管理学习题.docx
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管理学习题
Management,11e（Robbins/Coulter）
Chapter16MotivatingEmployees
1）Thedefinitionofmotivationhasthreekeyelements:
energy,direction,andpersistence.
Answer:
TRUE
PageRef:
430
Topic:
WhoAreLeaders,andWhatisLeadership?
Objective:
1
Difficulty:
Easy
Classification:
Conceptual
2）AccordingtoMaslow'shierarchyofneedstheory,lower-orderneedsarepredominantlysatisfiedinternallywhilehigher-orderneedsaresatisfiedexternally.
Answer:
FALSE
PageRef:
432
Topic:
EarlyTheoriesofLeadership
Objective:
2
Difficulty:
Easy
Classification:
Conceptual
3）AccordingtoMaslow'shierarchyofneedstheory,onceaneedissubstantiallysatisfied,anindividualisnolongermotivatedtosatisfythatneed.
Answer:
TRUE
PageRef:
432
Topic:
EarlyTheoriesofLeadership
Objective:
2
Difficulty:
Easy
Classification:
Conceptual
4）Joseph,alinemanagerataplant,believesthathisworkershavelittledriveandwillnotworkunlesspushedbyhim.Therefore,hecloselymonitorsandcontrolstheirworkandpullsupthosewhodonotmeethisstandards.JosephisaTheoryYmanager.
Answer:
FALSE
PageRef:
433
Topic:
EarlyTheoriesofLeadership
AACSB:
AnalyticSkills
Objective:
2
Difficulty:
Moderate
Classification:
Application
5）ResearchclearlyindicatesthattheTheoryYmanagerismoreeffectiveinmotivatingemployeesthantheTheoryXmanager.
Answer:
FALSE
PageRef:
433
Topic:
EarlyTheoriesofLeadership
Objective:
2
Difficulty:
Easy
Classification:
Conceptual
6）FrederickHerzbergfoundthatwhenemployeesweredissatisfied,theytendedtociteextrinsicfactorsarisingfromthejobcontextsuchascompanypolicyandadministration,supervision,interpersonalrelationships,andworkingconditions.
Answer:
TRUE
PageRef:
434
Topic:
EarlyTheoriesofLeadership
Objective:
2
Difficulty:
Easy
Classification:
Conceptual
7）Peoplewithahighneedforachievementstriveforthetrappingsandrewardsofsuccessratherthanforpersonalachievement.
Answer:
FALSE
PageRef:
434
Topic:
ContingencyTheoriesofLeadership
Objective:
2
Difficulty:
Easy
Classification:
Conceptual
8）Accordingtothegoal-settingtheory,ageneralizedgoalof"doyourbest"willproduceahigheroutputthanspecific,challenginggoals.
Answer:
FALSE
PageRef:
436
Topic:
ContingencyTheoriesofLeadership
Objective:
3
Difficulty:
Easy
Classification:
Conceptual
9）Duetoitsemphasisonobjectivityandspecificity,thegoal-settingtheoryholdsacrosscultures.
Answer:
FALSE
PageRef:
436
Topic:
ContingencyTheoriesofLeadership
Objective:
3
Difficulty:
Easy
Classification:
Conceptual
10）Managersusingreinforcementtheorytomotivateemployeesshouldignore,notpunish,undesirablebehavior.
Answer:
TRUE
PageRef:
437
Topic:
ContingencyTheoriesofLeadership
Objective:
3
Difficulty:
Easy
Classification:
Conceptual
11）Thetermjobdesignreferstothewaytasksarecombinedtoformcompletejobs.
Answer:
TRUE
PageRef:
438
Topic:
ContingencyTheoriesofLeadership
Objective:
3
Difficulty:
Easy
Classification:
Conceptual
12）Makingjobssmallerandmorespecializedisthemosteffectivewayofmotivatingemployees.
Answer:
FALSE
PageRef:
438
Topic:
ContingencyTheoriesofLeadership
Objective:
3
Difficulty:
Moderate
Classification:
Conceptual
13）Jobenlargementreferstothehorizontalexpansionofajobbyincreasingjobscope.
Answer:
TRUE
PageRef:
438
Topic:
ContingencyTheoriesofLeadership
Objective:
3
Difficulty:
Easy
Classification:
Conceptual
14）Anenrichedjoballowsworkerstodoanentireactivitywithincreasedfreedom,independence,andresponsibility.
Answer:
TRUE
PageRef:
438
Topic:
ContingencyTheoriesofLeadership
Objective:
3
Difficulty:
Easy
Classification:
Conceptual
15）Inthejobcharacteristicsmodel,tasksignificancereferstothedegreetowhichajobrequirescompletionofawholeandidentifiablepieceofwork.
Answer:
FALSE
PageRef:
438-439
Topic:
ContingencyTheoriesofLeadership
Objective:
3
Difficulty:
Moderate
Classification:
Conceptual
16）Accordingtothejobcharacteristicsmodel,combiningfragmentedtaskswillhelpincreaseskillvarietyandtaskidentity.
Answer:
TRUE
PageRef:
440
Topic:
ContemporaryViewsonLeadership
Objective:
3
Difficulty:
Moderate
Classification:
Conceptual
17）Recentresearchshowsthatdistributivejusticehasagreaterinfluenceonemployeesatisfactionthanproceduraljustice.
Answer:
TRUE
PageRef:
442
Topic:
ContemporaryViewsonLeadership
Objective:
3
Difficulty:
Easy
Classification:
Conceptual
18）Researchindicatesthatthedesireforinterestingworkisimportanttoalmostallworkers,regardlessofnationalculture.
