bec中级口试真题.docx

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bec中级口试真题.docx

bec中级口试真题

BEC中级口试全真试题PartⅡ

isimportantwhenplanningapresentation?

FindingoutabouttheaudienceResearchingthetopic

isimportantwhenaimingtoimprovecustomerservice?

StaffTrainingCustomerSatisfactionSurveys

isimportantwhenmanagingaproject?

EncouragingTeamworkKeepingtoschedule

isimportantwhenmotivatingstaff?

FinancialbenefitsCareerdevelopmentOpportunities

isimportantwhendealingwithcompetition?

PricingpoliciesAdvertisingstrategies

isimportantwhenplanninghealthandsafetytraining?

SelectingtopicsSelectingstafftoattend

7:

Whatisimportantwhenchoosingnewofficeequipment?

PricesanddiscountsBrandnames

isimportantwhenentertainingforeignbusinessclients?

VenueforentertainmentCulturalDifferences

isimportantwhenaimingtoreachnewmarkets?

MarketresearchAdvertising

isimportantwhenchoosingamanagementtrainingcoursetoattend?

ProgramContentsLengthofcourse

isimportantwhenrelocatingabusiness?

LocalworkforceavailableLocationofsite

isimportantwhenadvertisinganewproduct?

TargetmarketsChoiceofmedia

isimportantwhenstartinganewjob?

KnowledgeofcompanyproceduresHelpfromcompanystaff

isimportantwhenselectingstaffformarketingtripsabroad?

PositioninthecompanyPreviousexperienceofothercountries

isimportantwhenaimingtoreduceproductioncosts?

EfficiencyofproductionlineCostofrawmaterials

isimportantwhenchoosingpeopletoworkinteams?

VarietyofexperiencePersonalqualities

isimportantwhendealingwithaheavyworkload?

TimemanagementSharingtasks

isimportantwhendevelopingnewproducts?

MarketresearchPricing

isimportantwhenbeinginterviewedforajob?

InformationaboutthecompanyPersonalappearance

isimportantwhenexhibitingatatradefair?

QualityofdisplayStaffselected

isimportantwhenintroducingarewardsystemforstaff?

PurposeoftherewardsystemTypesofrewardoffered

isimportantwhenentertainingclients?

TypesofactivitiesCost

isimportantwhenchoosingretailpremisestorent?

LocationLengthofcontract

isimportantwhendecidingonpackagingforproducts?

ImageProductionprocess

isimportantwhenselectingstaffforpromotion?

AttitudetoworkCurrentperformance

isimportantwhenconsideringacareerchange?

FuturestudyortrainingOpportunitiesforfuturepromotion

isimportantwhenplanninganadvertisingcampaign?

MarketresearchSelectingappropriatemedia

isimportantwhenchoosingtransportforabusinesstrip?

ConvenienceCost-effectiveness

isimportantwhenaimingforpromotion?

QualityofperformanceCompanyloyalty

isimportantwhenexportinggoodsorservicesforthefirsttime?

PersonalContactsProfessionaladvice

isimportantwhendealingwithcomplaintsfromclients?

OfferinganapologySuggestingasolutiontotheproblem

isimportantwhensettingpricesfornewproducts?

ProductioncostsCompetitors’prices

isimportantwhenaimingtoreducestaffturnover?

FinancialincentivesCareerstructure

33.Whatisimportantwhenplanningthelayoutofanewstore?

AttractivenessSecurityofgoods

isimportantwhenchoosinganewsalesagent?

ExperienceofagentNumberofcontacts

35Whatisimportantwhenmonitoringthequalityofserviceprovided?

FeedbackfromcustomersCheckingsalesfigures

36:

Whatisimportantwhen…?

selectingapplicantsforajobworkexperiencepersonalqualities

37:

Whatisimportantwhen…?

choosinganewsupplierpriceanddiscountsreputation

38:

Whatisimportantwhen…?

aimingtoimproveproductionqualityup-to-dateequipmentstafftraining

39:

whatisimportantwhen…?

preparingforajobinterviewstudyingthejobadvertisementfindingoutaboutthecompany

40:

whatisimportantwhen…?

decidingwhethertoattendaconferencevenuespeakers

41:

Whatisimportantwhen…?

developingnewproductsmarketresearchcostsinvolved

BEC中级口试全真试题PartIII

1.ProgramforNewStaff

Themanufacturingcompanyyouworkforwouldliketointroduceafullprogrammeoftrainingfornewstaff.Youhavebeenaskedtohelppreparetheprogramme.

Discussthesituationtogether,anddecide:

---whatshouldbecoveredbythetrainingprogramme

---howelsenewstaffcanbehelpedtosettleintotheirjobsasquicklyaspossible

2CompanyDressCode

YourManagingDirectorisunhappywiththegeneralstandardofdressamongstaff.

Youhavebeenaskedtomakerecommendationsaboutintroducingadresscodeorcompanyuniform.

Discussthesituationtogether,anddecide:

---whattheadvantagesanddisadvantagesofhavingacompanyuniformwouldbe

---whatkindofdresscodewouldbeappropriateforstaffindifferenttypesofjobs

3StaffTraining

Yourcompanyhasdecidedtouseanoutsideagencyfortrainingsalesstaff.

