Know the types of communication 了解和理解沟通类型 英语作文.docx

Know the types of communication 了解和理解沟通类型 英语作文.docx

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Knowthetypesofcommunication了解和理解沟通类型英语作文

Knowandunderstandthetypesofcommunication

了解和理解沟通类型

Helloreaders!

Weallknowthatstudentlifedemandsalot,communicatingintherightwayisonesuchthing.Ifyouarenotabletoconveyyourpart,thanitisverydifficulttoachievethebestresults.So,hereIampresentingyouthetypesofcommunicationsothatyoucanknowthemandeffectivelyusetheminyourday-to-dayroutineaswell.

Whenitcomestotypesofcommunication,theonewhichneedsutmostattentionisitswrittenform.Allyourassignments,testsandexaminationpapersareexamplesofthesame.Inastudent’scasewrittencommunicationalsodependsuponhowwellheorsheknowsthesubjectoratopicaboutwhichtheyaresupposedtowrite.

Itisbettertostayversedwithallsuchthings.Ifyoufeelyouneedhelpinthisaspect,youcantakeassignmenthelp.Youwillsurelygetalltheneededinformationwiththerightinsighttoyourworkandaptknowledgeatthesametime.Havingtherightknowledgeisalwaysnecessary.

Now,let’sgetintotheoverviewandknowwhatallyouaregoingtoreadinthisarticle:

-Whatiscommunication?

-Processofcommunication

-Typesofcommunication

-7C’sofcommunication

-Whyeffectivecommunicationisnecessary?

-Barrierstoeffectivecommunication

Whatiscommunication?

Beforemovingtothetypesofcommunication,letsknowwhatcommunicationis.Thecommunicationisatwo-wayprocesswhereinthemessageintheformofideas,thoughts,feelings,opinionsistransmittedbetweentwoormorepersonswiththeintentofcreatingasharedunderstanding.

Simply,anactofconveyingintendedinformationandunderstandingfromonepersontoanotheriscalledascommunication.ThetermcommunicationisderivedfromtheLatinword“Communis”whichmeanstoshare.Effectivecommunicationiswhenthemessageconveyedbythesenderisunderstoodbythereceiverinexactlythesamewayasitwasintended.

CommunicationProcess

Yes,thisisthetimetoknowtypesofcommunication,buthowcanweknowthembetterifwedon’tunderstandtheprocessasawhole?

ThisiswhyIamgoingtodiscusscommunicationasaprocessinbrief.Hereitgoes:

Stage1.Sender

senderorthecommunicatoristhepersonwhoinitiatestheconversationandhasconceptualisetheideathatheintendstoconveyittoothers.

Stage2.Encoding

Thesenderbeginswiththeencodingprocesswhereinheusescertainwordsornon-verbalmethodssuchassymbols,signs,bodygestures,etc.totranslatetheinformationintoamessage.Thesender’sknowledge,skills,perception,background,competencies,etc.hasagreatimpactonthesuccessofthemessage.

Stage3.Message

Oncetheencodingisfinished,thesendergetsthemessagethatheintendstoconvey.Themessagecanbewritten,oral,symbolicornon-verbalsuchasbodygestures,silence,sighs,sounds,etc.oranyothersignalthattriggerstheresponseofareceiver.

Stage4.CommunicationChannel

TheSenderchoosesthemediumthroughwhichhewantstoconveyhismessagetotherecipient.Itmustbeselectedcarefullyinordertomakethemessageeffectiveandcorrectlyinterpretedbytherecipient.Thechoiceofmediumdependsontheinterpersonalrelationshipsbetweenthesenderandthereceiverandalsoontheurgencyofthemessagebeingsent.Oral,virtual,written,sound,gesture,etc.aresomeofthecommonlyusedcommunicationmediums.

Stage5.Receiver

Thereceiveristhepersonforwhomthemessageisintendedortargeted.Inallthetypesofcommunication,thereisalwaysareceiver.Hetriestocomprehenditinthebestpossiblemannersuchthatthecommunicationobjectiveisattained.Thedegreetowhichthereceiverdecodesthemessagedependsonhisknowledgeofthesubjectmatter,experience,trustandrelationshipwiththesender.

Stage6.Decoding

Here,thereceiverinterpretsthesender’smessageandtriestounderstanditinthebestpossiblemanner.Aneffectivecommunicationoccursonlyifthereceiverunderstandsthemessageinexactlythesamewayasitwasintendedbythesender.

Stage7.Feedback

TheFeedbackisthefinalstepoftheprocessthatensuresthereceiverhasreceivedthemessageandinterpreteditcorrectlyasitwasintendedbythesender.Thisissomethingwhichisalsoimportantinallthetypesofcommunication.Itincreasestheeffectivenessofthecommunicationasitpermitsthesendertoknowtheefficacyofhismessage.Theresponseofthereceivercanbeverbalornon-verbal.

