西方礼仪复习总结.docx
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西方礼仪复习总结
Whicharetheformaloccasions（正式场合）whenonemightbeexpectedtowearmoreformalclothes?
OnFormalOccasions：
Interviews
Receivingcustomers接待客户
Receptionbanquet接待宴会
Ceremonies仪式
Someconcerts音乐会
Weddingsandfunerals婚礼和葬礼
Morningattire（服装）formen
Whatdoesmorningwearconsistof（构成）?
Suit（套装）Shirt（衬衫）Tie（领带）Socks（袜子）Shoes（鞋子）
Anyaccessories（配饰）
TheSuit
Whatisthebestmaterial（布料）foryoursuittobemadefrom?
Wool.羊毛Cotton棉布
WhyWool
Itkeepsitshapes形状,evenifyoustretch伸展it
Ithasamattefinish无光表面
Itlasts持续alongtime.
Linen亚麻布andCotton
Cooler清凉剂inthesummerastheyaresolight
Also,easilywrinkled皱巴巴的astheyaresolight
Whichcolorisbest?
Darker较暗的colorshavealwaysbeenassociated联系withauthority权威.Darkblue深蓝色isagoodchoice
However,somelighter浅的colorssuchasgrey灰,tan茶色andbeige米黄色canbeokaytoo.
Thesuitshouldbeofasolidcolor纯色,thatisjustonecolor,notmany.
Apinstripe细条纹canlookveryelegant.
Blackshouldbeavoided.Why?
Blacksuitsaretoosolemn庄严fordailyoccasions
Checkpatterns格子花纹aren’tconsideredverygoodforformalwear.
Twoorthreebuttons纽扣onthecoat.
DressShirt
Again,avoid避开man-madematerials.人造材料
Longsleeved长袖,cotton棉布orwool.羊毛
Whiteisalwaysapopularcolor.Thisiswhybusinessmenareoftencalled:
“Whitecollar”白领
Thecollarshouldbeslightlyhigherontheneckthanthesuitjacketandhaveslightlylongersleeves.衬衣领子稍高西服外套，衬衣袖子稍长西服袖子
Whichcolorsareokayforamansshirt?
White
lightcolours浅色
Onecolouronly
Tie（wool,silk丝绸）
Stripes条纹andusuallythinstripes细条纹
Avoidlargeorexaggerating夸张的patterns花样suchasflowers,animalsandcartooncharacters.卡通人物
Shoes（leather牛皮）
Whichtwocoloursareacceptable可接受的formansdressshoes?
Thisiseasy.
BlackDarkbrown深棕.OrBlack..
Andsmooth光滑,andleather皮质……andblack.
Oxfords牛皮鞋wingtips翼尖皮鞋loafers皮便鞋
Matchwithofthesuit,sometimesdarkerthanthesuit,butneverlighter.与西装相配，有时比西装颜色深，但永远不会比西装浅。
Socks
Longenoughsothatyourskinofshinwillnotbeexposedtootherswhenyousetdown.
Matchthecoloroftheshoes,alwaysdark,especiallyblack.
cotton
Jewelry
Thereisalimittohowmuchjewelryamancanwearandstillbetakenseriously.一个男人能穿多少珠宝，仍然被严肃对待是有限度的。
WatchesandringsONLY.
Howmanyringscanamanwear?
Themaximumnumberofringsamancanwearisoneperhand.
Usuallyjustoneisbest,hisweddingring.一个人可以戴的戒指的最大数量是一只手。
通常只有一个是最好的,他的结婚戒指。
Minimalismandsubtlety（nomorethan3pieces）.aweddingband,agoodwatch,aclassringandcufflinks.极简主义和微妙（不超过3件）。
一个结婚戒指，一块好表，一个职业戒指和袖口链扣
FortheLadies
Themorningattire服饰forladiesis?
Suit套装Blouse女装衬衫Scarf围巾Stockings丝袜/kneehighs膝上袜
ShoesAccessories配饰
Suit
Tailoredandtraditionallydesignedskirt-suitwiththelengthoftheskirtabout2.5cmaboveorbelowtheknees,nottoolong,nottooshort,orpant长裤suit,2-pieceor3-piecesuitwithtwoorthreebuttonsonthecoat.剪裁考究、传统设计的短裙套装，裙长在膝盖以上或以下2.5厘米左右，不要太长、不要太短，或长裤套装，两件套或三件套，外套上有两个或三个钮扣。
Howmanypiecesinthesuit?
