-to-facecontactwithothers,buttheyspendmuchofitobtainingandsharinginformation.选择一项:
A.NotonlyB.DonotonlyC.Notonlydo题目5ATTfoundthatemployeeswithbetterplanninganddecision-makingskillswere______tobepromotedintomanagementjobs.选择一项:
A.morelikelyB.morelikeC.moreunlikely题目6二、阅读理解:
根据文章内容,判断正误(共50分)。
WhoKilledNokia?
Nokiaexecutivesattemptedtoexplainitsfallfromthetopofthesmartphonepyramidwiththreefactors:
1)thatNokiawastechnicallyinferiortoApple,2)thatthecompanywascomplacentand3)thatitsleadersdidn'tseethedisruptiveiPhonecoming.Ithasalsobeenarguedthatitwasnoneoftheabove.Nokialostthesmartphonebattlebecauseofdivergentsharedfearsamongthecompany'smiddleandtopmanagerswhichledtocompany-wideinertiathatleftitpowerlesstorespondtoApple'sgame.Basedonthefindingsofanin-depthinvestigationand76interviewswithtopandmiddlemanagers,engineersandexternalexperts,theresearchersdiscoveredacultureoffearduetotemperamentalleadersandthatfrightenedmiddlemanagerswerescaredoftellingthetruth.Thefearthatfrozethecompanycamefromtwoplaces.First,thecompany'stopmanagershadaterrifyingreputation.SomemembersofNokia'sboardandtopmanagementweredescribedas“extremelytemperamental”andtheyregularlyshoutedatpeople“atthetopoftheirlungs”.Itwasverydifficulttotellthemthingstheydidn'twanttohear.Secondly,topmanagerswereafraidoftheexternalenvironmentandnotmeetingtheirquarterlytargets,whichalsoimpactedhowtheytreatedmiddlemanagers.Topmanagersthusmademiddlemanagersafraidofdisappointingthem.Middlemanagersweretoldthattheywerenotambitiousenoughtomeettopmanagers'goals.Fearingthereactionsoftopmanagers,middlemanagersremainedsilentorprovidedoptimistic,filteredinformation.Thus,middlemanagersdirectlyliedtotopmanagement.Worse,acultureofstatusinsideNokiamadeeveryonewanttoholdontovestedpowerforfearofresourcesbeingallocatedelsewhereiftheydeliveredbadnewsorshowedthattheywerenotboldorambitiousenoughtoundertakechallengingassignments.Beyondverbalpressure,topmanagersalsoappliedpressureforfasterperformanceinpersonnelselection.Thisledmiddlemanagerstooverpromiseandunderdeliver.Onemiddlemanagertoldusthat“youcangetresourcesbypromisingsomethingearlier,orpromisingalot.It'ssaleswork.”Whilemodestfearmightbehealthyformotivation,abusingitcanbelikeoverusingadrug,whichrisksgeneratingharmfulsideeffects.Toreducethisrisk,leadersshouldcoordinatewiththevariedemotionsofthestaff.Nokia'stopmanagersshouldhaveencouragedsafedialogue,internalcoordinationandfeedbacktounderstandthetrueemotionintheorganization.操作提示:
正确选T,错误选F。
1.NokialostthesmartphonebattlebecauseitstechnologyisnotasgoodasthatofApple.(F)2.Nokia'smiddlemanagerswerefranktotellthetruth,butthetoponesdidn'tlistentothem.(F)3.Nokia'stopmanagersweretoomoodytohearanythinggoodbutharsh.(T)4.MiddlemanagersinNokiadeliveredresultsmorethantheypromisedearlier.(F)5.Nokia'stopmanagersshouldhavehadbetterconversationtechniquestoencourageinternalcoordinationandtruth.(T)形考任务2第一套一、选择填空题(每题10分,共5题)题目1—Willyougoonapicnicwithustomorrow?
—____________________.选择一项:
A.Yes,butI'llhaveEnglishclassesB.Sorry,IhaveanappointmentwithDr.BrownC.I'mafraidIhavenoidea题目2—Ifyoucan'tsaywhatyou'vecometosayatthemeeting,what'sthepoint?
—____________________,butIthinkyoumightneedtochangeyourapproachsomewhat.选择一项:
A.IamnotsureB.IcanseethatC.Iknowthat题目3EverytimeItriedtosaysomething,hewould______tosomethingelse.选择一项:
A.moveoffB.moveonC.moveover题目4Effectiveleadersdistillcomplexthoughtsandstrategiesintosimple,memorableterms__________colleaguesandcustomerscangraspandactupon.选择一项:
A.whenB.thatC.who题目5WhenthemessagefinallyreachedtheCommandCenter,it__________“mutated”tobecome—“Sendthreeandfour-pence,we'regoingtoadance.”选择一项:
A.wasB.hadC.have题目6二、完型填空(共50分)操作提示:
通过下拉选项框选择正确的词汇。
WhatWeHaveHere:
AFailuretoCommunicateItistheweirdestthing.Therearemorewaysthanevertocommunicatewithpeople,yetitsometimesseemslikeitismoredifficulttoconnect—andstayconnectedwithanyone.Shouldyoushootoffanemail?
Tapoutatext?
