Social Business Letters商务社交信函.docx

Social Business Letters商务社交信函.docx

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SocialBusinessLetters商务社交信函

SocialBusinessLetters

商务社交信函

Sociallifeshouldnotbeseparatefrombusinesslife.Socialrelationscontributetothesuccessofabusinessbyfosteringawarmfriendshipanddevelopinggoodwillbetweenthecompanyanditspublic.

Theoccasionsthatcallforsocialbusinesslettersaremany.Allsuchlettersmustsoundsincere,andshouldavoidanyhintofasalespitch.

WritingSuggestions:

1）Fourprinciples:

prompt,sincere,concise,direct.

2）Giveattentiontoyourrelationshiptothepersonwhomyouarewriting,andadjustthetoneofyourmessageaccordingly.

3）Considerthecircumstancesoftheoccasionthatpromptsyoutowrite,andlimityourcommentsaccordingly.

4）Choosethemostappropriatestationery.

1.LettersofThanks感谢信

2.LettersofCongratulations祝贺信

3.LettersofSympathy/Condolence慰问/吊唁信4.LettersofSeasonalGreetings节日问候信

5.Invitations邀请信/请柬

1.LettersofThanks

Content:

1）Expressingappreciation表达感谢

Iamwritingtothankyoufor…

Thankyouverymuchfor…

Pleaseacceptmysincereappreciationfor…

2）Describingfeelings具体感受

Ienjoyedtheshortstayatyourhomewhichisbothdelightfulandmemorable.OurtriptoCanadawasverymuchenhancedbyyourkindarrangementsandhospitality.

Theclockyoupresentedtomewillserveasadailyreminderofyourhospitalityduringourstay,aswellasofthefriendshipbetweenus.

3）ExpressingGoodWishesandReciprocation良好祝愿，期望回报

IlookforwardtothechancetoreciprocateyourkindnesswhenyoucometoBeijingnexttime.

Ourbestwishesandwarmestregards.

Ilookforwardtomeetingyouagain.

CommonlyUsedSentencesinLettersofThanks

1）ThankyouforopeninganewaccountwithBankofSouthAmerica.Itisapleasuretoserveyou,andwelookforwardtoalongandcordialrelationship.2）IamwritingtoyoupersonallyjusttosayhowverymuchIappreciatethewarmwelcomeyouextendedtoourMr.WuYongwhenhevisitedyourtownlastweek.

3）Thisisjustanotetosay“Thankyou”foryoursupportoverthepastyearandtotellyouhowmuchweappreciatehavingyouforacustomer.

4）Iamparticularlygratefultoyouforhavingtakentimeoutofyourbusyschedulestomeetme.

5）Itwasthoughtfulofyoutosendmesuchawonderfulgift.

6）IwishtothankyoumostlyforthemanycourtesiesextendedtomeduringmybriefvisittoLondon.

7）ManythanksforyourmostusefulletterofMarch14andthematerialsenttomeseparately.Allthematerialwillbeinvaluabletomeinpreparingmybook.8）Thisistothankyouonceagainforsokindlymakingyourplantavailabletoourteamofvisitingengineers.Iknowtheywereveryimpressedwithyourworks,aswellasbythehospitalityshowntothem.

9）MywifeandIwishtothankyouandyourhusbandforthedelightfuleveningatyourhome.Itwasmostkindofyoutoaskusandweenjoyedeveryminuteofit.

10）MayIthankyoumostheartilyonbehalfofmyBoardofDirectors,foryourgoodwishesontheoccasionofthe50thanniversaryofourcompany?

11）Isincerelyappreciateyourwarmcongratulatorymessageonthecompletionofournewportfacility.

12）Thankyouverymuchforthesympathyandkindnessandyourkindofferofhelp.

2.LettersofCongratulations

Content:

1）Happinessatthenews高兴心情

Iwasdelightedtohearthat…

Iwasverypleasedtolearnthat…

Itwasindeedgratifyingtoreceivethenewsthat…

Itwasagreatpleasuretohearof…

Iwasoverjoyedtolearnthat…

2）Expressingcongratulations表达祝贺

Iwouldliketoextendmywarmestcongratulationstoyou.

Mycolleaguesjoinmeinsendingyouourwarmestcongratulations.Pleaseacceptourheartfeltcongratulationsonyour…

Webelievethatyouradvancementproperlyreflectsthequalityanddiligencethathascharacterizedyourworkineveryarea.

Iknowthatyourenthusiasmandexperienceinyourworkaretheveryqualitiesthatareneededforthisimportantposition.

3）Expressinggoodwishesforthefuture未来祝愿

Iwishyoueverysuccessinyourfuturecareer.

Bestwishesforyourcontinuedsuccess.

Welookforwardtoanevencloserassociationinthefuture.

Itishopedthattherelationshipbetweenourtwofirmscanbefurtherexpanded.Ourverybestwishesforcontinuedsuccessinyournewposition.Mayyoursuccessbecontinuedandlookforwardtoclosercooperationbetweenus.

CommonlyUsedSentencesinLettersofCongratulations1）IhavejustlearnedthatyouarejoiningJeroldandCo.asMarketingManagerandhastentosendyoumysincerecongratulationsandbestwishesforsuccessinyournewpost.

2）CongratulationsonyourpromotiontoSalesManager.NoonehasworkedharderthanyouoverthepastseveralyearsandIamdelightedtoseeyoureffortsrewarded.

3）ItisagreatpleasuretocongratulateyouonyourelectionasChairmanoftheManufacturers’Association.

