亚马逊邮件回复模板.docx

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亚马逊邮件回复模板.docx

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亚马逊邮件回复模板.docx

亚马逊邮件回复模板

Dear,

I am very sorry, we ship from China, beacuse of the stong and heavy snow, factory has to stop working and the Chinese traditional Festival is on the way, our supplier is going to have holiday. So I think, give you full refund rather than wait for long time, will be better.

Sorry for any inonvenience.

要好评邮件Hi here,

Thanks for your support to purchase our products, and we would like to make improvements in terms of products, service, quality, sourcing, etc.

It would be highly appreciated if you could leave us a positive feedback and product review which will be a great encouragement for us to do better in the future.

Please feel free to contact us, if there is anything we can do for you.

Sorry for any inconvenience caused.

Have a nice holiday!

^.^

Best regards

Dear,

Sorry to trouble you . We ship from china, and the estimate delivery date is （ January 15, 2016 -Feb3,2016）inAmazon,sorryforthelongtime,butbegyour understanding!

We sell abiding by Amazon sales rules. Hope you can understand and support our business.

Reallysorryforthis.Wehavegivenyouarefund.Plscheckyouraccountlater.Anyquestionplscontactme,Iamhereforyouallthetime.

Thanksforyoursupportandunderstanding!

Haveaniceday!

）

Bemall

Hi here,

Sorry to trouble you again. We ship from Hongkong, and the estimate delivery date is （ Monday, January 4, 2016 - Wednesday, January 20, 2016 ） in Amazon. Sorry for the long time, but beg your understanding!

We sell abiding by Amazon sales rules. Hope you can understand and support our business

Ihavecontactedcustomeralreadyandwiththeinformofestimatedeliverydate,sorrybutpleasecheckitagain.ThankyouHihere,

Sorrytotroubleyou,Itissaidshippingtimetoolong,Ihavecheckedtheorderalready,itisinthestandarddeliverytime,andhavecontactedthecustomertoexplainforthisissue.Wehavegiventhecustomerfullrefund.Haveaniceday!

）hopeaniceyearforbothyouandme!

要好评Hello,

Thanks for your continuous support to our products, and we would like to make improvement in terms of service,quality,sourcing,etc.

It would be highly appreciated if you could leave us a positive feedback and product review that is a great encouragement for us.

Please kindly to contact us, if there is anything support needs.Sorry for any inconvenience caused.

Have a nice dayQ

Best regards

Dear,

Do not worry,We will send you the Correct product.We have send you the Tibet bracelet which you buy,not a pendant.

Dear,

wehavecanceltheorder,andhavegiveyouarefund.pleasecheckyouraccountlater.

差评邮件Dear,

Sorrytotroubleyouagain.Iamwritingtoconfirmthathaveyoureceivedtherefundyet?

Andcouldyoupleaseremovethefeedbackasanimportantsupportandencouragement?

IamanewsellerandjustoutofcollegeinJune，2015.Asaproverbsays"Everyonedeservesasecondchance."couldyoupleasegivemethesecondchance?

Lookforwardtoyourreply.Thanksforyoursupportandunderstanding!

Wishahappylife！

Kindnessregards,

kubaier已经退款，求好评Dear,

Firstofall,pleaseacceptmydeepestapologiesforthelongdeliverytime.Asaseller,wereallyhopeeveryclientscouldbesatisfiedwithourproductandservices,andtheproductcouldbearrivedontime.ButtheitemshippedfromChina.It'salongway,thelogisticscan'tbecontrolled.IcantotallyunderstandyourfeelingifIwereyou.Andbegyourunderstanding,too.

Reallysorryforthis.Wehavegivenyouarefund.

IamanewsellerandjustoutofcollegeinJune，2015.Itismyfirstjob,maybeIcouldnotdobetterthantheothersellers,butIwilldomybesttodomyworktoimproveproductandservice.Andwillbeverygratefulifyoucanleavemea5starfeedbackifyouaresatisfiedwithmyservice.

HappyNewYear!

Hopeaniceyearforbothyouandme!

Haveaniceday:

）

Bestregards

kubaierDear,

Sorrytotroubleyouagain.

Iamwritingtoconfirmthathaveyoureceivedtherefundyet?

AndplsletmeknowiftherearesomethingIcandoforyou.

Reallysorryforthedelayandmypoorservice.Begyourforgivingandunderstanding!

