国家开放大学电大《管理英语4》网络核心课形考网考作业及答案.docx
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国家开放大学电大《管理英语4》网络核心课形考网考作业及答案
2020年最新国家开放大学电大《管理英语4》网络核心课形考网考作业及答案
单元自测1
第一套
一、选择填空题(每题10分,共5题)
题目1
—Thisprojectistoobigformetofinishontime.
选择一项:
C.I'llgiveyouahand
题目2
—Ithinkthingshavebeenabitdifficultforusthelastcoupleofmonths.
—__________.We'vebeenworkinghard,butstillgettingbehind.
选择一项:
A.You'reright
题目3
AT&Tfoundthatemployeeswithbetterplanninganddecision-makingskillswere______tobepromotedintomanagementjobs.
选择一项:
A.morelikely
题目4
TheHumanResourceManagingDepartmentatHondaisgivenspecificinstructions______employthebestpossibleworkers.
选择一项:
C.onhowto
题目5
Theresponsibilitiesinhandbook______thatmanagershavetobeconcernedwithefficiencyandeffectivenessintheworkprocess.
选择一项:
B.indicate
题目6
二、阅读理解:
根据文章内容,判断正误(共50分)。
WhoKilledNokia?
Nokiaexecutivesattemptedtoexplainitsfallfromthetopofthesmartphonepyramidwiththreefactors:
1)thatNokiawastechnicallyinferiortoApple,2)thatthecompanywascomplacentand3)thatitsleadersdidn'tseethedisruptiveiPhonecoming.
Ithasalsobeenarguedthatitwasnoneoftheabove.Nokialostthesmartphonebattlebecauseofdivergentsharedfearsamongthecompany'smiddleandtopmanagerswhichledtocompany-wideinertiathatleftitpowerlesstorespondtoApple'sgame.
Basedonthefindingsofanin-depthinvestigationand76interviewswithtopandmiddlemanagers,engineersandexternalexperts,theresearchersdiscoveredacultureoffearduetotemperamentalleadersandthatfrightenedmiddlemanagerswerescaredoftellingthetruth.
Thefearthatfrozethecompanycamefromtwoplaces.First,thecompany'stopmanagershadaterrifyingreputation.SomemembersofNokia'sboardandtopmanagementweredescribedas“extremelytemperamental”andtheyregularlyshoutedatpeople“atthetopoftheirlungs”.Itwasverydifficulttotellthemthingstheydidn'twanttohear.Secondly,topmanagerswereafraidoftheexternalenvironmentandnotmeetingtheirquarterlytargets,whichalsoimpactedhowtheytreatedmiddlemanagers.
Topmanagersthusmademiddlemanagersafraidofdisappointingthem.Middlemanagersweretoldthattheywerenotambitiousenoughtomeettopmanagers'goals.
Fearingthereactionsoftopmanagers,middlemanagersremainedsilentorprovidedoptimistic,filteredinformation.Thus,middlemanagersdirectlyliedtotopmanagement.
Worse,acultureofstatusinsideNokiamadeeveryonewanttoholdontovestedpowerforfearofresourcesbeingallocatedelsewhereiftheydeliveredbadnewsorshowedthattheywerenotboldorambitiousenoughtoundertakechallengingassignments.
Beyondverbalpressure,topmanagersalsoappliedpressureforfasterperformanceinpersonnelselection.Thisledmiddlemanagerstooverpromiseandunderdeliver.Onemiddlemanagertoldusthat“youcangetresourcesbypromisingsomethingearlier,orpromisingalot.It'ssaleswork.”
Whilemodestfearmightbehealthyformotivation,abusingitcanbelikeoverusingadrug,whichrisksgeneratingharmfulsideeffects.Toreducethisrisk,leadersshouldcoordinatewiththevariedemotionsofthestaff.Nokia'stopmanagersshouldhaveencouragedsafedialogue,internalcoordinationandfeedbacktounderstandthetrueemotionintheorganization.
操作提示:
正确选T,错误选F。
1.NokialostthesmartphonebattlebecauseitstechnologyisnotasgoodasthatofApple.F
2.Nokia'smiddlemanagerswerefranktotellthetruth,butthetoponesdidn'tlistentothem.F
3.Nokia'stopmanagersweretoomoodytohearanythinggoodbutharsh.T
4.MiddlemanagersinNokiadeliveredresultsmorethantheypromisedearlier.F
5.Nokia'stopmanagersshouldhavehadbetterconversationtechniquestoencourageinternalcoordinationandtruth.T
第二套
一、选择填空题(每题10分,共5题)
—Couldyougiveusaspeechonmanagementfunctionssomedaythisweek?
选择一项:
C.I'dloveto,butI'mbusythisweek
题目2
—Wecouldletsomeofthestaffworkfromhome.________________?
—That'sagoodidea.
选择一项:
B.Whatdoyouthinkofit
题目3
______hisangertheemployeescalledhimMr.Thunder,buttheylovedhim.
选择一项:
A.Dueto
题目4
Itisthroughenthusiasmandquietintensity______wetransformcreativityandvisionintothetechnologies.
选择一项:
A.that
题目5
Theresponsibilitiesinhandbook______thatmanagershavetobeconcernedwithefficiencyandeffectivenessintheworkprocess.
选择一项:
B.indicate
题目6
二、听力理解:
听录音,选择最佳答案(共50分)。
操作提示:
通过下拉选项框,选择答案。
1.WhatkindofroleisMelindatakingonforherjob?
C.Projectcoordinator.
2.HowlongwillMelindabetrainedforhernewrole?
B.Halfamonth.
3.HowoftenshouldMelindareporttotheboardontheprogressoftheproject?
A.Onceamonth.