套装多少件
Wediscussedbeforethemalesuitcouldcomeintwoorthreepieces.
Whataboutasuitforalady?
Whatisthebestmaterial（布料）foryoursuittobemadefrom?
Wool.羊毛Cotton棉布
WhyWool
Itkeepsitshapes形状,evenifyoustretch伸展it
Ithasamattefinish无光表面
Itlasts持续alongtime.
Linen亚麻布andCotton
Cooler清凉剂inthesummerastheyaresolight
Also,easilywrinkled皱巴巴的astheyaresolight
Whichcolorisbest?
Morechoicesthanmen’s,burgundy.深紫红色
Darker较暗的colorshavealwaysbeenassociated联系withauthority权威.Darkblue深蓝色isagoodchoice
However,somelighter浅的colorssuchasgrey灰,tan茶色andbeige米黄色canbeokaytoo.
Thesuitshouldbeofasolidcolor纯色,thatisjustonecolor,notmany.
Apinstripe细条纹canlookveryelegant十分优雅.
Blackshouldbeavoided.Why?
Blacksuitsaretoosolemn庄严fordailyoccasions
Checkpatterns格子花纹aren’tconsideredverygoodforformalwear.
TheBlouse
Womenwearlongsleevedblouses
Madefromwhat?
Cotton，linen
Whichcolorsaresuitable?
Solidlightcolors一致的浅色：
WhiteCream奶油色Ivory象牙白
EggShell卵壳色
Scarf
Traditional,ingoodcondition,standardsize90cm,noloudpatterns.传统，状况良好，标准尺寸90cm，无花哨图案。
Matchthesuit,conservative,nottooloudcolors搭配西装，保守，颜色不要太花哨
Silk丝绸
Shoes
Pumps,loafer-styleshoesorflats,coverladies’toesandheels,withtheheeloftheshoesfrom2.5cmto5cmhigh,nohigherthan5cm.轻便鞋、平底鞋或平底鞋，覆盖女士的脚趾和脚后跟，鞋跟从2.5厘米到5厘米高，不超过5厘米。
Samewithman’s
Stockings
Tights（pantyhose）,kneesocks,betternopattern,definitelynoruns（ladders）紧身衣（连裤袜），膝盖袜，最好不要有图案，绝对不要跑步（爬梯）
Skincolor
Silk
Accessories配饰
Leatherhandbag皮手提包,necklace项链,earrings,rings,watch,bracelet手镯,etc.butnomorethan4pieces.
Explainwhotheyare,notjustwhat
Don’tjustintroducethembynamewithoutgivingtheirprofession职业ortheircompany
Also,asmallpieceof一小段informationabouttheirachievementsorinterestmightgivethetwopeoplesomethingtotalkabout.
ForgettingNamesandMisintroductions
Ifyouforgetsomeone’sname,andyouknowthem.
Don’tpanic–everyonedoesit.
Confess坦白–tellthetruth–youwillbeforgiven
Reintroduce再介绍themwiththenameinformed了解andconfirmed确定（checkyougotitrightthistime）
Trytomakelightofthesituation轻描淡写状况,ajokeorhumorousremark幽默的评论aboutyourawfulmemory糟糕的记忆力etc
Ifsomeonemis-introducesyou.
Don’tmakeabigdealofit.小题大做
Smile
Sayquietly小声说
如“JustthoughtyouwouldliketoknowmynameisDengXiangpingnotDengXiaoping”.
Handshakes握手
Whenwemeeteachother,wegreet打招呼eachother.
Weoftenusedifferentwaystodothis.
Somebow鞠躬
Somehug拥抱
Somekiss
Someholdhands
Mostshakehands
Posture姿势
Standabout1.2metresawayfromtheotherperson
Iftooclose,stepsidewaysnotbackward.Why?
So,thepersondoesn’tthinkyouareavoidingthehandshake.
Extendyourrighthand,keepthethumbupandthefourfingerstogether.
Agoodhandshakeis
Firm坚定StrongShowsyouaredecisive果断,andtakecharge负责
Warmandenthusiastic热情Dry干的
Touchpalms手心,thenwrap包起来fingersaroundtheotherpersonshand.
Shakenomorethanthreetimes.
Shakefromtheelbow胳膊,nottheshoulder肩膀.
