NonManagementAnnualPerformanceReview绩效考核模板外企.docx

NonManagementAnnualPerformanceReview绩效考核模板外企.docx

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NonManagementAnnualPerformanceReview绩效考核模板外企

EmployeeInformation

JobTitle:

HireDate:

LastReview

Date:

MemberFocus

Considertheemployee'slevelofexcellenceinprovidingWorldClassServicetoMembersandemployeesbymeetingand/orexceedingtheirexpectations.RatetheextenttowhichtheemployeerespondstoMemberandemployeeneedswithcourtesy,friendliness,concernandaccuracy.Characteristicstoconsider:

showsenthusiasmandpassioninperformingjob,exhibitscaringandcompassionatebehaviorininteractionswithMembersandemployees,hastrustandrespectofMembers/employees.Resultstoevaluate:

observationsofserviceprovided,Membercommentsand/orletters,commentsfromothers,internalrecognition,awards,listeningskills,andiscomfortablewithcontact/interaction.

FarExceedsPerformanceStandards:

AlwaysconsidersMemberstobethehighestpriorityalongwithservingtheemployeestoprovidethehighestlevelofserviceexcellencetotheMembers.FrequentlyrecognizedforgoingaboveandbeyondtomeettheneedsoftheMembersandemployees.ExceedstheexpectationsofMembersand/oremployees.

ExceedsPerformanceStandards:

ConsidersMemberstobethehighestpriorityalongwithservingtheemployeestoprovidethehighestlevelofserviceexcellencetotheMembers.CommunicateswithMembersand/oremployeestomeetandevenexceedrealisticexpectations.Consistentlygoesaboveandbeyondbydemonstratingserviceexcellence.

MeetsPerformanceStandards:

ConsidersMemberstobeahighpriorityalongwithservingtheemployeestoprovidethehighestlevelofserviceexcellencetotheMembers.EnsuresthatMembers'andemployees'needsandexpectationsarefullymet.Assignmentsareadequatelycompletedmeetingthedesiredresults.Employeesatthislevelaccomplishthepositionrequirements.

NeedsImprovement:

（NOTE:

ThisoptionrequiresanexplanationintheCommentsSectionbelow>.InsomeinstancesdoesnotfullymeetrealisticserviceexpectationsofMembersand/oremployees.Unabletosufficientlyanticipateand/oridentifyMembers'andemployees'needs.

Self:

N/A

Comments:

DevelopmentPlan:

CommittedtoOrganization

Considertheextenttowhichtheemployeeasks"WhatcanIdoforthecompanytomakeitbetter?

"Characteristicstoconsider:

professionalism,reliability,loyaltyanddependability.Resultstoevaluate:

attendancerecord,follow-through

FarExceedsPerformanceStandards:

Setsastrongexampleoforganizationalcommitment,andinspiresfeelingsofloyaltyandcommitmentinothers.Alwaysdemonstratesaveryhighlevelofconcernfortheorganization,andforotheremployees.Displaysastrongsenseofprideintheorganization.

ExceedsPerformanceStandards:

Setsagoodexampleoforganizationalcommitment,andinspiresfeelingsofloyaltyandcommitmentinothers.Alwaysdemonstratesahighlevelofconcernfortheorganization,andforotheremployees.Displaysasenseofprideintheorganization.

MeetsPerformanceStandards:

Setsanexampleoforganizationalcommitment,andinspiresfeelingsofloyaltyandcommitmentinothers.Frequentlydemonstratesconcernfortheorganization,andforotheremployees.Displaysasenseofprideintheorganization.Employeesatthislevelaccomplishthepositionrequirements.

NeedsImprovement:

（NOTE:

ThisoptionrequiresanexplanationintheCommentsSectionbelow>.Doesnotdisplaystrongsenseofloyaltyandcommitmenttotheorganization.Hasanegativeimpactonthefeelingsofcommitmentinothers.Doesnotalwaysdemonstrateconcernfortheorganizationorforotheremployees.Doesnotfrequentlydemonstrateasenseofprideintheorganization.

Self:

N/A

Comments:

DevelopmentPlan:

Integrity/Trust

Considertheextenttowhichtheemployeedeliversmessagestruthfullyandinanappropriatemannerandmaintainseffectivecorevaluesduringbothgoodandbadsituations.Alsoconsideremployee'sabilitytoownmistakes,treatothersfairly,andabilitytodemonstratethecompany'svaluesbryahcistionrsh.eCharacteristicstoconsider:

honesty,awarenessoftheperceptionofthemselvestoothers,respectful.Resultstoevaluate:

proactiveinreportingownproblemsorerrorsandmakesdecisionsbasedonthe"rightthingtodo".p1EanqFDPw

FarExceedsPerformanceStandards:

Exemplarysenseofresponsibilityandcommitment.Canalwaysbereliedupontofollowthroughoncommitmentsandpromises.Willingtoadmittomistakes.

ExceedsPerformanceStandards:

Verystrongsenseofresponsibilityandcommitment.Canbereliedupontofollowthroughoncommitmentsandpromises.Willingtoadmittomistakes.

MeetsPerformanceStandards:

Goodsenseofresponsibilityandcommitment.Usuallyfollowsthroughoncommitmentsand

promises,withafewsmalldelays.Whenapproached,iswillingtoadmittomistakes.Employeesatthislevelaccomplishthepositionrequirements.

