管理体系认证审核总结报告.docx
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管理体系认证审核总结报告
MANAGEMENTSYSTEMCERTIFICATION管理体系认证
AuditSummaryReport审核总结报告
Organisation
组织名称:
Address
组织地址:
Standard标准
ISO/TS16949:
2009
Representative:
组织代表:
Mr.先生
Site(s)audited
审核地点:
EAC/NACEcode
行业代码
EAC:
17;NACE:
28.4
Auditdate(s)审核日期:
2011Apr.27-29
LeadAuditor
主任审核员:
CertificateNumber
证书编号:
3-GE-08-07-1631
Co-Auditor
其他审核员:
Nil,
CertificateNumber
证书编号:
N/A
Suppliercode
供应商代码
Thisreportisconfidentialanddistributionislimitedtotheauditteam,theclientrepresentativeandtheSGSoffice
该报告是文件,仅限于分发到审核小组,公司代表,及SGS办公室
1.1Auditobjectives.审核目的
Theobjectivesofthisauditweretoconfirmthatthemanagementsystem:
本次审核目的是确认管理体系:
∙conformswithalltherequirementsofISO/TS16949:
2009符合ISO/TS16949:
2009的所有要求
∙oftheorganisationhasbeeneffectivelyimplemented已有效实施,
∙iscapableofachievingtheorganisation’spolicyobjectives能达成组织的方针目标
1.2Scopeofthecertification.认证围
Manufactureofstampingandweldingmetalpartsforautomotivedrivercabandchassis.
用于汽车驾驶室和底盘冲压焊接零部件的制造
DoesthissitehaveSupportingActivities?
(Rule5.5)
Allrelevantsitesorremotelocationsshallbelistedinsection1.9ofthisreport
这个现场有其他支持活动吗?
(规则5.5)
所有相关现场或远程场所应该在此报告的1.9章节部分列出。
Yes
No
Hasthisscopebeenamendedasaresultofthisaudit?
审核结束时认证围是否有所更改?
Yes
No
1.3Currentauditfindingsandconclusions.本次审核的发现点及结论
Theauditteamconductedaprocessbasedaudit.ThestructureoftheauditwasinaccordancewiththeAuditPlanandtheAuditPlanningMatrix.Theauditteamthereforerecommendsthat
审核小组进行了基于过程的审核.审核的结构符合审核计划及审核策划矩阵.审核小组因此推荐
∙registrationtoISO/TS16949:
2009is
ISO/TS16949:
2009认证注册
openstatus待定状态/awarded获得/continued持续/suspended暂停/withdrawn撤销
∙thatletterofconformancetoISO/TS16949:
2009isawarded
获得ISO/TS16949:
2009符合性证明函
Numberofnon-conformitiesidentified:
识别出的不符合项数目:
Major严重
0
Minor轻微
4
ClientSignature客户签名:
Date日期:
1.4Previousauditresults.以往的审核结果
Theresultsofthelastauditofthissystemhavebeenreviewed,inparticulartoassureappropriatecorrectionandcorrectiveactionhasbeenimplementedtoaddressanynonconformityidentified.Thisreviewhasconcludedthat:
对上次的审核结果已进行了评审,特别是针对已识别出的不符合项的纠正预防措施已确保实施.该评审的结论是:
AllfindingsintheStage1reporthavebeenproperlyaddressed已适当解决了第1阶段报告的所有发现点
Anynonconformityidentifiedduringpreviousauditshasbeencorrectedwithin90daysandthecorrectiveactioncontinuestobeeffective(Rules5.11).已在90天纠正了针对前次审核中识别出的任何不符合,且纠正措施持续有效(规则条款5.11).
Anynonconformityidentifiedduringpreviousaudits(thathavealreadybeen100%resolvedwithanactionplan)havenowbeenfullyimplemented&verifiedatthisvisit(Rule5.11)
Includeadditionaltimeifrequiredatthisvisittoverifycorrectiveactionplan.以往审核识别的任何不符合项(已经有措施计划并100%解决)现在已全部实施措施,并在本次审核中得到验证(规则条款5.11)。
在本次审核中验证纠正措施计划所需要的额外时间已包括。
Themanagementsystemhasnotadequatelyaddressednonconformityidentifiedduringpreviousauditactivitiesandthespecificissuehasbeenre-definedinthenonconformitysectionofthisreport.
