Raymond MHP版雇员培训与开发英文版第6版测试题答案TBChap006Word文件下载.docx

Raymond MHP版雇员培训与开发英文版第6版测试题答案TBChap006Word文件下载.docx

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b.Formativeevaluationtakesplaceonthecompletionoftraining,whereassummativeevaluationtakesplaceduringprogramdesignanddevelopment.

c.Formativeevaluationfocusesonhowtomakeatrainingprogrambetter,whereassummativeevaluationhelpstodeterminetheextenttowhichtraineeshavechangedaftertraining.

d.Formativeevaluationincludesmeasuringthemonetarybenefitsthatacompanyreceivesfromatrainingprogram,whereassummativeevaluationmeasuresbeliefsandopinionsofthetrainees.

C

Medium

3.Formativeevaluationinvolvescollectingqualitativedataaboutatrainingprogramfromtraineesmainlythrough:

a.theiropinionsandfeelingsabouttheprogram.

b.measuresofperformancesuchasvolumeofsales.

c.testsandratingsoftheirbehavior.

d.thereturnoninvestmentmethod.

4.Theevaluationprocessideallybeginswith:

a.developingoutcomemeasures.

b.choosinganevaluationstrategy.

c.developingmeasurablelearningobjectives.

d.conductinganeedsanalysis.

D

5.The_____trainingoutcomeiscollectedtodeterminewhethertraineesareusingtrainingcontentbackonthejob.

a.reaction

b.learning

c.cognitive

d.result

6.AccordingtoKirkpatrick’sframeworkforcategorizingtrainingoutcomes,_____outcomesarelevel1criteriathatareoftencalledclassorinstructorevaluations.

a.learning

b.reaction

c.skill-based

d.affective

B

7.Whichofthefollowingtypesoftrainingoutcomesarecollectedwhentraineesareaskedtoratetheirlevelofsatisfactionwiththetrainerattheendofatrainingprogram?

a.Result

b.Cognitive

c.Reaction

d.Behavior-based

8.Typically,_____areusedtoassesscognitiveoutcomes.

a.attitudesurveys

b.observations

c.focusgroups

d.pencil-and-papertests

9.Whichofthefollowingisanaffectiveoutcomecollectedinatrainingevaluation?

a.Learners’satisfactionwithtraining

b.Customerserviceorientation

c.Increasedproduction

d.Reducedcostsofproduction

10.Ifafirmmeasuresitssalesvolumebeforeandafteratrainingprogram,itistypicallyassessingthe_____outcome.

b.behavior-based

c.learning

d.results

11.Whichofthefollowingistrueofreturnoninvestment（ROI）?

a.Itisreferredtoaslevel3evaluationinKirkpatrick’sframeworkforcategorizingtrainingoutcomes.

b.Itreferstocomparingsalesactivitybeforeandafteratrainingprogram.

c.Dollarvalueofproductivitydividedbytrainingcostsreflectsreturnoninvestment.

d.Themethodofmeasurementforreturnoninvestmenttypicallyinvolvestests,surveys,andinterviews.

12.Behaviororskill-basedoutcomesarebestmeasuredby_____.

a.surveys

b.interviews

d.observations

13.Ifamanagerbelievesthatatrainingprogramisvaluableandhenceprovideshigherratingsofjobperformancetothosetraineeswhoattendedthetrainingprogram,thenthetrainingoutcomeswilllackrelevancedueto_____.

a.criterioncontamination

b.criteriondeficiency

c.criterionirreducibility

d.criterionmaturation

14._____referstotheeasewithwhichtrainingoutcomemeasurescanbecollected.

a.Reliability

b.Practicality

c.Acceptability

d.Relevance

15.Appropriatetrainingoutcomesneedtobediscriminativewhichimpliesthat:

a.testsgiventoemployeesbeforeandafteratrainingprogramshoulddiffer.

b.traineesshouldbeaskedtotakeareliabletestthatincludesitemsforwhichthemeaningorinterpretationchangeovertime.

c.trainees’performanceontheoutcomeshouldactuallyreflecttruedifferencesinperformance.

d.differentemployeesshouldbegivendifferenttestsformeasuringtheirperformanceonthesameoutcome.

