Operations Management and Monitoring of an Exchange Server Organization.docx

Operations Management and Monitoring of an Exchange Server Organization.docx

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OperationsManagementandMonitoringofanExchangeServerOrganization

OperationsManagementandMonitoringofanExchangeServer2007Organization

MicrosoftCorporation

Published:

May2007

Updated:

August2007

Author:

MicrosoftExchangeDocumentationTeam

Abstract

Thisdocumentprovidesinformation,includingchecklistsfordaily,weekly,andmonthlytasks,relatedtooperationsmanagementofanExchangeServer2007organization.Inaddition,guidanceisprovidedforusingMicrosoftOperationsManager2005ServicePack1tomonitoranExchangeorganization.

Important:

ThisdocumentisacompilationofseveralExchangeServer2007Helptopicsandisprovidedasaconvenienceforcustomerswhowanttoviewthetopicsinprintformat.Toreadthemostup-to-dateoperationsandmonitoringtopics,visittheExchangeServer2007Library.

Informationinthisdocument,includingURLandotherInternetWebsitereferences,issubjecttochangewithoutnotice.Unlessotherwisenoted,thecompanies,organizations,products,domainnames,e-mailaddresses,logos,people,places,andeventsdepictedinexampleshereinarefictitious.Noassociationwithanyrealcompany,organization,product,domainname,e-mailaddress,logo,person,place,oreventisintendedorshouldbeinferred.Complyingwithallapplicablecopyrightlawsistheresponsibilityoftheuser.Withoutlimitingtherightsundercopyright,nopartofthisdocumentmaybereproduced,storedinorintroducedintoaretrievalsystem,ortransmittedinanyformorbyanymeans（electronic,mechanical,photocopying,recording,orotherwise）,orforanypurpose,withouttheexpresswrittenpermissionofMicrosoftCorporation.

Microsoftmayhavepatents,patentapplications,trademarks,copyrights,orotherintellectualpropertyrightscoveringsubjectmatterinthisdocument.ExceptasexpresslyprovidedinanywrittenlicenseagreementfromMicrosoft,thefurnishingofthisdocumentdoesnotgiveyouanylicensetothesepatents,trademarks,copyrights,orotherintellectualproperty.

©2007MicrosoftCorporation.Allrightsreserved.

Microsoft,MS-DOS,Windows,WindowsMedia,WindowsMobile,WindowsNT,WindowsPowerShell,WindowsServer,WindowsVista,ActiveDirectory,ActiveSync,Excel,Forefront,InternetExplorer,Outlook,SmartScreenandVisualBasicareeitherregisteredtrademarksortrademarksofMicrosoftCorporationintheUnitedStatesand/orothercountries.

Allothertrademarksarepropertyoftheirrespectiveowners.

Contents

OperationsManagementandMonitoringofanExchangeServer2007Organization1

Contents3

OperationsManagementandMonitoringofanExchange2007Organization7

MicrosoftOperationsFramework8

MOFandExchange20078

TheMOFProcessModel8

OperationsManagement15

StandardProcedures16

CentralizedVersusDecentralizedAdministration16

DailyTasks17

PerformingPhysicalEnvironmentalChecks18

PerformingandMonitoringBackups19

CheckingDiskUsage19

CheckingDiskSpace20

CheckingtheEventViewer20

MonitoringServerPerformance22

MonitoringNetworkPerformance24

WeeklyTasks25

MonthlyTasks26

AsNeededTasks26

MonitoringMailQueues27

UsingtheQueueViewer28

OperationsChecklists29

DailyOperationsChecklist29

Checklist:

PerformingPhysicalEnvironmentalChecks29

Checklist:

CheckBackups30

Checklist:

CheckCPUandMemoryUse31

Checklist:

CheckDiskUse31

Checklist:

EventLogs32

Checklist:

CheckIISLogsandPerformance33

Checklist:

ExchangeDatabaseHealth34

Checklist:

MAPIClientPerformance34

Checklist:

CheckQueueViewer35

Checklist:

MessagePathsandMailFlow35

Checklist:

SecurityLogs36

WeeklyOperationsChecklist37

Checklist:

CreateReports37

Checklist:

IncidentReports37

Checklist:

AntivirusDefense38

Checklist:

StatusMeeting38

MonthlyOperationsChecklist39

Checklist:

CapacityPlanning39

Checklist:

Hotfixes,ServicePacks,UpdateRollups,andSecurityUpdates39

SummaryChecklist40

Checklist:

Summary40

MonitoringExchange2007withMicrosoftOperationsManager2005SP142

SystemRequirementsandTuning42

HardwareandSoftwareRequirements43

Tuning43

QuickStartforExchange2007ManagementPackforMOM2005SP143

MOM2005Information44

ImportingtheExchangeManagementPack45

ConfigurationRequirements46

MigratingfromExchange2003toExchange200746

MigratingtoExchange2007:

WhatYouNeedtoKnow46

HowtoImporttheExchange2007ManagementPackintoMicrosoftOperationsManager49

ManualConfigurationStepsRequiredforSpecificCmdletsUsedinMOM50

EnablingRemoteUnifiedMessagingConnectivityMonitoring50

EnablingOutlookWebAccess,ExchangeActiveSync,andExchangeWebServicesConnectivityMonitoring53

EnablingExternalOutlookWebAccessConnectivityMonitoring53

InstallingMOMAdministratorandOperatorConsoles54

InstallingtheMOMAd