New Product StrategyWord下载.docx
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∙Projectedfinancialimpact
Otherimportantconsiderations:
howdoestheproposednewproductscreenagainstyourcurrentmarketingstrategies?
Willitdilutethefocusofthecompany'
soverallplan?
Isthereadangerthatitwilldrainvaluableresourcesfromothermoreprofitableventures?
Useyourexistingmarketstrategyasaguideline,"
Webbadvises."
Knowhowyourtargetbuyerswillgreettheproposednewproduct.Makesureitfitsintoyourcompanymission."
Ideally,theTECexpertssay,newproductdevelopmentshouldtakeplacewithinanongoing"
climateofinnovation."
Forthistohappen,everyonefromtheCEOondownshouldagreeonspecificprinciples,including:
∙Wewillhonorideagenerationwhethertheideaworksordoesn'
t.
∙Wewilllearnfromfailure.
∙Wewillencouragecreativityskillsamongallstaff.
∙We'
recommittedtogettingthebestideasfromemployeesandcustomers.
Newproductstrategyreliesonexhaustiveanalysisofthecompanyitself(internal)andthemarketplaceatlarge(external)."
Doyouknowtheextentofyourcurrentproductline'
sstrengthsandweaknesses?
asks."
Areyoufullyapprisedoftechnologyneedsforthisline?
Aretheregapsordeficienciesthatshouldbeaddressedbeforeembarkingonnewproductdevelopment?
Youshouldknowyourcompetitors,too.Whenitcomestoproductdesign,productionengineering,marketingandfinance,whataretheirstrengthsandweaknesses?
And,ofcourse,thebottom-linestrategicconcern:
profitability.
Profitabilityshouldbeassessedateachstageofdevelopment,frommanufacturingtolaunchtocustomerservice,"
Webbsays."
Thisassessmentincludescalculatingfixedandvariablecosts,expectedsalespriceandanticipatedsalesvolumes.Newproductdevelopmentiscostlybutthosecostscanbeestimatedandmanaged."
KnowWhatYou'
reGoingFor
Anynewproductventuremustdemonstrateastronglinktothecompany'
soverallbusinessstrategy,accordingtoGoozé
andWebb.Withinthiscontext,certaingoalsshouldbemet:
∙Cost--Estimatethemanufacturingcostoftheproposednewproduct(includingcapitalequipment,toolingandtheincrementalcostofproducingeachunit).
∙Developmenttime--Setatimeframefortheproductdevelopmenteffort,basedonhowresponsivetheteamcanbetoexternalforcesandtechnologicaldevelopments.
∙Quality--Thenewproductmustsatisfycustomerdemand.Itsqualitywilleventuallydeterminemarketshare,aswellasthepricecustomersarewillingtopayforit.
Besuretoallocatesufficientmarketingresourceswhenlayingoutyourgoals,"
advises."
Thisincludesresourcesforadvertising,publicrelationsandpromotion.Whatsenseisthereinlaunchinganewproductwithoutbeingabletospreadthewordaboutit?
Anotherhelpfulinternalgoal:
employeetraining.Staffmembersneedtobeeducatedonhowtouseandpromotethenewproduct.It'
salsoagoodideatoplanforcustomertraining--inordertoenhancepotentialforusersatisfactionandasanotherpotentialsourceofincome.Customersareoftenwillingtopayalittleextratogetmorefromanew(orimproved)product.
Speed!
Speedinproductdevelopmentisadistinctcompetitiveadvantage,"
Webbsays,"
butusecaution.Speedindevelopmentshouldnevercomeattheexpenseofquality."
Theadvantagesareclear-cut:
respondingtocustomerneedsandbeatingcompetitorstomarketoftenresultinsuccess,particularlyinhigherprofitability.Bearinmindthatallproductshavealimitedlifecycle,sogettingtomarketfirstgenerallymeanssalerevenueswillberealizedearlierandwilllastlongerthanimitationor"
me,too"
products.
Speedydevelopmentandlaunchalsoincreasetheoddsthattheoriginalconceptionisstillinsyncwithcustomers'
predictedneed,"
notes."
Ashorttimeframemakesitmorelikelythatmarketconditionswillbefavorablefortheeventuallaunch."
BothTECexpertswarn,however,thatspeedinandofitselfisnoguarantorofsuccess.Manymethodsinvolvedingettingtomarketaheadofotherscanactuallyendupcostingmoremoney.Reducingproducttestingtimecouldresultinproductperformanceproblemslateron,includingaddedwarrantyandservicingcosts--andthatcantranslateintocustomerdissatisfaction,amajornegative.
Speed-to-marketworksbestifyou'
rereadytoselleffectively,"
says."
Thatmeanswhenallfunctions--engineering,sales,channelpartners,customersupport--arepreparedtogo."