NeedsImprovement:

（NOTE:

ThisoptionrequiresanexplanationintheCommentsSectionbelow>.Doesnotdisplayenoughsenseofresponsibilityorcommitment.Oftenfailstofollowthroughoncommitments.Willoftennotadmittomistakes.

DevelopmentPlan:

Action-Oriented/Empowered

Considertheextenttowhichtheemployeeidentifiesneeds,findscreativesolutions,welcomeschange,definesproblemandmakesdecisionsinatimelymanner.Alsoconsidertheextenttowhichtheemployeeissoughtoutbyothersforadviceandsolutions,andmakesappropriatedecisionsbasedonanalysis,experienceandpersonaljudgment.Characteristicstoconsider:

enthusiasmandexcitement。

professionalismandleadership.Resultsto

evaluate:

levelofinitiativeexhibitedinroutinetasksaswellasresolutionofproblems,responsivenesstorequestsfromMembersandemployees,positiveresponsetochange,proactiveinaddressingandidentifyingpotentialproblems,andidentifieshiddenproblems.DXDiTa9E3d

FarExceedsPerformanceStandards:

Excellentproblemsolvingskills.Generatesalternativesolutionstoreachthebestresolution.Proactivelyanticipatesandpreventsproblemsfromarising.

ExceedsPerformanceStandards:

Verygoodproblemsolvingskills.Generatesalternativesolutionstoreachthebestsolution.Anticipatesandpreventsproblemsfromarising.

MeetsPerformanceStandards:

Showsabilitytosolveproblemsandgeneratealternativesolutions.Oftentakesaproactiveapproachtoanticipatingandpreventingproblems.Employeesatthislevelaccomplishthepositionrequirements.

NeedsImprovement:

（NOTE:

ThisoptionrequiresanexplanationintheCommentsSectionbelow>.Doesnothavegoodproblemsolvingskills.Doesnottypicallyproactivelynorconstructivelyanticipateproblems,norgenerateideasforsolvingproblemsthatarise.

Self:

N/A

Comments:

DevelopmentPlan:

HighlyEfficient/Resourceful

Considertheextenttowhichtheemployeetakesownership,workssmart,andconstantlyseekstoimproveandstreamline.Characteristicstoconsider:

organizationalskills,timemanagementskills.Resultstoevaluate:

transactionvolumeorotherproductivitystandards,errorrate,qualityofwork,accomplishmentofgoals,abilitytomeetdeadlines,andprocessimprovementsuggestions.RTCrpUDGiT

FarExceedsPerformanceStandards:

Isveryproactiveinlookingfornewandmoreefficientprocessesandsolutions.Hasimplementedoutstandingnewapproachesthathavegreatlyimprovedefficiency.

ExceedsPerformanceStandards:

Proactivelylooksfornewandmoreefficientprocessesandsolutions.Hasrecommendednewapproachesthathaveimprovedefficiency.

MeetsPerformanceStandards:

Willlookfornewandmoreefficientprocessesandsolutions.Hasrecommendedsomenewapproachesthathaveimprovedefficiency.Employeesatthislevelaccomplishthepositionrequirements.

NeedsImprovement:

（NOTE:

ThisoptionrequiresanexplanationintheCommentsSectionbelow>.Preferstosticktothestatusquo,andresistschange.Maysometimesreferto"it'snotmyjob"or"wehavealwaysdoneitthisway,sowhychange."

Self:

N/A

Comments:

DevelopmentPlan:

CommunicationSkills

Considertheemployee'swrittenandverbalcommunicationskillsandevaluatebasedontheirrelationtotheirposition.Characteristicstoconsider:

communicationwithsupervisor/manager,patienceinhearingother'sviewpoints,andclearnessintheircommunicationtoothers.Resultstoevaluate:

opennesstoreceivingfeedbackandcoaching,employee'scommunications,consistencyinpracticingactivelistening,andeffectivenessingettingtheirmessageacrosstoothers.5PCzVD7HxA

FarExceedsPerformanceStandards:

Verystrongabilitytoexpressfactsandideasclearly,inacredibleandappropriatemanner.Alwaysusesanappropriatetone.Displaysexcellentjudgmentastowhatinformationshouldbecommunicated.Alwayslistenstoothers,andelicitsfeedback.

ExceedsPerformanceStandards:

Strongabilitytoexpressfactsandideasclearly,inacredibleandappropriatemanner.Usesanappropriatetone.Displaysverygoodjudgmentastowhatinformationshouldbecommunicated.Frequentlylistenstoothers,andoftenelicitsfeedback.

MeetsPerformanceStandards:

Abletoexpressfactsandideasclearly,inacredibleandappropriatemanner.Usuallyusesanappropriatetone.Displaysgoodjudgmentastowhatinformationshouldbecommunicated.Listenstoothers,andelicitsfeedback.Employeesatthislevelaccomplishthepositionrequirements.

NeedsImprovement:

（NOTE:

ThisoptionrequiresanexplanationintheCommentsSectionbelow.>Unabletoexpressfactsandideasclearly.Thislimitscredibility.Oftenusesaninappropriatetone.Exercisespoorjudgmentindetermininginformationtosharewithothers.Unwillingtolistentoothersoracceptfeedback.

DevelopmentPlan:

TechnicalSkills

Considert