Leanforwardslightly轻微探身过去
Smile,lookthemintheeye
Say:
“Nicetomeetyou”etc.
Abadhandshake
Hesitant迟疑Apologetic歉意的Seemsyouarenotwillingtodoit.
Wetandclammy湿粘的Weak弱的Slippery不稳定的Lifeless死气沉沉
Also,canbetoostrong.Thebonecrusher配音
Whentoshakehands
Whatdoyouthink?
Whenyouseesomeoneyouknow,andwhensaygoodbye
Whensomeonecomestoyourofficetoseeyou,and?
Whensomeonecomestoyourhome…and?
Introductionsatbusinessorsocialsituations
Congratulatig祝贺someone
Atbusinessnegotiations商务洽谈
BusinessCards.
When
Informal非正式的meeting，exchangeatthebeginningofprattheendofthemeeting.Waitfortheopportunitycomeupnaturally自然地.
Suchassomeonespecificallyasksforitoryouareengaged从事inaconversationaboutbusiness.
Interestyourproductorserviceyourepresent
How
Presentingacardwithtwohandsconveys传达respect尊重.holdyourcardbythetwoupper上面的corners.角落
Accepting
Comment
respectgift
inplannerornotebookoronthetableinfrontofyou.
Noplacethecardinawallet皮夹thatwillbeputinyourbackpocket.
Noacardcase,putyourcardsinafrontorsidepocket.
Dosanddon’ts
Dobeprepared（twoforonetoonevisit,forthesecretary秘书）
Don’thandout分发torn破的orworn用旧的businesscards（cardsarecleanandcrisp新鲜withnofrayededges破损边缘orpenmarks钢笔记号，keepyourcardsinneatfromisabusinesscardcase）
Don’thandoutmorethanonecardtoanewcontact
Doexchangebusinesscardssmoothly平稳
Dotakeadvantage利用offreeadvertising广告
Donotenclosebusinesscardsinpersonaloremotionalcorrespondence.不要在个人或感情信件中附上名片
Neverwriteonsomeoneelse’sbusinesscard
Goingtodinner
SectionThree
FormalPlaceSettings
Thisiseasyenough.
Thiscouldbeintheexam.
Forks叉子
Placedwiththeirtines尖up
Leftsideofplate
Workfromtheoutsidein.
Order:
Salad,Fish*,Dinner（US）
Order:
Fish*,Dinner,Salad（Euro）
*Ifafishcourseistobeserved.
Someforkslikecocktailforkorseafoodforksarekeptbesidethesoupspoon.
Knives
Sameideaasforks.
Placedontheright
Sharpedgeofknifefacestheplate.锋利的刀口对着盘子
Orderaswithforks,workfromoutsidetoinside.就像用叉子一样，从外面到里面使用
Euro:
Salad,Dinner,Fish
US:
Dinner,Fish,Salad
Butterknifeiskeptonthebutterplate.黄油刀放在黄油盘上。
Spoons
Thesoupspoongoestothefarrightoftheknives.
Dessertspoons甜点匙andforksusuallyareplacedabovetheplacesetting.
Glassware
Consistsof:
WhitewineglassRedWineglassWaterGoblet高脚水杯
ChampagneglassSherryglass
Whichglassesarepresentdependsonwhichcourseyouwillbeserved.
Napkins
Normally,whenyouarriveataformaldinnerthefirstcourseisyettobeserved.
Yournapkinsisprobablysittingontheserviceplate,possiblyundertheplacecard.
Alternatively,thenapkinisplacedtotheleftoftheforks.
Layoutoftablewarep89
P75-79
Whenyoufirstcometothecompany
Greeteveryoneandshakehands
Askeachperson–nameandjob
Readtheirbiographies（ifavailable可获得的）
AgeNameBirthdayPhotoFamily
Showwhyyouhavebecomethechosenone:
Yourbackground背景
Yourexperience
Yourspecialknowledgeinaspecificarea
Makesuretheyknowyouneedtoberespected.
Finishthemeeting
Howpleasedyouaretobeworkingwiththem.
Youarelookingtobepartofateam
Youareconfidentthatyouwillbesuccessful.
DealingwithPersonalproblemsofemployeesandolderfolkp104-105
theinformationaboutbusinessletters
Onpages128and129,makesureyouknowaboutthepartsoftheletternumbered1,2,6,7
升级会员 