Youhavebeenaskedtohavepreliminarydiscussionswiththeagencytoorganisethis.

Discussthesituationtogether,anddecide:

---whatinformationyouwillneedtoprovidefortheagency

---whatkindsofquestionsyouwillneedtoasktheagency

4.CompanyVideo

Themanufacturingcompanyyouworkforisplanningtomakeavideotoshowtopotentialcustomersandinvestors.Youhavebeenaskedtohelpwithplanningthevideo.

---Discussthesituationtogether,anddecide:

---whichdepartmentsandactivitiesinthecompanyshouldbeincludedinthevideo

---whichcompanypersonnelshouldappearinthevideo

5.BusinessMagazineArticle

Aninternationalbusinessmagazineissendingajournalisttowriteaboutyourregion,andwantstoincludeanarticleabouttheretailcompanyyouworkfor.

Youhavebeenaskedbyyourcompanytohelpthejournalistplanthearticle.

Discussthesituationtogether,anddecide:

---whatkindsofinformationshouldbeincludedinthearticle

---howthisarticlecouldbenefityourcompany

6.OpeningaBranchAbroad

Theretailcompanyyouworkforhasdecidedtoopenabranchabroadforthefirsttime.

Youhavebeenaskedtohelpwiththeplanningofthenewbranch.

Discussthesituationtogether,anddecide:

---whatstaffingarrangementsmightbenecessaryforthenewbranch

---whichinformationaboutpremisesinthatcountryitwouldbeusefultofindoutabout

7.EntertainingForeignClients

Yourcompanyisentertainingagroupofforeignclientsforthreedays,includingonenon-workingday.

Youhavebeenaskedtoplanaprogrammeforthevisit.

Discussthesituationtogether,anddecide:

---whatkindsofactivitieswouldbesuitableforthevisit

---whatinformationitwouldbeusefultoknowabouttheclientsbeforefinalizingtheprogram

8.WorkExperienceProgramme

Themanufacturingcompanyyouworkforhasdecidedtoofferatwo-weekworkexperienceprogrammeforasmallgroupofstudentsfromalocalbusinesscollege.

Youhavebeenaskedtohelpwiththepreparationsforthisprogramme.

Discussthesituationtogether,anddecide:

---whatkindsofworkexperiencethecompanymightoffer

---howtheparticipantsshouldbeselected

9.EnglishLanguageTraining

Yourcompanyisplanningtooffer30hoursofEnglishlanguagetrainingtoemployees.

Youhavebeenaskedtohelpwiththeplanningandorganizationofthetraining.

Discussthesituationtogether,anddecide:

---howtoencourageemployeestotakepartinthetraining

---whatkindofschedulewouldbesuitableforthetraining

10.Teamwork

Yourcompanyissendingasmallgroupofemployeesawaytogetherforthreedaystoencouragethemtoworkasateam.

Youhavebeenaskedtohelpplantheprogramme.

Discussthesituationtogether,anddecide:

---whatpracticalarrangementsthecompanyneedstomakebeforethetrip

---whatworkandleisureactivitieswouldbesuitableforthegroup

BusinessTrip

Yourcompanyisattendingatradefairinaforeigncountryforthefirsttime.

Youhavebeenaskedtohelpwiththepreparationsforthetrip.

Discussthesituationtogether,anddecide:

---whattravelandaccommodationarrangementsyouwillneedtomakebeforethetrip

---whichkindsofbusinesscustomsintheforeigncountryitwouldbeusefultoknowabout,andhowtofindoutaboutthesebeforethetrip

12.(Forthreecandidates)EntertainingForeignClients

Yourcompanyisentertainingagroupofforeignclientsforthreedays,includingonenon-workingday.

Youhavebeenaskedtoplanaprogrammeforthevisit.

Discussthesituationtogether,anddecide:

---whatkindsofactivitieswouldbesuitableforthevisit

---whichmembersofstaffshouldaccompanythevisitors

---whatinformationitwouldbeusefultoknowabouttheclientsbeforefinalizingtheprogramme

13.ForthreecandidatesWorkExperienceProgramme

Themanufacturingcompanyyouworkforhasdecidedtoofferatwo-weekworkexperienceprogrammeforasmallgroupofstudentsfromalocalbusinesscollege.

Youhavebeenaskedtohelpwiththepreparationsforthisprogramme.

Discussthesituationtogether,anddecide:

---whatkindsofworkexperiencethecompanycouldoffer.howtheparticipantsshouldbeselected

---whatfeedbackandevaluationshouldtakeplaceaftertheprogrammehasfinished

14ForthreecandidatesEnglishLanguageTraining

Yourcompanyisplanningtooffer30hoursofEnglishlanguagetrainingtoemployees.

Youhavebeenaskedtohelpwiththeplanningandorganizationofthetraining.

Discussthesituationtogether,anddecide:

---whichstaffwouldbenefitmostfromEnglishlanguagetraining.howtoencourageemployeestotakepartinthetraining

---whatkindofschedulewouldbesuitableforthetraining

15ForthreecandidatesTeamwork

Yourcompanyissendingasmallgroupofemployeesawaytogetherforthreedaystoencouragethemtoworkasateam.

Youhavebeenaskedtohelpplantheprogramme.

Discussthesituationtog

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