4.WhatkindofcontractcanMelindasignwithoutsidecontractors?
B.Standardtemporary-workercontract.
5.WhichonedoesNOTbelongtoMelinda'sresponsibilities?
A.Formulatetheindustrystandardofpayment.
单元自测2
第一套
一、选择填空题(每题10分,共5题)
题目1
—____________________identifytheproblemsthathavebeenoccurring?
—Well,asyouknow,theproblemswehadwithGarycausedalotoffrictionamongtheteam.
选择一项:
C.Areyouableto
题目2
—Ifyoucan'tsaywhatyou'vecometosayatthemeeting,what'sthepoint?
—____________________,butIthinkyoumightneedtochangeyourapproachsomewhat.
选择一项:
B.Icanseethat
题目3
WhenthemessagefinallyreachedtheCommandCenter,it__________“mutated”tobecome—“Sendthreeandfour-pence,we'regoingtoadance.”
选择一项:
B.had
题目4
EverytimeItriedtosaysomething,hewould______tosomethingelse.
选择一项:
B.moveon
题目5
Ifdemandisrisingbutthefirm__________fromcommunicationfailure,thenstockswillfallandtherewillbeunderstaffing.
选择一项:
C.issuffering
题目6
二、阅读理解:
根据文章内容,判断正误(共50分)。
HabitsofHighlyEffectiveCommunicators
It'snosecretthatgoodleadersarealsogoodcommunicators.Indeed,communicationandleadershipareinextricablytied.Howcanyougalvanize,inspireorguideothersifyoudon'tcommunicateinaclear,credibleandauthenticway?
Hereare5essentialcommunicationpracticesofeffectiveleaders:
1.Mindthesay-dogap.Trustisthebedrockofeffectiveleadership–yourbehaviorisyoursinglegreatestmodeofcommunication,anditmustbecongruentwithwhatyousay.Ifyouractionsdon'talignwithyourwords,youarestoringuptroubleforthefuture.
2.Makethecomplexsimple.Effectiveleadersdistillcomplexthoughtsandstrategiesintosimple,memorabletermsthatcolleaguesandcustomerscangraspandactupon.Themostimportantthingistoclarifywhatyouwanttosay,lookoutfortechnicaljargonandavoidbusinessspeak,whichaddcomplexity.Saywhatyoumeaninasfewwordsaspossible.
3.Findyourownvoice.Uselanguagethat'sdistinctlyyourown;letyourvaluescomethroughinyourcommunication.Correctuseoflanguageandgrammarareimportant,ofcourse,butdon'tbecomeoverlyfixatedoneloquenceforeloquence'ssake;concentrateonbeingdistinctandreal.Peoplewantreal,peoplerespectreal,peoplefollowreal.
4.BevisibleVisibilityisaboutlettingyourkeystakeholdersgetafeelforwhoyouareandwhatyoucareabout.Don'thidebehindacomputerandonlyinteractwithpeopleelectronically–seethemfacetofaceandvoicetovoice,andinteractwiththeminareal,substantialway.Intoday'senvironment,wherepeopleareoftenburnedout,it'simportantforemployeestohaveapersonalconnectionwithyouandtheworkyoubelievein.Showthepeoplethatworkforyouthatyou'reengagedandthatyoucareaboutthemandtheirwork.
5.Listenwithyoureyesaswellasyourears.Effectivecommunicationisatwo-wayprocess,andgoodleadersknowhowtoaskgoodquestions,andthenlistenwithboththeireyesandtheirears.Becauseyouareinapositionofauthority,othersmaybereluctanttoexpresstheirrealopinionstoyoudirectly.Youwon'talwaysgetdirectfeedback,soyouneedtoalsobeabletoreadbetweenthelinesandlookforthenon-verbalcues.
操作提示:
正确选T,错误选F。
1.Communicationandleadershipdon'talwaysgohandinhand.F
2.Thesay-dogaphappenswhenpeoplemisunderstandtheirleader'sintention.F
3.Usingtechnicaljargonmakesaleaderconvincing.F
4.Communicatingsincerelyisalwaysthebest.T
5.Observationisasimportantascommunicationwhenyouwanttoknowwhatpeoplereallythink.T
第二套
一、选择填空题(每题10分,共5题)
题目1
—Howdidyourmeetinggoyesterday?
—____________________actually,itwasreallyfrustrating.
选择一项:
A.Notsogood
题目2
—Howcanyouexplainthelatestsituation?
—____________________,Iknowitisallmyfault.
选择一项:
A.Sorry
题目3
Ifdemandisrisingbutthefirm__________fromcommunicationfailure,thenstockswillfallandtherewillbeunderstaffing.
选择一项:
C.issuffering
题目4
Ithinktheprimary______factoristhere'sbeensomuchabsencelately.
选择一项:
A.contributing
题目5
He'sleftnow,butproductivityhasn't______thatmuch.
选择一项:
C.pickedup
题目6
二、完型填空(共50分)
操作提示:
通过下拉选项框选择正确的词汇。
WhatWeHaveHere:
AFailuretoCommunicate
Itistheweirdething.Therearemorewaysthanevertocommunicatewithpeople,yetitsometimesseemslikeitismoredifficulttoconnect—andstayconnected—withanyone.
Shouldyoushootoffanemail?
Tapoutatext?
PostaprivatemessageonFacebook?
WriteontheirFacebookwall?
Skype,poke,pingorconjurethemuponadigitaltincanphone?
Andonceyoureachsomeone,youwonder:
Ishepayingattention?
Howdoyouknow?
Evenwiththetechno-easeofcountlesscommunicationdevices,conversationscanstillbetroublesome.Questionsareaskedandansweredoutoforder.Instructionsanddirectionsgohalf-read.Meet