16.Iftrainersareinterestedinthegeneralizabilityofastudy’sresultstoothergroupsandsituations,thentheyaresaidtobeinterestedinthe_____ofthestudy.

a.outcomepracticality

b.criterionrelevance

c.externalvalidity

d.outcomebelievability

17.Whichofthefollowingisathreattointernalvalidity?

a.Characteristicsoftraineesinfluenceprogrameffectiveness.

b.Beingevaluatedcausesparticipantstotryharderintrainingprogram.

c.Traineespayextraattentiontomaterialonatestbeforetraining.

d.Traininggroupdiffersfromcomparisongrouponindividualdifferencesthatinfluenceoutcomes.

18.Whichofthefollowingstatementsistrueofcomparisongroups?

a.Theuseofacomparisongroupposesathreattointernalvalidity.

b.Comparisongroupconsistsofagroupofemployeeswhodonotattendthetrainingprogram.

c.Employeesinacomparisongrouphavepersonalcharacteristicsthataredifferentfromothertrainees.

d.Useofacomparisongroupintrainingevaluationincreasesthepossibilitythatchangesfoundintheoutcomemeasuresareduetofactorsotherthantraining.

19.Whichofthefollowingstatementsistrueofrandomassignment?

a.Itassignsemployeestoatrainingprogramwithoutconsideringtheirindividualdifferences.

b.Itresultsinanunequaldistributionofindividualcharacteristicssuchasage,gender,andmotivationinthecomparisongroupandthetraininggroup.

c.Itincreasestheeffectsofemployeesdroppingoutofthestudy（mortality）.

d.Itincreasesthedifferencesbetweenthetraininggroupandcomparisongroupinability,knowledge,skill,orotherpersonalcharacteristics.

20.Afirmthataimsatimprovingreadilyobservableoutcomessuchasproductivitybycollectingrelateddataatperiodicintervalsbothbeforeandaftertrainingistypicallyapplyingthe_____evaluationdesign.

a.Solomonfour-group

b.pretest/post-test

c.returnoninvestment

d.timeseries

21._____isatimeperiodinwhichparticipantsnolongerreceivetrainingintervention.

a.Regression

b.Mortality

c.Reversal

d.Maturation

Difficulty:

22.WhichofthefollowingstatementsistrueofSolomonfour-groupevaluationdesign?

a.Itismainlyusedbycompaniesthatareuncomfortablewithexcludingcertainemployeesorthatintendtotrainonlyasmallgroupofemployees.

b.Itisanevaluationdesigninwhichpre-trainingoutcomesarecompletelyignored.

c.Itcombinesbothpretest/post-testcomparisongroupandpost-test-onlycontrolgroupdesign.

d.Relativetotheotherevaluationdesignsitismoreeconomicalandtakeslessertimetoconduct.

23.Evaluationdesignswithoutpretestorcomparisongroupsaremostappropriatewhen:

a.informationregardingtrainingeffectivenessisnotneededimmediately.

b.companiesareinterestindetermininghowmuchchangehasoccurred.

c.acompanyhasastrongorientationtowardevaluation.

d.acompanyisonlyinterestedinwhethertraineeshaveachievedacertainproficiencylevel.

24.ROIanalysisisbestsuitedfortrainingprogramsthatare:

a.attendedbyfewemployees.

b.inexpensiveandhavelimitedvisibility.

c.focusedonanoperationalissue.

d.one-timeevents.

25._____referstoconcreteexamplesoftheimpactoftrainingthatshowhowlearninghasledtoresultsthatacompanyfindsworthwhileandmanagersfindcredible.

a.Utilityanalysis

b.Successcase

c.Returnonexpectation

d.Outcomepracticality

True/False

1.Theinfluenceoftrainingislargestfororganizationalperformanceoutcomesandweakestforfinancialoutcomes.

a.True

b.False

2.Pilottestingreferstotheprocessofpreviewingthetrainingprogramwithpotentialtraineesandmanagersorwithothercustomers.

3.Formativeevaluationusuallyinvolvescollectingquantitativedatathroughtestsorobjectivemeasuresofperformance.

4.InKirkpatrick’sfive-levelframeworkforcategorizingtrainingoutcomes,thelevelsindicatetheimportanceoftheoutcomes.

5.Resultsbelongtothelevel1criteriainKirkpatrick’sframeworkforcategorizingtrainingoutcomes.

6.Apencil-and-papertestisidealformeasuringskill-basedou