Tofurtherimprovethechancesofsuccess,Webbadvises:
∙Doyourhomework.Starttheprocesswithclear-cutspecifications.
∙Havetherightteaminplace.Anysincerenewproductventuremusthaveadedicatedprojectleaderandmultifunctionalteaminplaceattheoutset.
NewProductDevelopment:
anOverview
SupportingInnovation
Amongthemanychallengesbusinessesface,perhapsnoneisascrucialasthemandatetochangeandgrow.Ifcompaniesstaystill,theydie.Oneareawheremanycompaniesattempttochange--andalltoooftenfail--isnewproductdevelopment.
Whydotheseventuresfail?
AccordingtoTECnewproductdevelopmentexpertsMitchGoozé
andNickWebb,manybusinesseseitherexpendtoomuchenergygeneratingavarietyofnewproducts(withoutnecessaryforethought,screeningortesting)ortoolittleenergy(preferringto"
staythecourse"
withtheirexistingproductline).
Slowandploddingdoesn'
tgetthejobdone,"
Withoutinnovation,businessesfallpreytoaggressivecompetitors,whichinturnleadstowavesofcustomerdefectionswhensomeoneelse'
sproductoutstripstheirs."
Ofcourse,noonesaysproductinnovationiseasy.Accordingtostudies,threeoutoffournewproductventuresfailinthemarketplace;
asizeablefractionofthesenewproductsdon'
tevenmakeittomarket.
Companiesmostoftensucceedinnewproductdevelopmentwhentheyleveragetheirowncorecompetencies.Theremustbestronglinksbetweenthenewproductandacompany'
s:
∙Resources
∙Marketingexpertise
∙Distributionchannels
∙Sales
∙Technologyandoperations
Withoutthesecorecompetenciesinplace,youshouldn'
tevenbecontemplatinginnovation,"
Webbadvises.
Thegoodnewsis,businessescandesigninternalrolesandstructurestosupportnewproductdevelopment.Startbyrecognizingthattheprocessessentiallytouchesoneverythingyourbusinessdoes.
Innovationstimulatesthecompanyfromtoptobottom,"
Asnewproductsprogressfromideatoreality,allfunctionsbecomeinvolved--frommanufacturing,supplychainanddistributiontomarketingandcustomerservice.Theprocessrequiresthecompany'
sexecutivestothinklongandhardaboutthechangingneedsoftheircustomerbase,aswellasthethreats--realandimaginary--posedbythecompetition."
Goozé
stressestheroleofmarketing,inparticular.Marketingconsiderationsshouldstartwhenthenewproductisstillonthedrawingboard,hesays.Askallthebasicquestions,suchas:
∙Whoisthisnewproductfor?
∙Howwillitbeused?
∙Howdoesitfitintoourcurrentlineandhowwillitaffectourfutureproducts?
Marketresearch,whetherconductedin-houseorthroughanoutsideagency,isthefirstessentialsteptowardbuildingawelcomeresponsetoyournewproductinthemarketplace."
Webburgescompaniestosearchexhaustivelyfortherightproductadvantage."
Earlyon,identifypreciselywhatyourcustomerswantandneed,"
hesays."
Usecustomer-focusedresearchtoguidetheprocess.Usethatsameresearchtopinpointwhatworksandwhatdoesn'
tinyourcompetitor'
sofferings.Whenyougettotheprototypestage,gotocustomersandtest,test,test."
DefiningGoals
Soyou'
reconsideringaddinganewproducttoyourline.Haveyoulookedattheprocess(andproposedoutcome)fromastrategicperspective?
Doyouhaveclearandmeasurablelong-termgoals?
Withoutmeasurablegoals,youhavenobenchmarkstotrackperformance,"
It'
sequallyimportanttodeterminehowthenewproductislinkedtoyouroverallgoalsandstrategy.Thefithastoberight,oryourisksubstantiallosses."
Innovationdoesn'
toccurinavoid.Itmustbetiedtoongoingbusinesspriorities.
Otherattributesofclearly-definednewproductgoals:
∙Guidesselectionofdevelopmentprojects
∙Definestargetmarkets,competitivestrengthsandweaknesses,andangleofattackinthemarketplace
∙Differentiatesyournewofferingfromthecompetition
∙Offersstaffasenseofdirectionandpurpose
Establishedgoalshelpdetermineascheduleforcompletionofprojects,"
They'
realsoessentialinestimatingdevelopmentcostsandresourcerequirements,withinthecontextofyourlargerbusinessplan."
SuccessFactors
Awiderangeoffactorsgoesintothesuccessfuldevelopmentandlaunchofanewproduct,buttheleadingfactor,accordingtoGoozé
andWebb,isdifferentiation.Aproductthatgenuinelysetsitselfapartfromotherssucceedsbycapturinglargermarketshareandmeetingotherlong-rangesalesobjectives.
Thismayseemobvious--butifso,whyaretheresomany"
met