airport机场的常用对话Word文档格式.docx

airport机场的常用对话Word文档格式.docx

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Itis45-6-44."

Yourticketshavebeenconfirmed. 

Pleasearriveattheairport3hoursbeforeyourflightdeparts. 

Thankyouforcalling."

Someotherquestionsyoumightheararesimilartotheonesyoumighthearattheairportcounter.

Wouldyouliketobookyourseatsnow?

Wouldyoulikeawindowseatoranaisleseat?

AttheCounter

Whenyoufirstreachthecounter,youshouldgivethemyourticketandyourpassport. 

Thefirstquestiontheyusuallyaskishowmanyaretravelingwithyou.

Isanybodytravelingwithyoutoday?

Arejustyoutwotravelingtoday?

Allairlineshavealistofquestionstheyhavetoaskyou. 

Let'

slookatsomeofthesequestions.

Didsomeoneyoudonotknowaskyoutotakesomethingontheplanewithyou?

Didyouhavepossessionofyourluggagesinceyoupacked?

Didyouleaveyourluggageunattendedatallintheairport?

Areyoucarryinganyweaponsorfirearms?

Areyoucarryinganyflammablematerial?

Doyouhaveanyperishablefooditems?

Ifyoudon'

tunderstand,youcan'

tsayyesornotoallofthem. 

Thecorrectanswerforsomeofthemis'

no'

andsomeofthemis'

yes'

.

Howmanyluggageareyoucheckingin?

Doyouhaveacarryon?

Canyouplaceyourbaguphere?

Howmanycarryonbagsareyoutakingwithyou?

Afterwards,theymightaskifyoupreferanaisleseatorawindowseat.

Doyoupreferwindoworaisle?

Iftheyareoutofaisleseats,theywillaskyouifwindowisok.

Wedonothaveanyaisleseatsremaining. 

Isawindowseatokwithyouorwouldyoupreferamiddleseat?

Somepeopleliketobebytheemergencyexit. 

Youcanaskforthatseat.

Doyouhaveaseatnexttotheemergencyexit?

CanIhaveaseatclosesttotheemergencyexit?

Iftheydo,thenyouwillgetaseatbytheexit,butiftheydon'

t,theywilltrytogiveyouonethatisclose.

Alltheseatsnexttotheexithavebeentaken. 

Ihaveaseatdirectlyinfrontofit. 

Wouldyoulikethatone?

Finally,theywilltellyouthegatenumberandtheboardingtime.

Hereareyourtickets. 

Thegatenumberisonthebottomoftheticket. 

Theywillstartboarding20minutesbeforethedeparturetime. 

YoushouldreporttogateC2bythen. 

C2isaroundthecorneranddownthehall. 

Thankyou."

CarAvailability

Whenyoutravel,itiscommontorentacar. 

Youwilleithercallandmakeareservation,oryouwillrentonebywalkinguptothecounter. 

Wewillcoverbothscenarioshere.

Ifyouareattheairport,youcanaskanairportemployee,"

whereistherentalcarbooth?

or"

wherecanIrentacar?

Afteryouarriveattheplace,youwillaskifyouanycarsareavailable. 

Hereisacommonscript.

Hi. 

Iwouldliketorentacar."

Doyouhaveanycarsavailable?

Theymightask,"

Didyoumakeareservation?

Inthisscenario,youdidn'

tsoyoucananswer,'

no.'

Iftheydon'

thaveanycarsavailable,theywillsay,"

I'

msorry,wedonothaveanycarsavailabletoday."

Ifthatisthecase,thengotothenextcounter. 

Mostairportshavenumerouscarrentalboothssoyoucankeepaskinguntilyoufindacompanythathasacaravailable. 

Ifyouaregoingduringpeakvacationperiods,itmightbegoodtocallandreserveone. 

Butlet'

scontinuewiththisscenario.

Iftheyhaveacaravailable,theywillaskwhattypeofcarorwhatsize.

Whatsizecarwouldyoulike?

Whattypeofcarwouldyoulike?

Whattypeofcardoyouneed?

Whatsizesdoyouhave?

Whataremyoptions?

Wehavecompact,midsize,fullsize,luxury,SUV,andaminivan."

Howmuchisthefullsizecar?

Howmuchisthemidsizecar?

Howmanydoesthefullsizecarseat?

Howmanycanfitinthemidsizecar?

lltakeamidsizecar."

MakingaReservation

Youwillbecallingthecompanyyouarerentingfrom. 

Whenyoucall,youshouldverifyiftherentalcarcompanyhasalocationattheairportyouareflyinginto.

IneedoneatLosAngelesAirport."

IamflyingintoLosAngelesAirport."

Iftheyhaveone,theywillsaytheydoandstartaskingyousimilarquestionswealreadycovered. 

Wewillnotrepeatthemhere,butIwillhaveapracticesessiongivinganexampledialogonmakingareservationbelow.

Theymightaskyouforacreditcardnumberonthephone. 

tcallandcancel,youmightbecharged. 