Answer:
TRUE
PageRef:
447
Topic:
ContemporaryViewsonLeadership
Objective:
4
Difficulty:
Easy
Classification:
Conceptual
19）Whenconsideringhowtomotivateemployees,itmustbekeptinmindthatprofessionalstendtobefocusedontheirworkastheircentrallifeinterest,whereasnonprofessionalstypicallyhaveotherinterestsoutsideofworkthatcancompensateforneedsnotmetonthejob.
Answer:
TRUE
PageRef:
448
Topic:
ContemporaryViewsonLeadership
Objective:
4
Difficulty:
Easy
Classification:
Conceptual
20）Researchindicatesthat,forthemostpart,pay-for-performanceprogramsshowpositiveresults.
Answer:
TRUE
PageRef:
451
Topic:
ContemporaryViewsonLeadership
Objective:
4
Difficulty:
Easy
Classification:
Conceptual
21）The________elementinthedefinitionofmotivationisameasureofintensity,drive,andvigor.
A）persistence
B）conformance
C）energy
D）direction
Answer:
C
PageRef:
431
Topic:
EarlyTheoriesofLeadership
Objective:
1
Difficulty:
Easy
Classification:
Conceptual
22）Thehierarchyofneedstheoryofmotivationwasproposedby________,apsychologistwhoproposedthatwithineverypersonisahierarchyoffiveneeds.
A）DouglasMcGregor
B）FrederickHerzberg
C）AbrahamMaslow
D）DavidMcClelland
Answer:
C
PageRef:
432
Topic:
EarlyTheoriesofLeadership
Objective:
2
Difficulty:
Easy
Classification:
Conceptual
23）InMaslow'shierarchyofneedstheory,________needsformthelowestorfoundationalstepinthehierarchy.
A）social
B）physiological
C）esteem
D）safety
Answer:
B
PageRef:
432
Topic:
EarlyTheoriesofLeadership
Objective:
2
Difficulty:
Easy
Classification:
Conceptual
24）AccordingtoMaslow'shierarchyofneedstheory,whenanemployerprovideshisemployeeshealthinsurance,heistakingcareoftheir________needs.
A）safety
B）social
C）self-actualization
D）esteem
Answer:
A
PageRef:
432
AACSB:
AnalyticSkills
Objective:
2
Difficulty:
Moderate
Classification:
Application
25）InthecontextofMaslow'shierarchyofneedstheory,whenacompanyhasaspacewhereemployeescanmeetduringbreaksandcatchupwitheachother,thecompanyistakingcareoftheemployees'________needs.
A）safety
B）self-actualization
C）social
D）physiological
Answer:
C
PageRef:
432
Topic:
EarlyTheoriesofLeadership
AACSB:
AnalyticSkills
Objective:
2
Difficulty:
Moderate
Classification:
Application
26）InthecontextofMaslow'shierarchyofneedstheory,whenacompanynamesan"EmployeeoftheMonth"and"EmployeeoftheQuarter",thecompanyisaddressingemployees'________needs.
A）safety
B）self-actualization
C）esteem
D）physiological
Answer:
C
PageRef:
432
Topic:
EarlyTheoriesofLeadership
AACSB:
AnalyticSkills
Objective:
2
Difficulty:
Moderate
Classification:
Application
27）AccordingtoMaslow'shierarchyofneedstheory,aperson'sneedsforself-respect,autonomy,achievement,status,recognition,andattentionconstitutehis________needs.
A）safety
B）physical
C）social
D）esteem
Answer:
D
PageRef:
432
Topic:
EarlyTheoriesofLeadership
Objective:
2
Difficulty:
Easy
Classification:
Conceptual
28）AccordingtoMaslow'shierarchyofneedstheory,aperson'sneedsforgrowth,achievingone'spotential,andself-fulfillment,andthedrivetobecomewhatoneiscapableofbecomingconstitutehisorher________needs.
A）physiological
B）safety
C）social
D）self-actualization
Answer:
D
PageRef:
432
Topic:
EarlyTheoriesofLeadership
Objective:
2
Difficulty:
Easy
Classification:
Conceptual
29）WhichofthefollowingneedsisthehighestinMaslow'shierarchyofneedstheory?
A）safetyneeds
B）self-actualizationneeds
C）esteemneeds
D）socialneeds
Answer:
B
PageRef:
432
Topic:
EarlyTheoriesofLeadership
Objective:
2
Difficulty:
Easy
Classification:
Conceptual
30）WhichofthefollowingneedsisalowerorderneedinMaslow'shierarchyofneedstheory?
A）social
B）esteem
C）safety
D）self-actualization
Answer:
C
PageRef:
432
Topic:
EarlyTheoriesofLeadership
Objective:
2
Difficulty:
Easy
Classification:
Conceptual
31）WhichofthefollowingneedsisalowerorderneedinMaslow'shierarchyofneedstheory?
A）physiological
B）esteem
C）social
D）self-actualization
Answer:
A
PageRef:
432
Topic:
EarlyTheoriesofLeadership
Objective:
2
Difficulty:
Easy
Classification:
Conceptual
32）AccordingtoMaslow'shierarchyofneedstheory,________needsarepredominantlysatisfiedexternallywhile________needsaresatisfiedinternally.
A）social;physiological
B）safety;self-actualization
C）self-actualization;physiological
D）social;safety
Answer:
B
PageRef:
432
Topic:
EarlyTheoriesofLeadership
Objective:
2
Difficulty:
Easy
Classification:
Conceptual
33）TheoryXandTheoryY—twoassumptionsabouthumannature—wereproposedby________.
A）FrederickHerzberg
B）DouglasMcGregor
C）AbrahamMaslow
D）DavidMcClelland
Answer:
B
PageRef:
433
Topic:
EarlyTheoriesofLeadership
Objective:
2
Difficulty:
Easy
Classification:
Conceptual
34）McGregor'sTheoryX
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