TypesofCommunication

Finally,herecomesthepointonwhichthisarticleiscentred,i.e.,thetypesofcommunication.Whenitcomestothecategorisation,communicationisclassifiedondifferentbasis.Therearetypesofcommunicationonthebasisofwhereitisimparted.Also,wehavetypesofcommunicationonthegroundsofhowitisimparted,

Thecommunicationistheimportantfactorforthecommercialsuccessofanybusiness.Theorganisationalhierarchyalsodecidesthetypeofchannelthroughwhichthecommunicationpasses.

Onthebasisofthestatusofindividualsinvolvedinthecommunicationprocessandtheurgencyofthemessagetobesent,thetypesofcommunicationare:

1.FormalCommunication

2.InformalCommunication

1.FormalCommunication

Thefirstoneamongthetypesofcommunicationisformalcommunication.Itistheexchangeofofficialinformationthatflowsalongthedifferentlevelsoftheorganizationalhierarchyandconformstotheprescribedprofessionalrules,policy,standards,processesandregulationsoftheorganization.

Theformalcommunicationfollowsaproperpredefinedchannelofcommunicationandisdeliberatelycontrolled.Itisgovernedbythechainofcommandandcomplieswithalltheorganizationalconventionalrules.Intheorganizationalsetuptheformalcommunicationcanobserveanyofthefollowingforms:

Herethetypesofcommunicationinformalsense:

a）DownwardCommunication

b）Thedownwardcommunicationiswhentheinformationpassesfromthemanagementleveltothesubordinatelevel.Thisisthemostcommonformofformalcommunicationwhereincommunicationflowsdownwards,i.e.fromthepeopleoccupyingtoppositionsintheorganisationtothepeopleatlowerlevels.

Itmainlyincludesordersandinstructionsandcaneitherbewrittenororaldependingontheimportanceofthemessageandalsothestatusofindividualsinvolvedinthecommunicationprocess.Reports,emails,letters,manuals,etc.arethecommonlyusedcommunicationtools.

c）UpwardCommunication

Theupwardcommunicationiswhenthemessagepassesfromthesubordinateleveltothemanagementlevel.Here,thecommunicationflowsupwardsi.e.fromthesubordinatestothemanagersintheformofrequest,reports,suggestions,complaints,andinstructions.

d）LateralorHorizontalCommunication

HorizontalcommunicationmeanswhentheCo-workerswithdifferentareasofresponsibilities,butatthesamelevelintheorganizationcommunicatewitheachother.Thecommunicationbetweenthemanagersofadifferentdepartment,suchasmarketing,finance,production,HR,isthebestexampleofhorizontalcommunication.

e）CrosswiseCommunication

Whentheemployeesofdifferentdepartmentsatdifferentlevelscommunicatewitheachotherirrespectiveofthechainofcommand,thenthecommunicationissaidtobeadiagonaloracross-wisecommunication.Thecommunicationbetweenthefloormanagerandthesalesteamistheexampleofdiagonalcommunication.

Beingastudent,yourformalcommunicationalsoincludestheVIVAs,numerousassignmentsandothersuchthings.Ifyouwanttogiveyourbestinit,learnandunderstandyourcoursewell.Ifyouwantsomeonetohelpinthisaspect,youcanalsogoforonlineassignmenthelp.

Now,let’smovetotheNo.2inthelistoftypesofcommunication:

2.InformalCommunication

Thesecondinthelistoftypesofcommunicationisinformalone.Itistheunofficialformofcommunicationwhereintheinformationisexchangedspontaneouslybetweentwoormorepersonswithoutconformingtheprescribedofficialrules,processes,system,formalitiesandchainofcommand.

Theinformalcommunicationsarebasedonthepersonalorinformalrelationssuchasfriends,peers,family,clubmembers,etc.andthusisfreefromtheorganizationalconventionalrulesandotherformalities.Inthebusinesscontext,

Theinformalcommunicationischaracterizedbyanindefinitechannelofcommunication,whichmeansthereisnodefinitechainofcommandthroughwhichtheinformationflows.Hence,theinformationcanflowfromanywhere.Oftensuchcommunicationarisesoutofthesocialrelationsthatanindividualcreateswithotherpersonsonthebasisofcommoninterest,likesordislikes.

Therearefourtypesofcommunicationininformalsense:

SingleStrandChain

GossipChain

ProbabilityChain

ClusterChain

Thegossipintheorganizationisthebestexampleofinformalcommunication,whereintheemployeesofdifferentdepartmentirrespectiveoftheirhierarchicalpositionscometogetherandcommunicatewitheachother.Thegrapevinesatisfiesthesocialneedsofpeopleandsmoothenstheformalrelationsbyfillinginthegapsandevenbringtogetherdifferentpeoplewhodonotfallunderthecommonchainofcommand.

Further,thereareseveralformsofcommunicationthattheindividualsusetogivesomepatternorexpressiontotheirmessagessuchthatitiseasilyunderstoodbyall.Hereisadistinctionorcategorizationonthisbasis:

Themostcommontypesofcommunicationonthebasisofhowmessagesareexpressed

I）VerbalCommunication

Hereisthefirstinthislistoftypesofcommunication.Verbalcommunicationis,whereinyouspeakyoursubjectmatter,andotherslistentoitcarefullyandtrytoassociatemeaningwithi