管理体系尚未针对前次审核中识别出的不符合采取有效措施,在本报告中又再提出了具体的纠正措施要求
1.5Auditfindings.审核发现点
Thefollowingkeyconsiderationsinrespectoftheorganisation’smanagementsystemwereassessed:
针对组织管理体系的以下关键部分进行了评估:
ThemanagementsystemdocumentationdemonstratedconformitywiththerequirementsofISO/TS1949:
2009andprovidedsufficientstructuretosupportimplementationandmaintenanceofthemanagementsystem.
管理体系文件显示符合ISO/TS16949:
2009要求,并提供足够的架构支持管理体系的实施与维持
Yes
No
Theorganisationhasdemonstratedeffectiveimplementationandmaintenance/improvementofitsmanagementsystem
组织已表明能有效实施与维持/改进其管理体系
Yes
No
Theorganisationhasdemonstratedtheestablishedandtrackingofappropriatekeyperformanceindicatorsand/ortargetsandmonitoredprogresstowardstheirachievement
组织表明已建立及跟踪其适当的关键绩效指标/目标,并已监控进展的状况
Yes
No
Theinternalauditprogrammehasbeenfullyimplementedanddemonstrateseffectivenesstowardsachievingcontinuousimprovement.Auditshavebeenconductedusingproperlyqualifiedauditors
已完整实施部审核程序,并表明朝达成持续改进目标的有效性.已使用适当的合格审核员进行部审核
Yes
No
Throughouttheinternalauditprocess,themanagementsystemdemonstratedoverallconformancewiththerequirementsofISO/TS16949:
2009
通过整个部审核过程,显示管理体系总体上符合ISO/TS16949:
2009要求
Yes
No
Themanagementreviewprocessdemonstratedcapabilitytoensurethecontinuingsuitability,adequacyandeffectivenessofthemanagementsystem
管理评审过程显示有能力确保管理体系的适宜性,充分性和有效性.
Yes
No
Theorganisationhasidentifiedallapplicablecustomerspecificrequirements
组织已识别了所有有关的客户特殊要求
Yes
No
Theclientiseligiblefortransferasstipulatedin3rdEdIATFRules7.0.
Thiswasverifiedpriortothetransferaudit.
客户能够按照IATF认证规则第三版条款7.0规定的要施转换审核。
这已在此转换审核前得到验证确认。
Yes
No
N/A
CertificationclaimsareaccurateandinaccordancewithSGSguidance
认证申明是准确的,符合SGS指南
Yes
No
N/A
Commentsonnegativefindings:
对负面发现点的说明
1.6Objectiveevidenceseenbyprocess.各过程所见客观证据
Thespecificprocesses,activitiesandfunctionsreviewedaredetailedintheAuditPlanningMatrixand
theAuditPlan.Inperformingtheaudit,variousaudittrailsandlinkagesweredeveloped,includingthe
followingaudittrails,followedthroughout:
审核的具体过程,活动及功能在审核策划矩阵及审核计划中有详细说明.为完成该次审核,在整个审核过程
中,已设计了多种审核思路及联接部分,包括以下审核思路:
Businessplan,Dataanalysis,Continualimprovement,Internalaudit,Managementreview:
AuditTrail:
organizationvisionsbusinessplanningqualitypolicyandobjectivesdataanalysisperformancereviewannualauditplanningsystemauditprocessauditsproductauditsmanagementreviewinputmanagementreviewimprovementneedsimplementingandverifyingimprovements.
