SURVEY;指令查看软件事件记录,找到状态为ACTIVE的
ORDERED
WOWHMSC1*57/GB/0/1/06/06NVT-745TIME0208231100PAGE1
SOFTWARERECOVERYSURVEY
EVENTTYPEEXPLANATIONEVENTCNTFRDEL
19APPLERRERRORREPORTEDBYPROCEDUREFLERROR456
18APPLERRERRORREPORTEDBYPROCEDUREFLERROR
17APPLERRERRORREPORTEDBYPROCEDUREFLERROR
16APPLERRERRORREPORTEDBYPROCEDUREFLERROR432
15APPLERRERRORREPORTEDBYPROCEDUREFLERROR167
14APPLERRERRORREPORTEDBYPROCEDUREFLERROR5
13APPLERRERRORREPORTEDBYPROCEDUREFLERROR
12APPLERRERRORREPORTEDBYPROCEDUREFLERROR138
0FORLOPPMANUALLYINITIATEDFORLOPPRELEASE0
61FORLOPPFORLOPPRELEASEREQUESTEDFROMAPPL1
53FORLOPPMANUALLYINITIATEDFORLOPPRELEASE0
48FORLOPPMANUALLYINITIATEDFORLOPPRELEASE0
44LARGEFUNCTIONCHANGEWITHSIDESWITCH
43LARGECOMMANDORDEREDRESTART
42SMALLREST.OFAPZBLOCKSINSB/SEATFC
24LARGEFUNCTIONCHANGEWITHSIDESWITCH
EVENTCODEINF1INF2INF3INF4SIDESTATEDATETIMEACTIVE
19H'4300H'6C02H'0201H'00D1H'002EA-EXPARAL0208220841YES
18H'4300H'6C02H'0201H'00D1H'002EA-EXPARAL0208220838NO
17H'4300H'6C02H'0201H'00D1H'002EA-EXPARAL0208220835NO
16H'4300H'6C02H'0201H'00D1H'002EA-EXPARAL0208210747NO
15H'4300H'6C02H'0201H'00D1H'002EA-EXPARAL0208202259NO
14H'4300H'6C02H'0201H'00D1H'002EA-EXPARAL0208202244NO
13H'4300H'6C02H'0201H'00D1H'002EA-EXPARAL0208202241NO
12H'4300H'6C02H'0201H'00D1H'002EA-EXPARAL0208201421NO
0H'310CH'0000H'0144H'0001H'0000A-EXPARAL0208191235NO
61H'3100H'0146H'0001H'0000H'0002A-EXPARAL0208161158NO
53H'310CH'0000H'0607H'0000H'0000A-EXPARAL0207311619NO
48H'310CH'0000H'0001H'000FH'0000A-EXPARAL0207191537NO
44H'900DH'0000H'0000H'0000H'0000BSINGLE0207122350NO
43H'9003H'0000H'0000H'0000H'0000BSB-SEP0207122246NO
42H'900BH'0000H'0000H'0000H'0000BSB-SEP0207122243NO
24H'900DH'0000H'0000H'0000H'0000BSINGLE0205192223NO
END
RECTYPE=APPLERR;指令去活该记录,使其状态变为DEACTIVED
A2/APT"WHMSC6*57/GB/0/"3990208231111
CCITT7SIGNALLINGLINKFAILURE
LSSPIDSLCST
2-17-255-4HLSTPB0C7ST2C-9
SDL
MLSTPB-0,C7BTC4-1
FCODEINFOREASON
100H'0EXCESSIVEERRORRATEWHILSTIN-SERVICE
七、用户非法登陆告警
A2/APZ"WHHLR3*57/GB/0/"0010207132332H'0001-0000
USEREXCEEDEDALLOWEDACCESSATTEMPTS
USERSOURCETIME
NVT-2000006300813
此告警出现说明用户登陆输入口令不正确,且输入错误达到三次以上。
通常这类告警一段时间后能自动消除,但是FORLOPP未能正常释放,所以仍然存在,为避免无意义的告警出现,可人工释放FORLOPP。
1、ALLIP:
ACL=A2,FID=YES;显示告警的FORLOPPID,如上所示
2、SYFIP:
FID=H'1-H'0;显示该FORLOPP的FUNCTIONBLOCK和FILENUMBER
3、SYFRI:
FID=H1-H0,FILENUM=xx,BLOCK=xxx,INT=xx;释放FORLOPP
八、GROUPSWITCH交换矩阵告警
此告警出现说明TSM或SPM出现硬件故障,可根据告警和测试提示换板修复。
1、TSM=TSM-B-1;查看TSM设备状态,WO/S说明虽然是工作状态,但怀疑有故障
GROUPSWITCHSTATE
UNITSTATEBLSTATEVARIANT
TSM-B-1WO/S4
END
2、TSM=TSM-B-1;闭掉该设备
ORDERED
UNITRESULTINFO
TSM-B-1EXECUTED
END
3、TSM=TSM-B-1;用指令让交换机自行进行检测
ORDERED
UNITTCASEFCODE
TSM-B-1117
POSSIBLEFAULTYCARDS
UNITSUBUNITMAGCARD
TSM-B-1LMU-1
CILSU
EMC
C7ETC4-385-ETC32
END
检测结果说明有以上板可能发生故障,但通常TSM工作状态不正常是由TSM所连接的SNT引起,这时我们可以首先通过指令测试SNT是否有错误,然后按提示依次换板。
SNT和TSM之间会相互影响工作状态。
4、SNT=C7ETC4-385;根据测试结果,显示SNT连接TSM的位置确认连接关系
SWITCHINGNETWORKTERMINALCONNECTIONDATA
SNTSNTVSNTPDIPDEVDEVP
C7ETC4-3851TSM-1-1385C7B4C7BTC4-12320&&-12351
END
5、SNT=C7ETC4-385;闭掉SNT
6、SNT=C7ETC4-385;指令进行SNT错误测试
ORDERED
<
SWITCHINGNETWORKTERMINALTESTRESULT
SNTTCASEFCODESUBSNTFCINFO
C7ETC4-3851
NOFAULTSFOUND测试结果说明SNT没有错误
END
7、SNT=C7ETC4-385;解闭SNT
ORDERED
<
SWITCHINGNETWORKTERMINALDEBLOCKINGRESULT
SNTRESULTINFO
C7ETC4-385EXECUTED
END
8、关电,更换LMU-1板。
注:
此示例为BYB202老硬件故障处理办法。
对于新硬件BYB501,如果测试结果为TS4B板故障,更换TS4B板时须闭掉该板上的全部TSM,一共4个和4个TSM所连接的EM,方能换板。
9、TSM=TSM-B-1;开电,重新进行TSM测试
UNITTCASEFCODE
TSM-B-11
NOFAULTSFOUND
END
10、测试无误后,解闭TSM,即恢复正常。
TSM=TSM-B-1;
九、网络同步错误告警(即时钟错误)
A2/APT"WHMSC6*57/GB/0/"9300208281604
NETWORKSYNCHRONIZATIONFAULT
RCM/CCM/DIP/EXTSTATEFCODE
RCM-0BLOC3
此告警说明参考时钟存在硬件故障。
可以进行测试后换板修复,处理步骤如下:
1、RCM=RCM-0;闭掉该时钟
EXECUTED
2、RCM=RCM-0;交换机自行测试该参考时钟
ORDERED
RCM/CCM/DIP/EXT
RCM-0
CLOCK-REFERENCESIGNALTOTALLYMISSING
POSSIBLEFAULTYBOARDS
MAGBOARD
RCM-0POU-1
POU-0
RPU
ROU
CLM-0RCU
CLM-1RCU
CLM-2RCU
END
<
测试结果说明电源故障导致参考时钟信号全部丢失,按提示关电,更换电源板,然后开电重新测试。
若错误仍然如上所失,可尝试依次更换后续板块。
如果仍然无效,用万用表测量电源线输入电压以及POU板输入输出电压是否正常。
确认是否为电源线或机框故障,然后更换相应硬件。
直至测试无误,解闭设备后工作状态正常为止。
A2/APT"WHMSC5*57/GB/0/"9300208281604
NETWORKSYNCHRONIZATIONFAULT
RCM/CCM/DIP/EXTSTATEFCODE
RCM-0BLOC5
此告警说明参考时钟的振荡频率偏仪移较大,可以通过测试,指令修复,测试步骤同上,测试结果如下
1、RCM=RCM-0;交换机自行测试该参考时钟
ORDERED
CLOCK-REFERENCETESTRESULT
RCM/CCM/DIP/EXT
RCM-0
CLOCK-REFERENCEFAULT-FREE
POSSIBLEFAULTYBOARDS
MAGBOARD
RCM-0ROU
END
2、NSFMI:
RCM=RCM-0;对RCM的相关频率偏移情况进行测试。
ORDERED测试结果将在30分钟或5小时后出现
CLOCK-REFERENCERESULTOFFREQUENCYDEVIATIONMEASUREMENT
RCM/CCM/DIP/EXT
RCM-0
PERFORMED
RELATIVEFREQUENCYDEVIATION=0(UNIT:
1/100000PPM)
END
3、NSDAP;查看时钟模块的监测数据
CLOCK-REFERENCESUPERVISIONDATA
SYNCHMODESTATE
SINGLEOPERATING
STATICDATA
RCM/CCM/DIP/EXTCL