商务职场英语听力原文.docx

商务职场英语听力原文.docx

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商务职场英语听力原文

商务职场英语听力原文

Unit1

P2:

Martha:

Ithinkit’stimewestartedthinkingaboutourfutureandmakingdecisions

aboutwhatwewanttodowhenwefinishthiscourse.

John:

Oh,Martha,you’realwayssoserious!

Westillhavetwomonthsbeforewetakeourfinalexams.

Martha:

Iknow,butyoucan’tjustsuddenlywakeupthedayyoufinishcollegeand

findajob.Youneedtoplan.

John:

You’reright,ofcourse.Butwheredowestart?

Thecoursewe’retakingis

GeneralBusinessandtherearesomanychoiceslikeHumanResources,Sales,Marketing,Finance,andsoon.AndI’mnotevensurewhatI’minterestedin.

Martha:

Yes,Iknow.There’salottothinkabout,butmaybewecanstartbythinkingaboutourspecificinterestsinBusiness.Forexample,IthinkthatyoushouldgointoMarketing.

John:

I’vethoughtaboutthattoo,butI’mnotsure.Isupposeweshouldthinkaboutourdifferentstrengthsandweaknessesineacharea.AjobinHumanResourcesorManagementwouldprobablysuityou.Youarebossy—youjustlovetellingpeople

whattodo!

Martha:

Hey,that’snottrue.It’sjustthatIlikeorganizingpeopleandIthinkI’m

prettygoodatit.

John:

Well,buildonyourstrengths.Ithinkweshouldalsohavealookatsomeadsandfindoutwhatkindsofjobsareoutthereintherealworld.

Martha:

Okay.Let’sbuythenewspapereverydaythisweekandlookatjobadsin

Business.Wecouldalsogotosomecompaniesandfindoutwhatskillsandqualificationsareneededforeachdepartment.

John:

Goodplan.Ithinkmaybeweshouldgoseeourcollegecounselortoo.Shemayhavesomeusefuladviceforus.

Martha:

Let’sdothat.I’llcallherofficetomorrowandseewhenwecangetan

appointment.I’llarrangeforbothofustoseeher.

John:

Great!

I’vegottohurry.Ihaveaclassintenminutes.Bye.

Martha:

Okay.Seeyoulater.

P5:

Mrs.Mills:

Goodafternoon,MarthaandJohn.It’sgoodtofindstudentswhoare

thinkingabouthowtogetajob.

Basically,it’saprocessandcertainstepsneedtobefollowed.Letmetakeyou

throughthemostimportantones.

Butbeforeweevenbeginweneedtofocusyoursearchbymatchingyourinterestswithyourskills,abilities,personality,training,andqualifications.Now,IseefromyourfilesherethatyouarebothtakingGeneralBusinesscoursesandwillgraduateinJune.ThefieldofBusinessisverybroad,soweneedtothinkofyourparticularstrengthsandwhatyoudoanddonotenjoydoing.

Forexample,ifeitherofyoulikesworkingwithandhelpingotherpeopleyouwouldprobablyenjoyacareerinHumanResources.TheresponsibilityoftheHumanResourcesemployeeistomatchthepersonwiththeposition.Recruitmentcanbe

doneexternallywhenanewemployeeisbroughtintothecompanyorinternallyfromwithinthecompany,whichmightinvolvepromotion.TheHRdepartmentalsolooksafterstaffdevelopment,welfare,andmotivation.Inotherwords,hereyoutrytokeepeveryonehappy.

Nowifthat’snotyouandyouthinkyouwouldenjoythemoreaggressivesideofthebusinessworld,thereissalesandmarketing.Thereyourfocusisthecustomerandconvincinghimtobuyandforthiskindofjobyouneedtobetough.And,ofcourse,ifyoulikeprecisionandattentiontodetail,thereistheworldoffinance.Thiskindofjobincludesthemanyaspectsofcalculatingexpenses,profits,revenue,andofcourse,investment.

Youaregoingtohavetogivethissomethoughtandnotonlyaboutthejobsthemselves,butthekindsofcompanieswhereyoucan

work,whichwillmakethesejobsvary.

Inthemeantime,Icangetyoustartedontheform-filling,CVwriting,andtipsforinterviewing.Soshallwebegin?

P7:

Martha:

John,rememberMrs.Millstalkedaboutstrengthsandweaknesses?

I’veseenthoseontheapplicationsandfinditreallyhardtolookatmyselfanddecidewhatmystrengthsandweaknessesare.

John:

Iknow,mybrothersaidit’samatteroffindingthebalancebetweenselling

yourselfandwhatyouaregoodat,butnotmakingyourselfsoundperfect.Inotherwords,youneedtobeabitcriticalofyourselfwithoutoverdoingit.OK,solet’s

thinkandhelpeachotherout.

Martha:

Well,John,Ithinkyouarereallygoodatnetworking.YouhaveawaywithpeopleandmakingcontactsthatIthinkwouldbeverygoodinsalesandmarketing.John:

Wow,thanks,Martha.You’renormallynotsonicetome.Asforyou,Ithink

yourskillsareorganizational.Youareverygoodatplanningandseeingthingsthrough.Thisisdefinitelyoneofmyweakareas.IthinkI’mjustabitlazyabout

gettingmyselfmoving.