Soifyouneedtocancel,remembertocallandcancelatleast24hoursbeforethedate. 

Iamnotsureifitis24hours. 

Youshouldaskandverify.

IfIneedtocancel,whenshouldIdothatby?

Assoonaspossible,butinordertoavoidachargeyoushouldcall24hoursbeforethedate."

Whenyouarriveatthecounter,youwilltellthepersonthatyouhaveareservation.

Hi,IhaveareservationunderlastnameLee."

Hi,Ihaveareservationforamidsizecar."

RegularPractice

Forthispracticesession,therewillbeonequestionwithalongdirection. 

Youshouldn'

treadthetextwhilelistening. 

Instead,listentotheaudio,andthenwithoutlooking,trytowritethemdown. 

Seeifyoucanunderstandonthefirstattempt. 

Hereareseveralquestionsandanswersforpractice.

Question:

Excuseme. 

mlookingforasupermarket. 

Doyouknowwheretheclosestoneis?

Answer:

Yes. 

Itisacouplemilesaway. 

Whatyouwanttodoisgodownthisstreetforaboutamile. 

At112thstreet,turnleft. 

Stayon112thuntilyoupassthreelights. 

Youshouldsee56thstreet. 

Turnrightandyouwillseethesupermarketjustaroundthecorner."

DoyouknowwhereStarbucksislocated?

Godownthisstreet. 

Whenyoureacha'

T'

turnright. 

Atthenextstopsign,turnleft. 

You'

llseeagasstationonyourleft. 

Starbucksisdirectlyacrossthestreet."

mlookingforBestWestern. 

Wasn'

tthereonearoundhere?

Yeah. 

Letmethink...thebestwaytogetthereisbyturningrightatthenextstreet. 

Immediatelytakeanotherrightonthenextstreet. 

Goforabout2miles. 

WhenyouseeGreenwoodAvenue,turnleft. 

HeaddownGreenwoodforabout3miles. 

Ibelieveitwillbeonyourlefthandside. 

Ifyoupassaschool,thatmeansyouwenttoofar."

HowdoIgettotheairportfromhere?

Turnaroundandyou'

llseeanentrancetothefreeway. 

Gosouth. 

llhavetogoforabout15miles. 

Youshouldseeairportsigns,butjustincase,itisexitnumber154. 

Turnrightofftherampanditwillbestraightahead."

VeryLate

Ifyouaregoingtobealotlaterthan5minutes,thenyoushouldcallyourmanagerandtellthemaboutit.

HiBarbara,I'

mgoingtobe30minuteslatetoday. 

Mycarishavingtroublethismorning,soIarrangedforaridewithafriend."

HeyJack,I'

mrunningalittlelatetoday. 

IjustgotoutofmydentistappointmentanditwaslongerthanIexpected."

Mark?

ThisisPat. 

mstuckintraffic. 

Ithinkthereisanaccidentthatisholdinguptraffic. 

mgoingtobealittlelate."

Whenyouplanonbeinglateaheadoftime,itismucheasier. 

Forexample,ifyouhaveadoctor'

sappointmentinthemorning,youcantelltheminadvanceandthenyoudon'

thavetoworryaboutcominginontime.

Ihaveadoctor'

sappointmenttomorrowmorning. 

RememberItoldyouearlierthisweek?

llcomeinrightaftermyappointment."

Mydaughterhasbeensick,soI'

mgoingtotakehertoseethedoctortomorrowmorning. 

IsitokifI'

malittlelate?

Myappointmentisatseveninthemorning,soI'

llonlybeanhourlate."

Ihavetotakemyparentstotheairporttomorrow. 

Ishouldn'

tbetoolate,butwantedtotellyouaheadoftime."

LeavingWorkEarly

Thisisalittleeasierthanexplainingtoyourbosswhyyouare10minuteslate. 

Youcanthinkofanexcuseaheadoftime,ortellthemaboutanappointmentsoyoucanleaveearly. 

YoucanusethesameexcusesastheonesImentionedearlier. 

Youjusthavetochangethewordingalittleandmakeitfuturetense.

Ihavetoleavealittleearlytoday. 

IsitokifIfinishmyworkathome?

Ihaveadentistappointmentatfour. 

Ihavetoleaveearlytoday."

Ihaveadentistappointmenttomorrowatfour. 

IsitokifIleaveearlytomorrow?

Ihavetopickupmywifeattheairporttomorrow. 

IsitokifIleaveatthree?

Ihaveaconferencewithmyson'

steachertomorrowatthreethirty. 

Ihavetoleaveatthree. 

Willthatbeok?

Ihaveaterribleheadache. 

IsitokifIleaveearlytoday?

IthinkImightbecomingdownwiththeflu. 

Ishouldgetsomerestandtrytofightthisthingoffearly. 

MayIleaveearlytoday?

mnotfeelingwell. 

IthinkIshouldgetsomerest. 

WillitbeokifIgohomeearlytoday?

MysongotsickandIhavetopickhimupfromschool.