PostaprivatemessageonFacebook?
WriteontheirFacebookwall?
Skype,poke,pingorconjurethemuponadigitaltincanphone?
Andonceyoureachsomeone,youwonder:
Ishepayingattention?
Howdoyouknow?
Evenwiththetechno-easeofcountlesscommunicationdevices,conversationscanstillbetroublesome.Questionsareaskedandansweredoutoforder.Instructionsanddirectionsgohalf-read.Meetingsarebotched.Feelingsarehurt.第二套一、选择填空题(每题10分,共5题)题目1—Howcanyouexplainthelatestsituation?
—____________________,Iknowitisallmyfault.选择一项:
A.SorryB.ExcusemeC.I'mafraid题目2—Howdidyourmeetinggoyesterday?
—____________________actually,itwasreallyfrustrating.选择一项:
A.NotsogoodB.VerygoodC.Nothingspecial题目3Intoday'senvironment,__________peopleareoftenburnedout,it'simportantforemployeestohaveapersonalconnectionwithyouandtheworkyoubelievein.选择一项:
A.whereB.whenC.while题目4Whatyouneedtodoistokeepthingsshortandsweet,justthe______.选择一项:
A.questionsB.topicsC.highlights题目5He'sleftnow,butproductivityhasn't______thatmuch.选择一项:
A.carriedonB.caughtupC.pickedup题目6二、阅读理解:
根据文章内容,完成选择题(共50分)。
CommunicationFailureThemeaningof“communication”goesalotdeeperthanpeopleoftenthink.Communicationisaboutconceiving,sending,receiving,andinterpretingmessagesaswellasconfirmingreceptionofthesemessages.Afailureatanypointinthischaincanresultinineffectivecommunication.Ineffectivecommunicationcanbedisastrous.ThereisafamousstoryofaBritishArmyCommanderwhosentthemessage“Sendreinforcements,we'regoingtoadvance.”backtohisCommandCenter,throughalongchainofsubordinates.WhenthemessagefinallyreachedtheCommandCenter,ithad“mutated”tobecome--“Sendthreeandfour-pence,we'regoingtoadance.”Thereinforcementsneverarrived.Youcandemonstratethissameprinciple,albeitonalessdramaticscale,bytryingtoplayChineseWhisperswithmorethan20people.Itishighlyunlikelythesamemessageyoustartedwithwillbetheoneyouendwith.Inabusiness,therearethreemaintypesofcommunicationfailure.Eachhasitsownindicativesigns.-Thefirsttypeisknownasallocativefailure.Thisoccurswhenafirmisnotgatheringenoughintelligenceaboutitsmarketor(mostoften),theinformationisnotreachingtherightpoints.Thefirmwillnotbeallocatingresourcesinstepwiththeshiftsindemand.Ifdemandisrisingbutthefirmissufferingfromallocativecommunicationfailure,thenstockswillfallandtherewillbeunderstaffing.Iftheinversehappens,therewillbeasurplusofstocksandoverstaffing.-Thesecondtypeisexecutivefailure,wherecommunicationtotriggerspecificevents/actionsiseitherlate,lackingorinerror.Thesymptomsofthisareagenerallossofdirectioninthecompanyordepartments,alossofco-ordinationandanincreaseincomplaintsfromcustomersasthingshappenlateornotatall.-Thefinaltypeishumanfailure.Thisoccurswhenthegeneralcultureofabusinessortherelationshipsbetweenparticularindividualsordepartmentsdonotfostereffectivecommunication.Thisleadstoalienatedstaff,anincreaseinstaffturnover,anincreaseinabsenteeismandgeneralfrustrationamongstaff.Creativity,especiallythatwhichtakesplaceacrossdepartmentalboundaries,islikelytosufferhugelyasteamsynergyslips.操作提示:
通过题目后的下拉选项框选择正确答案。
1.Confirmingreceptionofthesentmessagesmeans.A.themessagesaresenttorightreceiversB.themessagesarecorrectlyunderstoodC.themessagesarecorrectlyunderstoodbyrightreceivers2.InthefamousBritishArmyCommanderstory,whichstepprobablydidNOTgowronginthecommunicationchain?
A.Conceiving.B.Sending.C.Receiving.2.WhatisChinesewhispers?
A.WhowhispersinChinese.B.Agametopassmessagearoundinawhisper.C.Chinesepeoplewhodon'tnormallytalkveryloudly.3.AllocativefailuredoesNOThappenwhen.A.therightinformationgoestotherightplaceB.acompanygathersfalseinformationC.thecorrectinformationisnotreceivedbytherightdepartmentorperson5.Accordingtothepassage,whichofthefollowingcasesdoesNOTbelongtohumanfailure?
回答A.Decreasingcreativityacrossdepartments.B.Inadequatecommunicationbetweendepartments.C.Increasingcustomercomplaints.第三套一、选择填空题(每题10分,共5题)题目1—Ifyoucan'tsaywhatyou'vecometosayatthemeeting,what'sthepoint?
—____________________,butIthinkyoumightneedtochangeyourapproachsomewhat.选择一项:
A.IamnotsureB.IcanseethatC.Iknowthat题目2—Howdidyourmeetinggoyesterday?
—____________________actually,itwasreallyfr