4）ItisdelightednewsformetolearnthatyouhavebeenappointedChairmanoftheIndustrialandCommercialAssociation.

5）Pleaseacceptmywarmestcongratulationsonthistenthanniversaryofthefoundingofyourbusiness.

6）ItcameasnosurprisetometolearnthatyouhadbeenawardedtheOutstandingEntrepreneurfortheyearforyourexcellentworkinthefieldofmanagement.

7）Imustjustwritethislinetocongratulateyoumostheartilyonyourhappymarriage.Iwishyouthebestofeverythingforalltheyearsahead.

3.LettersofSympathy/Condolence

3.1LettersofSympathy:

1）Expressingsympathy表示同情关切

Wewereverysorrytolearnof…

Iwasdeeplydistressedtohearof…

IwasdeeplyconcernedwhenIlearnedthat…

2）Goodwishesforanearlyrecovery祝愿康复

Weareallprayingforyourquickandcompleterecovery.

Iwishyouacompleteandspeedyrecovery.

3）Offerofhelp提出帮助

PleasefeelfreetocontactmeifIcanbeofsomehelp.IfthereisanythingIcandotohelpyou,pleaseletmeknow.

DearMr.Denton,

IwasdistressedtolearnofyouraccidentwhenIcalledyouyesterday,butitwasgoodtoknowthatyouarenowovertheworstandareprogressingtowardrecovery.

Youhave,asalways,mykindestregardsandbestofgoodwishes.Sincerely,

DearMr.Simpson,

Wewereallverydistressedtolearnaboutthefirewhichcausedsuchdamagetoyourplant.

Wearewonderingwhetherwecanhelpinanywayandhopeyouwillfeelfreetocallonusforanyassistancewecanrender.Wewouldconsideritaprivilegetohelpoutafriendandcustomeratsuchatimeasthis.Yourssincerely,

3.2LettersofCondolence

1）Expressingsorrowatthenews表达悲哀

Itiswithgreatsorrow（regret）thatwehavereceivedthesadnewsofthelossof…

Wewereshockedtohearofthesuddendeathof…

Iwasindeedgrieved（deeplydistressed）tohearoftheuntimelypassingof…

2）Praiseorretrospect称赞故人或回顾

Weknowhowmuchhemeanttoyou.

Ihadtheprivilegeofknowinghimformanyyearsandalwaysadmiredhisintegrityandhighqualityofbusinessconduct.

3）Expressingcondolenceandsympathy表达哀悼之情，表示慰问Mystaffsjoinmeinconveyingoursinceresympathytomembersofhisfamily.Pleaseconveyoursympathytohisfamily.

Pleaseextendourprofoundsympathytoeveryoneinyourfamily.

DearSirs,

Itwaswithprofoundregretthatwereceivedthesadnewsofthesuddenanduntimelydeathofyourdeputymanagingdirector,Mr.Grant.Hispassingmustmeanagreatlosstoyourcompanyandhisassociatesandhewilllongberememberedbyallwhoknewhimandwhoworkedwithhim.

PleaseacceptourheartfeltcondolenceandconveyourdeepestsympathytoMrs.Grantandherfamily.

Yourssincerely,

DearJane,TherearenowordstoadequatelydescribethesadnessIfeltuponhearingofthesuddenpassingofBob.Iknowhowmuchhemeanttoyouandtoyourfamily.Thiswascertainlyagreatshocktohismanyfriendswhowillmisshimgreatly.Havinglostmyfathertwoyearsago,IamcloseenoughtorememberthepainandgriefIexperienced.Iknowthatwords,thoughcomforting,cannotreplacememory.Atthistimeofveryspeciallossforyou,Ijustwantyoutoknowthatyouareinmythought.Pleaseconveymyfeelingstoyourfamily.IfthereisanythingIcanhelp,pleasedonothesitatetocallonme.Affectionately,

CommonlyUsedSentencesinLettersofSympathy/Condolence1）Iamextremelysorrytohearthatyourillnesshasbecomemoreserious,andyouhavehadtogointohospital.

2）AllofusattheAmericanRubberCompanyweresorrytohearabouttheextensivefiredamagewhichyourCompanyhassustained.

3）ThenewsofthefatalaccidentwhichdeprivedyouofyourManagingDirector,Mr.SidneyHoward,cameasagreatshocktome.

4）Weknowhowdifficultitwillbetoreplaceamanofsuchexceptionalabilityandcharacter.

5）Itwaswithdeepestsorrow（regret）thatIlearnedofthepassingofyourwife.6）WeweredistressedbythenewsthatMr.Krollhasdied,andIamwritingatoncetoexpressourdeepsympathy.

7）IfIcanbeofanyassistancetoyou,pleaseletmeknowatonce.

8）Pleasecountusamongthosewhoshareyoursorrowatthissadtime.9）Everybodyheresendshisbestwishestoyouforaquickrecovery.

4.LettersofSeasonalGreetings

Content:

1）Thanksforthepastcooperation感谢以往合作

2）Goodwishesforthefuture对未来的祝愿

DearFriends:

Atthistimeofyearweliketolookbackandreflectonhowluckywearetohavesomanyloyalcustomerslikeyou.Wetrulyappreciatetheconfidenceyouhaveplacedinusandwanttothankyousincerelyforyoursupport.

WesendyouandyourfamiliesourbestwishesforaveryMerryChristmasandaNewYearfullofhappinessandsuccess.

Sincerelyyours,

DearMr.Cardwell:

Asanotheryeardrawstoaclose,itgives