Sampled:
2011yearlyBusinessPlanandMid-termBusinessPlan;qualityobjective/targets,DPPM,customersatisfaction,OTDrate,FQCconformingrate,scrapedrate;qualitylosscostincludinginnerandouterlosscost;2011yearlyannualauditplan,auditchecklist,systemauditsummeryreportandCARclosed,processauditreports,productauditreports;weekly/monthlyqualitymeetingincludingimprovementneedsandverificationasmeetingmemosandreports,yearlymanagementreviewandmanagementreviewsummaryreport.
Contractreview,Productdelivery,Serviceprocess,CSmonitoring:
AuditTrail:
ProcessKPIreviewedmarketingresearchcustomercommunicationcustomerrequirementsreviewandconfirmationquotationandbusinessagreementsproductionplanningproductionschedulingemergencyplanShippingplandeliverycontrolcustomerpropertymanagementcomplainthandlingcustomersatisfactionassessmentpaymentscontrol.
Sampled:
theautocustomer:
DongfengLiuzhouMotorCo.,Ltd,Customersatisfactionstatuswasassessedonceayear,thecustomersthoughtthisorganizationwassatisfactory.Thecustomer’sP/Owerereviewedwhenitwasreceived,e.g.PartsPurchasePlanin2010Dec,2011Mar.andApr.fromDongfengLiuzhouMotorCo.,Ltd.
Processdesign:
AuditTrail:
ProcessKPIreviewedreceivingnewprojectfoundingcross-functionteamreviewofcustomerinformationandrelevantrequirementsprocessdevelopmentplanningprocessdesigninputprocessdesignoutputprojectapprovalprocesssamplemakingandverificationsamplecustomerapprovalproductiontrialinitialprocesscapabilityevaluationcustomerPPAPprocessreleasingmassproductionmonitoringprocesscapabilityECNcontroltechnicaldatacontrolproductionequipmentmanagementfacilitymanagement.
Sampled:
theAPQPpackageofproduct:
TP401M3-1101105,TP401M3-3520210C,M43-8405071,weresampledandverified,includingspecialcharacteristiclist,FMEAdocument,controlplan,WI,MSA,PPAP,andprocesscapabilitystudy,etc.
Productionschedule,Productionprocess,Equipmentandtoolingmanagement:
AuditTrail:
ProcessKPIreviewedreceivingproductiontaskproductionscheduleandarrangementcontrolplanverificationofjobsetupsin-processinspectionverificationofprocesscapabilityfinishedproductinspectionnonconformingproductcontrolIdentificationandtraceabilityproductreworkandrepaircorrectiveaction.
Productionequipmentrunstatusequipmentandtoolinglistequipmentpreventiveandpredictivemaintenanceplanmanagementofproductiontoolingmaintenancestatusonsitemaintenancerecordsequipmentbreakdownhandlingworkenvironmentcontrolfacilities/infrastructurecontrol
Sampled:
theproductrealizationprocessofTP401M3-3703020D,TP401M3-1101105,8405020B,werechecked,includingproductionschedule,controlplanandWI,jobsetups,in-processqualitycontrol,finishedproductinspection,packaging,non-conformingproducthandling,capabilityandawarenessofoperators,etc.therunandmaintenancestatusoftheequipmentHJ-01,YY-02,CNC-01weresampledandchecked,includingequipmentlist,maintenanceplan,keyequipments’historicalcard,repairandmaintenancerecordsoftheequipments’breakdown.
Purchasecontrol,Warehousemanagement:
AuditTrail:
ProcessKPIreviewedmaterialdemandscontrolsupplierselectionsupplierQMSdevelopmentsupplierevaluationsupplierapprovalpurchasingcontrolmaterialprovidedfromsuppliersupplierperformancemanagement.
incomingmaterialandfinishedproductreceiving/releasingmanagementonsitewarehousemanagementmaterialandproductpreservationmaterialandproductidentificationaccountandinventorychemicalwarehousevalidityperiodofmaterialnon-conformingmaterialandproductsegregationmanagement.
Sampled:
themajorsupplierHAICHI,CHENGHENG,YINHONG,weresampledandchecked,includingqualifiedsupplierlist,QMSassessmentrecordsofqualifiedsupplier,performanceofsupplierevaluatedonceayear,thepurchas