Martha:

Well,John,Idon’tthinkit’sagoodideatotellaprospectiveemployerthat

you’relazy.Youcan’tcompletelyhidethenegative,butyouneedtoputitinamore

positiveway.Howaboutsayingthatyoumightbeconsideredabitdisorganized,butthat’sbecauseyoufocusonthecommunicationsideofthetaskandyou’reworkingon

yourorganizationalskills.Asformyself,IcouldsaythatsomepeoplemightsaythatI’mimpatient,butthismaybebecauseIhavealotofdriveandenthusiasmtogetthejobdone.IstillorganizemyselfandcheckeverythingasIgoalong.P8:

HRManager:

Yourresumeisaveryimportantdocumentandwithyourapplicationandcoverletterit’stheemployer’sfirstintroductiontoyou,andthe

measureofyoursuitabilityforthejob.Rememberthatemployersreceivealotofapplications,soyouhavetomakeallyourdocumentsasreadableandasuser-friendlyaspossible.

Thelayoutofyourresumeshouldbeinasimplefont,11or12pointinTimesNewRomanorArialscript.Yourcontactdetailsshouldbeup-to-dateandthee-mailaddressseriousandnottoomuchofanattention-grabber.

Wegenerallyadvisepeoplenottoincludeageandmaritalstatusbecausesomepeople

objecttobeingaskedthesequestions.Likewise,youdon’thavetoincludeinformationaboutyourreligionthoughsometimesthisquestionmayappearontheapplicationform.It’sadvisabletoincludeallinformationaboutyourworkexperience,including

temporaryandpart-timejobssincethiswillgivetheemployersomeinsightintoyourbackgroundindealingwithcustomersandworkingaspartofateam.Ofcourse,giveallrelevantinformationaboutyoureducationandincludedetailsonyourinvolvementinsportsandvolunteerwork,too,becausethisshowsyourpersonality.Ofcourse,youshouldreadthejobadcarefullyandfollowtheinstructionsgiventhere.Makesurethatyougetapprovalfromyourreferencesbeforeincludingtheirnamesonyourresume.Anyquestions?

P9:

Manager:

Jane,whatwasyouroverallimpressionoftheapplicants?

Jane:

Iwasimpressedwithboth,butforverydifferentreasons.

Manager:

Yes,Iagree.Applicant1hasquitealotofexperience—overall20years,but

isalittleshortinacademicqualifications.

Jane:

Yes,that’struewhereasApplicant2hasanM.A.inHR,andaveryrecentone,

aswellasaGeneralBusinessdegree.It’sveryimportanttohaveup-to-date

theoreticalknowledge.

Manager:

You’rerightaboutthat,butontheexperiencesidedon’tyouthinkshe’salittleweak?

Jane:

Ofcourse,butshe’sworkedatthatmortgagecompany,whichhasgivenhersomeexperienceonthefinancialsideofthingswhereasApplicant1hashadmoreexperience,butinmoregeneralsituations.

Manager:

True,butlookatthewiderangeofresponsibilitieshe’shadinvery

importantHRareasatmanagementlevels.

Jane:

Butwe’relookingforsomeonewho’sateamplayerandthat’sprobablyeasierforapersonwho’snewintheworkplace.Iwonderabouttheflexibilityofapersonwho’sbeeninmanagementforsolong.

Manager:

Let’sinvitethembothforaninterviewandkeepthesequestionsinmindas

we’reinterviewing.

Jane:

Goodplan.I’llcallthemandmakearrangements.

P11:

John:

CanIsendane-mailinsteadofacoverletterwithmyapplication?

Teacher:

Yes,ofcourse,ifane-mailaddressisincludedinthead.Martha:

Iknowweusee-mailallthetimeandchattoeachother,butcanIuseitinthesamewayforbusinesscommunication?

Teacher:

No,definitelynot.Therearecertainrulesyouhavetofollow—wecallit

e-mailetiquetteandit’simportantthatyoufollowalltheseconventions.

Martha:

Sometimeswedon’tuseanopeninggreetinginoure-mails.IsthatOKfor

businesse-mail?

Teacher:

Youshouldalwaysopenwithagreetingandendwithafinalsalutation.Whenyoudon’tknowtheperson,usethesameopeningasyouwouldforaletter,thatis.Dearsoandso...Makesureyouaddyoursignatureattheend.Ifyou’resendingane-mailtoacolleagueorfriendyoucanjustusetheperson’sname.

John:

Whataboutlength?

Idon’tlikereadingfromthecomputerscreenandIhateit

whenIgetalonge-mail.

Teacher:

Ithinkmostofusfeellikeyou,John.It’sgoodtosticktoonepage—no

morethanaletter-sizedpageifprintedout.Youshoulduseparagraphsaswell.Whenyoulookatthecoverletteryouseeit’sdividedintoparagraphs—youshoulddothe

sameonthee-mail.

John:

CanIdependonthecomputertodothespell-checkandgrammar-check?

Teacher:

No,notreallybecause,asyouknow,thatfeatureisnotalwaysavailableonthee-mailprogramsomakesureyoucheckandeditityourself.Rememberalsothatit’sOKtoaddgimmickythingslikesmileyfaceswhene-mailingfriendsandfamily,

butneverinabusinesse-mail.

P12:

Speaker:

Knowinghowtoprepareandbehaveisoneofthekeystoasuccessfulinterview.Firstimpressionsarebasedonappearance,soitisveryimportanttopayattentiontohowyoudress.Wearclothesthatarefashionable,butappropriateandnevershowupforaninterviewinflashyloudclothing.Thisgivesaverypoorimpressionandpossiblycausesint