Andcouldyoupleaseremovethefeedbackasanimportantsupportandencouragement?

Lookforwardtoyourreply.Thanksforyoursupportandunderstanding!

Wishahappylife！

Kindnessregards,

Amstyle

Hello,

Firstofall,pleaseacceptmydeepestapologiesforyourunsatisfaction.Wearereallysorryaboutthetrouble.Forthispartgiveyoubigproblem,wearereallysorry.

Iamanewsellerandjustoutofcollege.Itismyfirstjob,maybeIcouldnotdobetterthantheothersellers,butIwilldomybesttodomyworktoimproveproductandservice.

Wehavegivenyouarefund.Plscheckyouraccountlater.

Andcouldyoupleaseremovethefeedbackasanimportantsupportandencouragement?

Lookforwardtoyourreply.Thanksforyoursupportandunderstanding!

Wishahappylife！

Kindnessregards,

amstyleDear

>Inlightwherethereisasheet,youneedtoremovethethin,lightcanbepurchasedtowork！

youcantry.Ifstillnotwork,plscontactme,Thanksforyoursupportandunderstanding!

Dear

Reallysorryforthis.Plstrythebuttononthebuttonofthehelmet,ifdoesnotwork,plschangeanewbattery.Hopethishelps.Ifstillnotwork,plscontactme,willsoonresendorrefundittoyou.Reallysorryforthis.Begyourunderstanding!

Thanksinadvance.Haveaniceday!

）

Bestregards

amstyleHi here,

You misunderstood me，I have already given you a refund。

We do not have any information about you card, so we refund and we can just refund to your Amazon account, which you used to pay for this order. Pls check it.

could you please remove the feedback as an important support and encouragement?

Hope this helps.

Thanks.

Dear,

maybeitgetlostduetothelongshippingdistance.Wehavegivenyouarefund.Plscheckyouraccountlater.Reallyreallysorryforthisissue.Thanks

foryoursupportandunderstanding!

Haveaniceday!

）

Bestregards,

amstyleWe have resent the items to our customer on June 14th as promised, however, she is not willing to wait for more, so we have issued full refund already.

Hi here,

You misunderstood me，I have already given you a refund。

We do not have any information about you card, so we refund and we can just refund to your Amazon account, which you used to pay for this order. Pls check it.

could you please remove the feedback as an important support and encouragement?

Hope this helps.

Thanks.

Dear,

maybeitgetlostduetothelongshippingdistance.Wehavegivenyouarefund.Plscheckyouraccountlater.Reallyreallysorryforthisissue.Thanks

foryoursupportandunderstanding!

Haveaniceday!

）

Bestregards,

amstyleWe have resent the items to our customer on June 14th as promised, however, she is not willing to wait for more, so we have issued full refund already.

删差评1. Go to A and click Your Account in the upper right hand corner.

2. Click Your Orders.

3. On the right, select a date range from the Date drop-down box. Click Go.

4. A list of orders appears.

5. Locate your order and click View Order Details in the left-hand column, under the Order Placed date.

6. Scroll down to Your Seller Feedback and click Remove.

7. The Remove Feedback page appears.

8. Select a reason for removing the feedback, and then click Remove Feedback.

HIdear,

Ifeelsosorrytohearthat,maybeitgetlostduringthelongdistance.Iwillre-shipanewonetoyoutoday.

Plsbepatient.Thanks.

Sorryforanyinconvenienceandtrouble.

Haveaniceday!

Bestregards

Amstyle

退款Hi here,

We do not have any information about you card, so we refund and we can just refund to your Amazon account, which you used to pay for this order. Pls check it.

Hope this helps.

Thanks.

货物丢失Dear,

maybeitgetlostduetothelongshippingdistance.WoulditbeokifIresendittoyouorgiveyoufullrefund?

Lookforwardtoyourreply.Reallyreallysorryforthisissue.Thanksforyoursupportandunderstanding!

Haveaniceday!

）

Bestregards,

amstyleHi dear,

Really sorry to hear that. The brand name is on the helmet, GREENROAD, popular with the young man. And this helmet is just like decribed,lightweight, cool and safe enough.

And would it be ok if I give you $10 refund and you do not need to return it back to us?

When take the long distance, high post fee and high cost into consideration?

Really sorry to trouble you. Pls feel free to tell me your thoughts.

Thanks in advance.

Have a nice day!

Best regards

Amstyle

追踪号Hi dear，

I have updated the tracking info

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