SeACertVehicleReceptionDefectCards1a140326jwa.docx

SeACertVehicleReceptionDefectCards1a140326jwa.docx

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SeACertVehicleReceptionDefectCards1a140326jwa

Certification

forAudiServiceAdvisors

VehicleReception

DefectCards

Forthevehiclereceptionexercisethereare3defectcardsforeachexerciseonwhichareprintedthedetailsofthevehicleproblemononesideandtheallocationtotherespectiveroleplayontheother.Thesedefectcardsareprintedondifferent-colouredpaperforeachroleplay.

Roleplay1

-Defectcard1of3-

Frontbrakepadsand

discsshowsignsofwear

Roleplay1

-Defectcard2of3-

Slightscratchonpassengerdoor

Roleplay1

-Defectcard3of3-

Deepscratchonbootlid

Roleplay2

-Defectcard1of3-

Frontleftaxleboottorn

Roleplay2

-Defectcard2of3-

Slightparkingdamageon

frontleft-sidedoor

Roleplay2

-Defectcard3of3-

Frontsummertyresworn

downtolegalminimum

Roleplay3

-Defectcard1of3-

Rustonbrakediscs

Roleplay3

-Defectcard2of3-

Signsofwearonalltyres

（probablybecauseofincorrectstorage）

Roleplay3

-Defectcard3of3-

Slightchipinwindscreen

causedbystone

（notindriver’sfieldofvision）

Roleplay4

-Defectcard1of3-

Frontbrakediscsfaulty

Roleplay4

-Defectcard2of3-

Driveshaftgaiter

tornonright

Roleplay4

-Defectcard3of3-

slightoilleakinenginebay